Alpina Imports

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
12 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    June 6, 2019

    Through out the years, my husband and I have purchased a total of 6 cars from this location. The most recent purchase was for my son who just graduated... from high school. When the original car we wanted wasn't going to be ready in time, they quickly found us a replacement car so he wouldn't be disappointed on his big day. Thank you Robert and Tamida for assisting in making our son's day special.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 11, 2019

    Aipina Imports was great...The owner and my Sales Rep Tonya Made me feel very welcome and comfortable when i purchase my car., and the service was even... better, i apply Friday afternoon and drove off the lot Saturday morning , you talking good service i was amazed in the time frame. Thank You so much Alpina Imports for the wonderful service you gave me... Vlewis 5/11/19

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • May 30, 2018

    Recently purchased my third car from this location. It is always a good experience. Rob and his staff are always friendly and professional. Great customer... service.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you very much! We are pleased that you had a good experience with us, yet again! We hope to see you again in the near future.

  • 5.0 out of 5
    April 5, 2017

    [I had a fantastic first time experience Robert the dealer and his Secretary are some awesome people too deal with if your looking to purchase a used car.... they both had such patience with me, this was my first vehicle so i was very picky,hesitant and skeptical but Robert did not pressure me at all. me and my fiancee ended up financing we did not think we would of been able to do that but we did thanks to Robert and his lovely secretary we purchased a very nice mercury mountaineer very clean interior in great condition we had some miner issues with the truck but he fixed the issues on top of that he put in new rug mats when we went back to pick up the truck which he did not have to do i thought that was very nice of him free of charge, also when we first purchased the truck i noticed that the radio was not aux capable and i mentioned it to him and he told me that he would handle that for me and he did free of charge I recommended my sister who is looking to purchase a nice used car to go to him she fell in love with my truck when she saw it. i would recommend anyone who is looking to purchase a used vehicle to go to this car dealer before you consider going any where else like i started to buy from a auction or craigslist i'm so glad my fiancee talked me out of that at least going this route we have a warranty i look forward to doing businesses with him in the near future so far so good.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Tonya for taking time out of your schedule to write a review about our little dealership! Hope all is well with the vehicle! Until next time

  • 5.0 out of 5
    March 27, 2017

    The people that work here are wonderful ¿¿¿¿¿

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for leaving a review of Alpina Imports Baltimore and mentioning our staff, They are a group of Wonderful People!

  • 5.0 out of 5
    February 9, 2017

    Very good experience 100%Good service nothing but love Thank You Alpina staff

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Mr. Miller We are glad you had a wonderful experience here at Alpina Imports Baltimore. Sometimes buying a used vehicle can be a bit overwhelmin...g, but we try to make the process as easy as possible. Please know we have a few newer Mercedes models that came in recently. Come and see them when you get a chance!

  • 5.0 out of 5
    January 5, 2017

    I'm so happy with my car, and also happy with the service.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 24, 2015

    My buying experience here was amazing! Friendly people great service. I was able to find a car I fell in love with! I was super stressed about getting... a car, I have bad credit and didn't have a lot to put down. However when I walked into alpina after having been in four different car dealerships with no luck and let downs. Tameeta instantly found me an approval gave me a variety of cars to choose from within my loan range and even worked with my down payment! I bought the car five days ago I went in today because some moron hit my tail light and cracked it no decency to leave a note nothing but the owner of alpina told me not to worry we will order the part and put it in for you no charge! And to add told me it would be done in less then thirty minutes now if anyone can say anything negative about a place that will fix issues that they are not responsible for and also make it top priority they are just liars who are miserable and want to make a good dealership seem bad! Alpina imports are excellent and helpful and all and all best dealership I have ever been to!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    August 25, 2015

    Our car was involved in a total loss so we decided to search the web for an identical car. Two cars came up in the search that looked promising-one in... MD and the other in VA (we live in PA) We stopped at Alpina Imports first and dealt with Robert. He was laid back with no high pressure sales tactics. We looked over the car with a fine tooth comb and sat down with Robert to negotiate the price. He was pretty tough, but we all ended up content. He sold a car and I got a good deal. Very nice people! Didn't feel like driving to VA anyways.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks Kiare for the review. We are extremely pleased anytime we get a good review! Enjoy your ride!

  • 4.0 out of 5
    August 19, 2015

    I just wanted to share my excitement. I bought a large SUV years ago from Alpina Imports and the gas it eats has started to become a problem. I commute... to DC for work. I went to the website and saw a Chrysler that I fell in love with. I called them and the young lady told me to come in to see what she could do for me. They showed me the car, I loved it, she ran my credit (didn't think it would go through) and I drove away last night. They were super friendly and patient with my grandkids. I already told my neighbor about them and he has an appointment for Friday.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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