Reviews
I had a great experience buying a beautiful car from Auto
I had a great experience buying a beautiful car from Auto Haus! Nicolas Campbell was very professional and knowledgeable. He was so patient and answered all of my many questions! I will continue to go to Auto Haus for Purchases and Service.
I had a great experience buying a beautiful car from Auto
I had a great experience buying a beautiful car from Auto Haus! Nicolas Campbell was very professional and knowledgeable. He was so patient and answered all of my many questions! I will continue to go to Auto Haus for Purchases and Service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nicolas Campbell represented Auto Haus very well.
Nicolas Campbell represented Auto Haus very well. Very informative and professional, and helped us find the exact vehicle we was looking for. Thank you!
Nicolas Campbell represented Auto Haus very well.
Nicolas Campbell represented Auto Haus very well. Very informative and professional, and helped us find the exact vehicle we was looking for. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fantastic experience.
Fantastic experience. I worked with Ken Petty and Chase. Seamless, quick, thorough and professional process from the minute I walked on the lot. I will be back.
Fantastic experience.
Fantastic experience. I worked with Ken Petty and Chase. Seamless, quick, thorough and professional process from the minute I walked on the lot. I will be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome experience!
Awesome experience! I drove from Salem to Yorktown to purchase a ‘15 Audi. (Saved thousands) Ken and Melissa was pleasant to deal with, very helpful.
Awesome experience!
Awesome experience! I drove from Salem to Yorktown to purchase a ‘15 Audi. (Saved thousands) Ken and Melissa was pleasant to deal with, very helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I worked with Ken Petty and all I can say is it was the
I worked with Ken Petty and all I can say is it was the best experience I have had with buying a car. Ken was kind, courteous, attentive to what I was looking for and needed and checked all of the boxes. He made sure I was provided the most excellent customer service. Thank you Ken! I look forward to hopefully getting to work with you again in the future.
I worked with Ken Petty and all I can say is it was the
I worked with Ken Petty and all I can say is it was the best experience I have had with buying a car. Ken was kind, courteous, attentive to what I was looking for and needed and checked all of the boxes. He made sure I was provided the most excellent customer service. Thank you Ken! I look forward to hopefully getting to work with you again in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
1982 Land Cruiser is in poor condition.
1982 Land Cruiser is in poor condition. Currently, would not pass state inspection. Wiper motor, front & repair drive shafts need to be replaced. Leaking engine oil and transfer case leak. Back doors jammed. 4wd transfer case inoperative at 4wd low. Oil pressure intermittent. Vehicle needs a lot of love. Poor mechanical condition under the frame. Exhaust pipe painted silver to hide corrosion. Broken wires on transfer case. Several wires hanging loose next to rear drive shaft waiting to cause more damage and possible mishap along the road. I offered to fix all issues but dealer wanted full price. Didn’t even make sense. I think they were surprised by poor condition as vehicle sits in show room as display and limited sales knowledge/ experience.
1982 Land Cruiser is in poor condition.
1982 Land Cruiser is in poor condition. Currently, would not pass state inspection. Wiper motor, front & repair drive shafts need to be replaced. Leaking engine oil and transfer case leak. Back doors jammed. 4wd transfer case inoperative at 4wd low. Oil pressure intermittent. Vehicle needs a lot of love. Poor mechanical condition under the frame. Exhaust pipe painted silver to hide corrosion. Broken wires on transfer case. Several wires hanging loose next to rear drive shaft waiting to cause more damage and possible mishap along the road. I offered to fix all issues but dealer wanted full price. Didn’t even make sense. I think they were surprised by poor condition as vehicle sits in show room as display and limited sales knowledge/ experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Dealership is somewhat small but personable.
Dealership is somewhat small but personable. Good customer focus. No hassle. Found scratches, but they took the car back to address before I left.
Dealership is somewhat small but personable.
Dealership is somewhat small but personable. Good customer focus. No hassle. Found scratches, but they took the car back to address before I left.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Auto Haus Yorktown--Five Star Review
I have been an Auto Haus, Yorktown customer for fourteen years and have purchased three cars from them. All my vehicles were serviced by Auto Haus and I readily endorse their entire operation. My most recent experience last week was emblematic. I spent most of a day at a large local dealership and grew increasingly frustrated with the 'car buying' ordeal. I then went to Auto Haus where the process was professional, relaxed, and totally low key. Special thanks to Ken Petty, my Sales Consultant, Austin Van Sloten, General Sales Manager, and Chase Boyer, Business Manager. Auto Haus has my highest endorsement.
Auto Haus Yorktown--Five Star Review
I have been an Auto Haus, Yorktown customer for fourteen years and have purchased three cars from them. All my vehicles were serviced by Auto Haus and I readily endorse their entire operation. My most recent experience last week was emblematic. I spent most of a day at a large local dealership and grew increasingly frustrated with the 'car buying' ordeal. I then went to Auto Haus where the process was professional, relaxed, and totally low key. Special thanks to Ken Petty, my Sales Consultant, Austin Van Sloten, General Sales Manager, and Chase Boyer, Business Manager. Auto Haus has my highest endorsement.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car bought in September from Ken Petty
Car bought in September from Ken Petty. This is my favorite car dealership. I am very satisfied with their service and efficiency. Explain each fee in detail and nothing superfluous.
Car bought in September from Ken Petty
Car bought in September from Ken Petty. This is my favorite car dealership. I am very satisfied with their service and efficiency. Explain each fee in detail and nothing superfluous.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Solid Professional Salesman
Just wanted to give a shoutout to Nicholas. Very respectful and professional salesman who takes his time with the customer. Thank you for a good car buying experience.
Solid Professional Salesman
Just wanted to give a shoutout to Nicholas. Very respectful and professional salesman who takes his time with the customer. Thank you for a good car buying experience.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase