KEY AUTO PHILLY

I brought a nissian pathfinder 2018 from Keys auto sales 101 erie ave. Phila ,pa In apirl the day after i brought the car it started to misfire and you could hear a rattle in the enigine like a timing chain problem we took the car back because we were gonna return it and exchange it for another car or our down payment back but the sales person fred told us they would take care of it that they would fix it so so i took off from work so i could take it there first thing in the morning 1st try they changed a part thold us it was clyniod and they fixed it they said drive it the knocking will go away do not work still doing the same thing next try they said it was the sensor they changed it do not work 3rd try they said it was something else did not work so we took it back in one last time now they said it needs a tune up which will cost 700 to 900 dollars but they said they would fix it now they want me to pay 900 dollars for a tune up my car still has the knock and rattle and they not going to do what the said they were and fix it. All i want for them to do is fix the car before they sold me the car they should have told me it needed work i would have went with another option i didnt get to test drive the car they told me i would and then rush me through the process and when i told them the next they and brought the car to them they said they would fix it and they did not fix it should have been right when it rolled off the lot i think if it needs a tune up that they should take care of the cost. Desired settlement: Repair; Refund Money paid to business:

They lie about running your credit ! Just cuz they go by stubs they still run ya credit and everything is reported on y credit be careful with them

They lie and lie and lie. Horrible place to buy a car. You have issues instantly after buying the car. I wish I would have read reviews first.

I was shopping for a car , found a car 2018 Malibu.....everything went good until 3months over heating and found out the car came with a crack radiator that leaks I need help... I’m trying to work it out but they fwd my phone calls all the time!

i had a great experience with Jolene, she helped me through out the whole experience. from checking out the many cars till finalizing my sale, she was the best, and very patient with me, i'm not the easiest to please.

Buying a car is very intimidating but the receptionist were very pleasant, patient and very exploratory because that was my first time buying a car. They made contact with facilities until I left with a car. We heard about KA from our nephew and he told his aunt and we all left with a car with a week. My payments is SO AFFORDABLE, it's unbelievable for a single mom! I love KA?

My Husband and I bought a total of 4 cars through the past 10 years, we are very pleased with the quality of cars we bought , transaction process, customer service .. great deal and happy with every car we bought .. It keeps us coming to Key Automotive whenever we in the Market for another car. We definitely recommend this dealer to our friends. Thank you Key Automotive

I am not from the area and I was car shopping just looking around. There was no high pressured sales people following you around. I was able to browse in peace without being hassled. When we did have questions the lady owner was very attentive, helpful and knowledgeable as well as her husband. We were able to test drive the car alone and they just handed the keys to us as If we now each other forever (WOW)!!! I felt so comfortable at this dealership and I will recommend this place to others. I am in the process of purchasing...I hope it is not gone before my credit union gets back to me. By the way I loved the car!!!!

I would definitely recommend Key Auto. They were great

I shopped everywhere and was turned down by 3 dealers because I needed more of a down payment. Key Auto got me approved and gave me extra time for the down payment that I needed. They were helpful