Autosmith Car Company

I contacted this place via Facebook on March 27 because they had a post on marketplace and I had them run my credit and they called me and said that I was approved and then I could pick up the car the following Tuesday The 30th they made everything seem like it was ago like I could pick up the car I made all kinds of plans I even gave them a $500 deposit and then I was just strung along for the whole entire time and then all of a sudden the bank didn’t want to do the deal I assume because Alicia misconstrued the information to them I sent them every single piece of proof that they asked for I make $700 a week of which time is money for me and I lost three days of waiting around which is three days of money lost and I just got excuse after excuse after excuse I am extremely disappointed they knew that I needed this vehicle desperately initially Alicia sounded awesome to work with but then the more questions I had the more I got ignored and I think because I wasn’t coming in with a bunch of money in my pocket I think that’s what it was all about I was willing to do the finance and pay twice for the vehicle that they were asking this place got my hopes up so high and then just crushed them and then acted like they did nothing wrong this company seriously screwed everything up for me all my plans everything and now my credit score went down from them running my credit

This place is a joke. I bought the car in April of 2018. Its now almost March of 2020 and my title has still NOT been sent to my bank. The old manager apparently quit and didn't relay anything to the new manager. New manager has been unresponsive. Alicia if you see this CALL ME BACK AND SEND MY DANG TITLE IN.

Don't believe a word coming out of anyone's mouth. They deliberately misled me about the condition of a truck I purchased, knowing I was not in a position to verify/negotiate (single mom, working, with two kids, in kind of an emergency) and then took ZERO responsibility for what happened next (exactly what you'd expect--THOUSANDS of dollars in repairs to keep the thing on the road). These are the people who give car dealers such crappy reputations. I think most of the positive reviews on here have to be fake. I learned my lesson--learn from my mistake and never shop here.

Great guys, excellent vehicles and THE BEST car buying experience EVER! They are great listeners to your needs and not your typically high pressure sales dudes. Run don't walk there if you are in the market...WAIT...drive there instead :-)

Justin and his team have worked their butts off to make sure I’m satisfied with their business. Everything has been handled professionally. Would recommend over and over!

I visited this used auto dealership a little apprehensively - had recently gone to a dealership specializing in used inventory and my experience was not much to write about. From the time I met with general manager Justin DesPres to the end of my visit I could not have been more impressed! Although I did not leave having made a purchase, its my intention to do so in the next 7 days (had to firm up some details before purchase). Justin is clearly prepared to do business - he was much more motivated and knowledgeable than the previous place I visited.

I was shopping for a car because my car cost too much to repair. I found what I wanted here and had a great experience with the team. Thank you for your assistance.

Went there to look at 2 vehicles. Buy the time we got there one was sold. We drove the heep we where looking at and by the end of the test drive my daughter was calling it her. So she went in and they walked her through the loan process. In an hour an half she had her car best buying experience i ever been involved in

The car was exactly as advertised, the sales and management teams answered all of our questions and were very professional. We were very happy with the entire buying process, thank you.

I just purchased my second car from AutoSmith. These people are the best. No pressure. They go out of their way to help you such as jumping my old car so I could get it to the dealers.....lol. (Thanks Ken)....and they don't hang all over you while you're looking around. I knew what I wanted from the web and it was a simple matter of them bringing the car to me which I test drove and loved immediately. They even let me take my old car last year to my mechanic to have it checked out before I purchased it. Just the best and I NEVER write reviews.