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Austin Subaru

(1,132 reviews)
Visit Austin Subaru
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–7:00pm
Tuesday 8:30am–7:00pm 7:00am–7:00pm
Wednesday 8:30am–7:00pm 7:00am–7:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–7:00pm 7:00am–7:00pm
Saturday 10:00am–6:00pm 7:00am–7:00pm
Sunday Closed 9:00am–4:00pm
2023 consumer dealer award
View 6 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (512) 879-4628 (512) 879-4628
Used (512) 634-8554 (512) 634-8554
Service (512) 861-0871 (512) 861-0871

Inventory

See all 389 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2008.
Locally owned and operated - We're All About Austin. Come visit Austin Subaru where we are known for our community involvement and outstanding customer satisfaction. Contact us with any questions you may have about Subarus in Austin and we look forward to doing business with you! Austin Subaru is the proud host of this year's Paddle for Puppies - a charity kayak canoe and SUP paddle on Lady Bird Lake - benefiting Austin Pets Alive! - Helping to make our city a No-Kill city.
Austin Subaru is a new and used Subaru dealer serving Central TX including Killeen and San Marcos

Service center

Phone number (512) 861-0871

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–7:00pm
Sunday
9:00am–4:00pm

Reviews

(1,132 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Austin Subaru from DealerRater.

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The service received on 6/16 for caring for my car was

The service received on 6/16 for caring for my car was great. Although, the battery check for recall possibly could have taken place on 6/13 while car was being serviced. The crew was exceptionally caring in making sure all was well and delivering my car to me was an extra bonus instead of an Lyft ride for me to pick up.

The service received on 6/16 for caring for my car was

The service received on 6/16 for caring for my car was great. Although, the battery check for recall possibly could have taken place on 6/13 while car was being serviced. The crew was exceptionally caring in making sure all was well and delivering my car to me was an extra bonus instead of an Lyft ride for me to pick up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Patricia, thank you for your kind words! We’re glad to hear you felt well cared for during your service. We appreciate your feedback about the battery check and will keep it in mind to make your future visits even smoother. :) - The Team at Austin Subaru

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I bought a new Outback in 2022, when I needed the long

I bought a new Outback in 2022, when I needed the long hauling capacity. I loved the car, especially its responsive acceleration. In 2025 I no longer needed the longer Outback, and traded it for a Crosstrek. I have been happy with all my dealings at Austin Subaru. They are friendly and accommodating, and easy to work with. They even provided a free Lyft ride home and back during my last service visit. I highly recommend them.

I bought a new Outback in 2022, when I needed the long

I bought a new Outback in 2022, when I needed the long hauling capacity. I loved the car, especially its responsive acceleration. In 2025 I no longer needed the longer Outback, and traded it for a Crosstrek. I have been happy with all my dealings at Austin Subaru. They are friendly and accommodating, and easy to work with. They even provided a free Lyft ride home and back during my last service visit. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mary, thank you for your kind words and loyalty over the years! We’re thrilled to hear you’ve had positive experiences with Austin Subaru and appreciate you recommending us. We’re here anytime you need us — and glad the Lyft rides made things easier during your service visits. :) - The Team at Austin Subaru

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Worked with Chris Sutton.

Worked with Chris Sutton. Great service. Both times, I've had really good technicians. I've been to other Subaru dealerships in town, and have had the best experience there. I'm satisfied with their work. I find them to be honest. All in all, a good experience.

Worked with Chris Sutton.

Worked with Chris Sutton. Great service. Both times, I've had really good technicians. I've been to other Subaru dealerships in town, and have had the best experience there. I'm satisfied with their work. I find them to be honest. All in all, a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Osk, thank you for sharing your positive experiences with Chris and the team! We’re so happy to hear you’ve found our technicians honest and reliable, and that your visits here stand out among other dealerships. Your satisfaction means a lot to us, and we look forward to continuing to provide you with great service! :) - The Team at Austin Subaru

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Donovan!

Donovan! You are simply the best! Always informative, gives continuous updates! You are the reason my car gets serviced at Austin Subaru. Thanks for your caring supportive service!

Donovan!

Donovan! You are simply the best! Always informative, gives continuous updates! You are the reason my car gets serviced at Austin Subaru. Thanks for your caring supportive service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jules, thank you for the kind sentiments! It's fantastic to see that Donovan has always gone above and beyond to serve you. If there is anything you need from us in the future, please do not hesitate to let us know! :) - The Team at Austin Subaru

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My service advisor Saul Rodriguez was fantastic.

