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Torch Light Motors Inc.

(858 reviews)
Visit Torch Light Motors Inc.
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 9:00am–5:30pm
Tuesday 9:00am–6:00pm 9:00am–5:30pm
Wednesday 9:00am–6:00pm 9:00am–5:30pm
Thursday 9:00am–6:00pm 9:00am–5:30pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(201) 625-1129 (201) 625-1129

Reviews

(858 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Torch Light Motors Inc. from DealerRater.

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Highly recommended

Thank you Torch light Motors, I love my new car, I am really impressed with your service and professionalism. I highly recommend this place. Thank you a million times.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Friendly

Good selection of vehicles. Staff is friendly and efficient. Purchased a vehicle from out of province here, and they took care of everything in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

Great experience

I bought a car from them last week, we had an amazing buying experience. I received my car, got home and noticed the windshield was wrecked from bad wipers, I notified them and they called me immediately the next day to fix the windshield. The issue was resolved within 24 hours. Amazing customer experience and great people to deal with. They are great. Would buy again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

The type of dealer you want to buy a car from

After an exhaustive for the car I wanted with all of the right options I located an excellent example at Torchlight Motors. Jeff, the dealer, was straight forward and professional providing all of the information I needed. I placed a deposit site unseen and drove several states to complete the transaction. Upon arriving at the dealership I found the car to be as described - in very good condition for the mileage. I would buy a car from Jeff again and if your find the right vehicle on his lot recommend you move forward with the purchase as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

BUYER BEWARE!!! I recently purchased an Audi Q5 2011...

BUYER BEWARE!!! I recently purchased an Audi Q5 2011 from this dealership and had to put an additional $4,000 into the truck a month after I bought it. Jeff said he inspects all of his vehicles but it’s a lie. I left the dealership after purchase and took it to get inspected the very next day and 1) my muffler was dragging on the way to get inspection bc one clip was missing and the other was rotted out and 2) both my headlight bulbs were burnt out. I called him about the bulbs which he said he’ll replace so I drove all the way back to his dealership to get them replaced. Low and behold, they weren’t the right Zenón bulbs for Audi so I had to spend the money to replace them anyways when I went back for re-inspection. Upon review during inspection, both my CV boots were cracked and torn to the point I have to replace both axles. (Btw, I brought up a sound that it was making as I turned during the test drive to which he came up with some lame excuse about the sound) They also found that both front control arms need to be replaced. If you had this vehicle up on a lift, all of these things are visible!!! How do you sell a car to someone during a pandemic with limited resources with this many issues but say you inspect all the vehicles. It’s all lies!!!!!! Yeah, the process to buy was quick and now I know why. I would highly recommend going to another dealer or at least get your car looked at by a mechanic prior to purchase!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.

Do not buy car there

I had a worse experience with this used car dealership, I will never buy a car there again. He sold a car which required a major repair.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

This is a fraudulent review posted by a fraud

Good experience

The owner is very knowledgeable on Volvo's, and was easy to deal with. The prices are good. They made buying the car remotely an easy process! Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Highly recommended

My daughter purchased XC V70 from Torch Light Motors few months back. The guy who guided us was very knowledgeable and informative. The car has been problem free. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.

Great service

Torchlight Motor dealership is overwhelming. The cars, maintained by them, are in very good condition. I bought 2007 S60 from them and it is in good condition so far. I will surely recommend this service to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good experience

Customer services from Torch Light Motors are top notch. I bought a Volvo from them at a genuine price range. Overall, the experience was quite good. Their service is highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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