This place is a joke. I bought the car in April of 2018. Its now almost March of 2020 and my title has still NOT been sent to my bank. The old manager... apparently quit and didn't relay anything to the new manager. New manager has been unresponsive. Alicia if you see this CALL ME BACK AND SEND MY DANG TITLE IN.
Don't believe a word coming out of anyone's mouth. They deliberately misled me about the condition of a truck I purchased, knowing I was not in a position... to verify/negotiate (single mom, working, with two kids, in kind of an emergency) and then took ZERO responsibility for what happened next (exactly what you'd expect--THOUSANDS of dollars in repairs to keep the thing on the road). These are the people who give car dealers such crappy reputations. I think most of the positive reviews on here have to be fake. I learned my lesson--learn from my mistake and never shop here.
Drove out of my way to look at a 2005 Ford Ranger pickup truck, but glad I did. The whole process from beginning to end was the smoothest I've ever encountered... from ANY car dealer before. Mike and Karen were very professional and very "real" and genuine people. Decided to buy the vehicle and everything was ready to go when I went back to pick it up. Also, the detailing done on the truck was top-notch. I would go back there again and have since told many other people about Autosmith. Thank you.
Great guys, excellent vehicles and THE BEST car buying experience EVER! They are great listeners to your needs and not your typically high pressure sales... dudes. Run don't walk there if you are in the market...WAIT...drive there instead :-)
Justin and his team have worked their butts off to make sure I’m satisfied with their business. Everything has been handled professionally. Would recommend... over and over!
I visited this used auto dealership a little apprehensively - had recently gone to a dealership specializing in used inventory and my experience was not... much to write about. From the time I met with general manager Justin DesPres to the end of my visit I could not have been more impressed! Although I did not leave having made a purchase, its my intention to do so in the next 7 days (had to firm up some details before purchase). Justin is clearly prepared to do business - he was much more motivated and knowledgeable than the previous place I visited.
I was shopping for a car because my car cost too much to repair. I found what I wanted here and had a great experience with the team. Thank you for your... assistance.
Went there to look at 2 vehicles. Buy the time we got there one was sold. We drove the heep we where looking at and by the end of the test drive my daughter... was calling it her. So she went in and they walked her through the loan process. In an hour an half she had her car best buying experience i ever been involved in
The car was exactly as advertised, the sales and management teams answered all of our questions and were very professional. We were very happy with the... entire buying process, thank you.
I just purchased my second car from AutoSmith. These people are the best. No pressure. They go out of their way to help you such as jumping my old car... so I could get it to the dealers.....lol. (Thanks Ken)....and they don't hang all over you while you're looking around. I knew what I wanted from the web and it was a simple matter of them bringing the car to me which I test drove and loved immediately. They even let me take my old car last year to my mechanic to have it checked out before I purchased it. Just the best and I NEVER write reviews.