Austin Subaru

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4.8
(1,007 reviews)
Visit Austin Subaru
Sales hours:
Service hours: 9:00am to 4:00pm
View all hours
Service Sales
Monday 7:00am–7:00pm 8:30am–7:00pm
Tuesday 7:00am–7:00pm 8:30am–7:00pm
Wednesday 7:00am–7:00pm 8:30am–7:00pm
Thursday 7:00am–7:00pm 8:30am–7:00pm
Friday 7:00am–7:00pm 8:30am–7:00pm
Saturday 7:00am–7:00pm 10:00am–7:00pm
Sunday 9:00am–4:00pm Closed
New (512) 879-4628 (512) 879-4628
Used (512) 634-8554 (512) 634-8554
Service (512) 861-0871 (512) 861-0871

Inventory

See all 405 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2008.
Locally owned and operated - We're All About Austin. Come visit Austin Subaru where we are known for our community involvement and outstanding customer satisfaction. Contact us with any questions you may have about Subarus in Austin and we look forward to doing business with you! Austin Subaru is the proud host of this year's Paddle for Puppies - a charity kayak canoe and SUP paddle on Lady Bird Lake - benefiting Austin Pets Alive! - Helping to make our city a No-Kill city.
Austin Subaru is a new and used Subaru dealer serving Central TX including Killeen and San Marcos

Service center

Phone number (512) 861-0871

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–7:00pm
Sunday
9:00am–4:00pm

Meet our employees

View all 80 employees View less employees

Reviews

4.8
(1,007 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Austin Subaru from DealerRater.

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5.0

Joseph Mendoza was very helpful in getting a new

Joseph Mendoza was very helpful in getting a new radio/entertainment unit and helping me set up the phone connection once it was installed. Thanks!!

Dealer response

Douglas, your support means everything to us! We're thrilled to see that Joseph delivered an experience worth bragging about, and we will be sure to pass your encouraging words along to her. Thank you so much for choosing us to serve you, and please let us know if there is anything we can help with down the road! :) - The Team at Austin Subaru

5.0

Everyone there is very nice, helpful and professional.

Everyone there is very nice, helpful and professional. Susan, Jacob and Jack have helped me most recently and were awesome :)

Dealer response

Rdvm, this is what we love to hear! Your kind words towards Susan, Jacob, Jack, and Steve mean the world to us, and we will be sure to celebrate their great work at our next team meeting. Thanks a million for choosing us to serve you, it means so much to be your favorite! :) - The Team at Austin Subaru

5.0

Rachel Villarreal was very courteous and professional.

Rachel Villarreal was very courteous and professional. I am very happy with the services on my car and look forward to having my Subaru Outback taken care of by Austin Subaru going forward.

Dealer response

Glen, we are beaming with joy reading about your recent service experience! Reviews like this are the ultimate compliment, and we will be sure to pass your kind sentiments along to Kurtis and Rachel. Thank you so much for choosing us and please let us know if there is anything we can assist with moving forward! :) - The Team at Austin Subaru

4.0

Very nice customer service.

Very nice customer service. Enjoyed the free coffees and snacks. Nice clean lounge area with TVs to make the time go by fast.

Dealer response

Cmarieb77, thank you for the supportive review! We are delighted to know that you were overall satisfied with everything we have to offer. Our team works diligently to provide flawless experiences to every guest, so I am eager to know what we could have done to earn that 5th star from you. When you have a moment, I invite you to contact me directly at Timothy.Shook@cagaustin.com so I can gain some additional feedback from you. Thank you again and I look forward to hearing from you! :) - Timothy Shook, COO

5.0

I appreciated the level of service provided.

I appreciated the level of service provided. The Lyft feature made it possible for me to get the maintenance needed without missing work or having to rent a car. The personal assistant and text messages were super helpful!

Dealer response

Katdusse, thank you for taking a moment to share this positive feedback with us! The complimentary Lyft service is such a huge help, so we're happy to hear that you were able to utilize it. It makes us proud to see that our team really knocked it out of the park, and we hope to have the opportunity to serve you again in the future! :) - The Team at Austin Subaru

5.0

Amazing treatment!

