Reviews

4.8 out of 5 4.8
10 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    September 20, 2017

    i had a great experience with Jolene, she helped me through out the whole experience. from checking out the many cars till finalizing my sale, she was... the best, and very patient with me, i'm not the easiest to please.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 7, 2017

    Buying a car is very intimidating but the receptionist were very pleasant, patient and very exploratory because that was my first time buying a car. They... made contact with facilities until I left with a car. We heard about KA from our nephew and he told his aunt and we all left with a car with a week. My payments is SO AFFORDABLE, it's unbelievable for a single mom! I love KA¿

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 26, 2014

    I shopped everywhere and was turned down by 3 dealers because I needed more of a down payment. Key Auto got me approved and gave me extra time for the... down payment that I needed. They were helpful

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    THANK YOU THATS OUR JOB HERE TO HELP EVERYONE OUT THANK YOU FROM KEYAUTO

  • 5.0 out of 5
    February 10, 2017

    My Husband and I bought a total of 4 cars through the past 10 years, we are very pleased with the quality of cars we bought , transaction process, customer... service .. great deal and happy with every car we bought .. It keeps us coming to Key Automotive whenever we in the Market for another car. We definitely recommend this dealer to our friends. Thank you Key Automotive

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 10, 2017

    My Husband and I bought a total of 4 cars through the past 10 years, we are very pleased with the quality of cars we bought , transaction process, customer... service .. great deal and happy with every car we bought .. It keeps us coming to Key Automotive whenever we in the Market for another car. We definitely recommend this dealer to our friends. Thank you Key Automotive

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 13, 2016

    I am not from the area and I was car shopping just looking around. There was no high pressured sales people following you around. I was able to browse... in peace without being hassled. When we did have questions the lady owner was very attentive, helpful and knowledgeable as well as her husband. We were able to test drive the car alone and they just handed the keys to us as If we now each other forever (WOW)!!! I felt so comfortable at this dealership and I will recommend this place to others. I am in the process of purchasing...I hope it is not gone before my credit union gets back to me. By the way I loved the car!!!!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    September 24, 2014

    I would definitely recommend Key Auto. They were great

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    THANK YOU WE ALWAYS TRY TO DO OUR BEST TO HELP ALL OF OUR CUSTOMERS OUT,WHEN OUR CUSTOMERS ARE HAPPY THEN SO ARE WE. THANK YOU!!!!!!

  • 5.0 out of 5
    March 26, 2014

    I bought a 2003 Nissan Murano, When I brought my brother back, the dealer paid me a finder fee for referring a friend, that was unexpected but great

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    THANK YOU WE TREAT ALL OUR COSTUMERS LIKE FAMILY WE DO OUR BEST TO HELP EVERYONE GET IN TO WHAT THEY WANT,IF YOU RECOMMEND ANY ONE TO THE DEALER AND ...THEY PURCHES A CAR THEN WE WILL GIVE YOU CREDIT THANK YOU.

  • 1.0 out of 5
    May 1, 2013

    I make my payments on time to them, they have to send it to Mid-Atlantic Finance, have not sent it in 38 days now my credit is messed up because of their... wrong doing and I can't do anything about it!!!!!!! I AM FURIOUS!!! I WOULD GIVE NO STARS BUT I AM FORCED TO GIVE THEM!!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Customer's loan was financed with a third party lender, "Mid- Atlantic Finance". The customer was uncomfortable with that company and refused to commu...nicate with them. As a courtesy we accepted her car note in our office and sent her payments to Mid- Atlantic Finance, but we only send payments once a month. Again we did this out of courtesy and did not charge her any fees for this service. Mid- Atlantic Finance would always receive her payments on time if there was not a third party involved.Thanks!!

  • 5.0 out of 5
    May 9, 2012

    I purchased a car from Key Automotive I was treated so good. I came back a year later with an issue with my car and they still took care of my problem

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    THANK YOU WE ALWAYS TRY TO DO OUR BEST TO HELP ALL OF OUR CUSTOMERS OUT,WHEN OUR CUSTOMERS ARE HAPPY THEN SO ARE WE. THANK YOU!!!!!!