The Auto Link

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
30 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 10, 2019

    bought numerous vehicles from ANDY would highly recommend him to anybody looking for a vehicle, friendly staff, good detail shop, all around a great... car lot. special thanks to Marsha for getting the paperwork done in a timely matter

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    March 13, 2019

    My husband and I were helped by Greg. He and Marcia did an amazing job getting low financing in a quick and timely manner! They were extremely busy, probably... from tax returns, and still managed to get our vehicle ready for us quickly. This is the 4th vehicle we have purchased from them and I will attest to the standard of care they provide for new and existing customers. I’m never going anywhere else to buy a vehicle. Thanks to Andy and Marcia for all you do to make us feel important and satisfied.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • June 18, 2018

    Best experience that I've ever had with a used car dealership, hands down. I will never go anywhere else. They have definitely earned a lifetime customer!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your great review! We are so happy to hear we have earned your business! Let us know how we can help in the future!

  • 2.0 out of 5
    March 5, 2018

    Well I started out with Greg but I can't get him to call me back after he called me once and I returned his call. Not sure what's going on. I just wish... someone else would take his place.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Has this issue been resolved?

  • 5.0 out of 5
    October 20, 2017

    My name is Mike and recently bought a used truck with Chads help. I am a tough nut to crack but Chad did what he said he would and found me the right truck... at the right price Thank You

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are so happy to hear you got what you wanted at the right price! We try our hardest to make sure everyone gets the best we can give! WE appreciate ...you taking the time to leave us a review and will be happy to help with anything in the future.

  • 5.0 out of 5
    October 15, 2017

    By far this is the best place to get a vehicle in Central Illinois! Almost 12 years ago when they opened, my boyfriend (now husband) at the time was looking... for a dependable truck while he traveled to Macomb to school but also have the capability to work and hunt. That truck finally died. May "The Beast" rest in peace. We called about a new (used) truck and within 2 days ( because it was over a weekend) we were happy owners of a truck. It was exactly what we wanted and will suit our needs! The costumer service is outstanding. We felt like we were part of The Auto Link Family. My kiddos love to get spoiled by Marsha and her candy!! Speaking of kids, we have three. So you may ask, how did it go with signing paperwork in a manner of time? I gave it 5 stars. Why? Because all the paperwork was done when we got there. Just signed and was handed over the keys. Licence plates and sticker was already taken care of and financing was already established with our bank. Taking 3 small kids anywhere can be a nightmare, but not at The Auto Link!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your awesome review! We always try our hardest to make this experience as easy and painless as possible for all of our customers.

  • 5.0 out of 5
    October 2, 2017

    I have purchased 3 vehicles from here & have had nothing but great experiences. All the staff are very friendly & do whatever they can to accommodate you.... They are very knowledgeable & take time to get to know you & your needs. I would & do recommend this dealership to everyone. I just recently had some repairs done & it was very reasonable.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you Marcella! We appreciate the kind words! We always try our best to treat all of our customers as they were our family. We are happy to assist... you in any way we can now and in the future!

  • 5.0 out of 5
    September 28, 2017

    I bought my car this year. Super fast and friendly service. I didn't have someone trying to sell me a car I couldn't afford. They got me what I wanted... and that was it. No hassle or frustration. Was in and out in an hour. Love this place. Staff was super friendly and very helpful

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Alejandro! We appreciate you taking time to write us a review! We are so happy you enjoyed your experience here with us! We always try to ma...ke the process as easy for our customers as possible! Let us know if you need any assistance in the future, we will be glad to help in any way we can!

  • 5.0 out of 5
    September 28, 2017

    I purchased with The Auto Link in Bartonville coming up on 3 years ago. They by far have the best customer service/sales team and best service and repair... team around. Very nice and polite and they always treat you right. I have the same vehicle since then and anytime I need service on it they always take care of me. They have a customer for life, and when this one is paid off I'm coming back for another purchase! You have a great team!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for leaving us such an awesome review! We always try our hardest to make sure everyone gets the best experience possible and we appreciate y...ou acknowledging that! We look forward to helping you find your next vehicle, let us know when your ready!

  • 5.0 out of 5
    September 28, 2017

    The buying process is hard, at The Auto Link they walked me through the entire process. There are always there for me after the sale as well. I have now... purchased 3 vehicles from there and will continue to do so. I will recommend them to everyone!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking time to write a review! We always try to make it an easy, hassle-free process from the moment you walk in and for the years to co...me! Thank you for referring your friends to us! We appreciate the kind words!

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