Review So... I received an e-mail from Honda saying that my lease was up on my 2020 Honda Civic Si Coupe and wouldn't you know it? They would make it sooo easy to get me into another Civic Si lease, just head down to my local Honda dealer and they would be oh so happy to assist me. Well, there I go, down to my local Honda dealership and spoke with someone. “Oh, you’re looking for an Si? Yeah, we have a $7,000 markup. And that’s IF we get one, because you know, there are no cars anywhere, yada, yada.” Well… nice way to lead, threatening your customers… he then laid it on thick, greasy car salesman oozing from every pore on how I should just buy it outright now with him, etc. “OK, thank you,” I said, and walked away. I went to a different dealership and called four other dealerships. All of them sang the same tune. As if they were doing me a huge favor by entertaining my query or acting like they were the gatekeepers to the Si. One of them even laughed and said that I had no choice BUT to go through them since I’m unable to sell my vehicle, it’s in the contract I signed. Fine. If I’m going to pay $35,000 for a vehicle, might as well be a vehicle that’s worth that. A quick internet search for my three requirements for a vehicle (Manual, CarPlay, and not getting f’ed over on the price) brought up the mid trim WRX from Subaru. Well, come Saturday, off I go then, to Austin Subaru. I walk in, see that they had a dog adoption event going on and stopped to play with the puppies (because you’re a monster if you don’t). I asked to speak with someone about a lease and got Joey LaFave. I spoke with him for a bit, told him my story, my requirements, and that I don’t want to haggle. He listened patiently, reassured me that this wasn’t what Subaru, this dealership, or himself, were about. Well, we’ll see. We looked over a couple of models. That met my requirements and narrowed it down to the WRX that I was originally interested in. It was getting near closing time, but I never felt pushed, hurried, nothing. Everyone was just really helpful. The rest went so smoothly. They took my Si, and got some figures together for it. Worked with Eddie Hummel on the finances, didn’t have to haggle, just got a really good quote. I didn’t even have to sign the quote, which most car dealerships beg you to do when they give you a quote. Spoke with Mr. Sosa and the final numbers were actually quite lower than the estimate I got. Signing paperwork, and it was time to pay the down-payment. Darn! I didn’t bring my card… but no worries! They said I would get an e-mail later on in the evening or on Monday. Paying the down-payment through their system was pretty easy once I got the e-mail. Couldn’t have asked for an easier time of it. In a time when the price of cars are absolutely crazy, all the car dealerships smell blood in the water, and all their salespeople are whipped up into a feeding frenzy, it was extremely refreshing to have experienced the awesome treatment at Austin Subaru. I would highly recommend these folks. Oh, and after a few days, I had a few questions about how the vehicle was handling and without hesitation Joey asked me to come in and got me to talk to one of their awesome techs, Jacob , who even went out for a spin with me in my car, AND another one of their vehicles to make sure that the handling was normal. Simply AMAZING! I should have become a Sufi-bro sooner. xD Thank you, folks!

Dealer response

Chaosknign, it sounds like you had a pretty epic experience with us! Thank you so much for taking a moment to leave these words of kindness and support for Joey, Eddie, Danny, Jacob, and the rest of the team. We work tirelessly to provide flawless experiences like this, and we are so appreciative of the time you took to leave this thoughtful review. Congratulations on your awesome new Subaru, and please let us know if there is anything we can assist with in the future! :) - The Team at Austin Subaru

5.0

Friendly, courteous and thorough, kept me informed every

Friendly, courteous and thorough, kept me informed every step of the way. They prepared me for my next visit, laying out next need and cost.

Dealer response

Patty, thank you for being our client! We are overjoyed to see that your recent experience was nothing short of perfection, and we greatly appreciate you taking a moment to leave this kindhearted feedback. If there is anything you need assistance with in the future, please do not hesitate to let us know; we are always happy to help! :) - The Team at Austin Subaru

5.0

Review So.