My service advisor Saul Rodriguez was fantastic. He was my advisor last time and both he and the team of technicians did a great job of getting me in and out of there efficiently and professionally. Kudos to service manager Erik who warmly greeted me and explained the new process they have for the service department.

My service advisor Saul Rodriguez was fantastic.

My service advisor Saul Rodriguez was fantastic. He was my advisor last time and both he and the team of technicians did a great job of getting me in and out of there efficiently and professionally. Kudos to service manager Erik who warmly greeted me and explained the new process they have for the service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Tar, thanks so much for your thoughtful review! We're happy to hear that Saul continues to take great care of you and that the technician team helped make your visit quick and smooth. We'll be sure to pass along your kudos to Erik as well—it means a lot to all of us. We truly appreciate your continued trust and look forward to seeing you again! :) - The Team at Austin Subaru

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I traded in my 2019 Subaru Forester for a slightly used

I traded in my 2019 Subaru Forester for a slightly used 2025 Forester, and I am very happy with the purchase. Personnel made the process easy and efficient. Thanks!

I traded in my 2019 Subaru Forester for a slightly used

I traded in my 2019 Subaru Forester for a slightly used 2025 Forester, and I am very happy with the purchase. Personnel made the process easy and efficient. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure to assist with your vehicle purchasing needs! We appreciate your support and invite you to reach out if there is anything we may assist with down the road. Thanks a million and happy cruising! :) - The Team at Austin Subaru

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I bought my car completely online snd Michael Hernandez

I bought my car completely online snd Michael Hernandez facilitated the entire deal. He and his colleagues were very professional, knowledgeable snd polite. An overall pleasant experience. Many thanks.

I bought my car completely online snd Michael Hernandez

I bought my car completely online snd Michael Hernandez facilitated the entire deal. He and his colleagues were very professional, knowledgeable snd polite. An overall pleasant experience. Many thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Pamela, thank you for sharing these kind words with us! It's fantastic to see that Michael delivered an experience worth bragging about. We appreciate your support and we hope you enjoy every moment with your new vehicle! :) - The Team at Austin Subaru

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My oil change experience with Service Adviser Matthew

My oil change experience with Service Adviser Matthew Jacobs AND ALL the crew was over-the-top SPECTACULAR. I am probably a pain-in-the-rear customer, AND THEY STILL treated me like ROYALTY. The people in the shop were ABSOLUTELY WONDERFUL.

My oil change experience with Service Adviser Matthew

My oil change experience with Service Adviser Matthew Jacobs AND ALL the crew was over-the-top SPECTACULAR. I am probably a pain-in-the-rear customer, AND THEY STILL treated me like ROYALTY. The people in the shop were ABSOLUTELY WONDERFUL.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Dealer response

Paul, thank you so much for your kind words! We're thrilled to hear that Matthew and the entire team made your experience exceptional. We strive to make every visit special, no matter the circumstances, and we're so glad to have earned your trust. We'll always be here to treat you like royalty! :) - The Team at Austin Subaru

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Zach and the mechanics did a great job.

Zach and the mechanics did a great job. Oil change and tire rotation. The video provided is great. Fast, friendly, and efficient. I was in and out within an hour. Thank you!

Zach and the mechanics did a great job.

Zach and the mechanics did a great job. Oil change and tire rotation. The video provided is great. Fast, friendly, and efficient. I was in and out within an hour. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great feedback! We're glad Zach and the team could take care of your oil change and tire rotation so quickly. We appreciate you choosing us for your service, and we're here whenever you need us again! :) - The Team at Austin Subaru

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My purchase what quick and easily but that’s where the

My purchase what quick and easily but that’s where the joy of a new vehicle ended.It too way too long to get my permanent plates and after multiples calls. I got my plates on the day my temp plate expired only to find out they weren’t registered to me. It took another week for the plate to finally be under my name. The dealership didn’t even bother calling back or anything.

My purchase what quick and easily but that’s where the

My purchase what quick and easily but that’s where the joy of a new vehicle ended.It too way too long to get my permanent plates and after multiples calls. I got my plates on the day my temp plate expired only to find out they weren’t registered to me. It took another week for the plate to finally be under my name. The dealership didn’t even bother calling back or anything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for sharing your feedback. We understand your concerns and apologize for any frustration this situation has caused. Upon reviewing your file, we’re unable to find any previous mention of an issue with your plates. This is the first we are hearing of this matter, and we’d greatly appreciate the opportunity to help resolve any of your concerns. At your convenience, I invite you to contact me at Chris.Colburn@austinsubaru.com so we can make sure everything is corrected. Thank you again for your patience, and I look forward to assisting you. - Chris Colburn, Sales Manager

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