Review So... I received an e-mail from Honda saying that my lease was up on my 2020 Honda Civic Si Coupe and wouldn't you know it? They would make it sooo easy to get me into another Civic Si lease, just head down to my local Honda dealer and they would be oh so happy to assist me. Well, there I go, down to my local Honda dealership and spoke with someone. “Oh, you’re looking for an Si? Yeah, we have a $7,000 markup. And that’s IF we get one, because you know, there are no cars anywhere, yada, yada.” Well… nice way to lead, threatening your customers… he then laid it on thick, greasy car salesman oozing from every pore on how I should just buy it outright now with him, etc. “OK, thank you,” I said, and walked away. I went to a different dealership and called four other dealerships. All of them sang the same tune. As if they were doing me a huge favor by entertaining my query or acting like they were the gatekeepers to the Si. One of them even laughed and said that I had no choice BUT to go through them since I’m unable to sell my vehicle, it’s in the contract I signed. Fine. If I’m going to pay $35,000 for a vehicle, might as well be a vehicle that’s worth that. A quick internet search for my three requirements for a vehicle (Manual, CarPlay, and not getting f’ed over on the price) brought up the mid trim WRX from Subaru. Well, come Saturday, off I go then, to Austin Subaru. I walk in, see that they had a dog adoption event going on and stopped to play with the puppies (because you’re a monster if you don’t). I asked to speak with someone about a lease and got Joey LaFave. I spoke with him for a bit, told him my story, my requirements, and that I don’t want to haggle. He listened patiently, reassured me that this wasn’t what Subaru, this dealership, or himself, were about. Well, we’ll see. We looked over a couple of models. That met my requirements and narrowed it down to the WRX that I was originally interested in. It was getting near closing time, but I never felt pushed, hurried, nothing. Everyone was just really helpful. The rest went so smoothly. They took my Si, and got some figures together for it. Worked with Eddie Hummel on the finances, didn’t have to haggle, just got a really good quote. I didn’t even have to sign the quote, which most car dealerships beg you to do when they give you a quote. Spoke with Mr. Sosa and the final numbers were actually quite lower than the estimate I got. Signing paperwork, and it was time to pay the down-payment. Darn! I didn’t bring my card… but no worries! They said I would get an e-mail later on in the evening or on Monday. Paying the down-payment through their system was pretty easy once I got the e-mail. Couldn’t have asked for an easier time of it. In a time when the price of cars are absolutely crazy, all the car dealerships smell blood in the water, and all their salespeople are whipped up into a feeding frenzy, it was extremely refreshing to have experienced the awesome treatment at Austin Subaru. I would highly recommend these folks. Oh, and after a few days, I had a few questions about how the vehicle was handling and without hesitation Joey asked me to come in and got me to talk to one of their awesome techs, Jacob , who even went out for a spin with me in my car, AND another one of their vehicles to make sure that the handling was normal. Simply AMAZING! I should have become a Sufi-bro sooner. xD Thank you, folks!

Dealer response

Chaosknign, it sounds like you had a pretty epic experience with us! Thank you so much for taking a moment to leave these words of kindness and support for Joey, Eddie, Danny, Jacob, and the rest of the team. We work tirelessly to provide flawless experiences like this, and we are so appreciative of the time you took to leave this thoughtful review. Congratulations on your awesome new Subaru, and please let us know if there is anything we can assist with in the future! :) - The Team at Austin Subaru

5.0

Everyone is very helpful and informative and explains

Everyone is very helpful and informative and explains what is going on and what to expect

Dealer response

Dmitschked, this is what we like to hear! Our team works diligently to provide the most comprehensive and transparent experiences possible, so it makes us proud to see this friendly feedback. Thanks so much for choosing us, and please let us know if there is anything we can help with in the future! :) - The Team at Austin Subaru

5.0

The coffee (+ snacks) bar and outdoor barking pad area

The coffee (+ snacks) bar and outdoor barking pad area made my long oil time change a delight. Great place to get some work done on my laptop.

Dealer response

CR, thank you for the uplifting review! The complimentary cafe is such a cool touch to our dealership, so we are delighted to know that you fully enjoyed it during your visit. If there is anything you need assistance with in the future, please do not hesitate to let us know; we are always happy to help our awesome clients! :) - The Team at Austin Subaru

See all 1,007 reviews