Courtesy Ford

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See all 5 vehicles from this dealership.

Reviews

4.6
(78 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

2021 Honda Accord

Salesman Joshua Roy Sr. took care our needs and made we sure we were satisfied with our deal. Thanks, Josh

5.0

Excellent staff and service

The sales staff and manager were excellent to work with and made the buying process very easy. They also made it extra special for my daughter as a first time driver!

Dealer response

Hi Jill, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

5.0

Great experience

Appreciated the attention given to my requests by our salesman. Pretty easy process with no BS.

Dealer response

Hello Peter, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

5.0

I now own a new Ford Explorer

The easiest purchase I made. My sales person was so nice and understanding and was so easy to work with.

Dealer response

Hi Lisa, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

5.0

New Truck

Very smooth transaction, The sales person (Dwayne Hebert), was very knowledgeable and helpful with all the questions I had. He is Definitely an asset to Courtesy Ford in Breaux Bridge !!

Dealer response

Hi Marvin, thank you for your wonderful response to the quality of service our Staff provides! At Courtesy Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

5.0

Courtesy Ford lives up to their name

Courtesy Ford lives up to their name. I was attended to immediately upon arrival. My sales rep was courteous and knowledgeable. I was made a quote, I made a counter offer and we came to an agreement in short order. Sales rep spent a lot of time going over the vehicle and how everything worked. Two days later i went back with a problem, my sales rep was not available, another sales rep assisted me with the problem and sloved it in short order. He also was very courteous and went out of his way to help me even though I was not his customer. I was very pleased with my whole experience.

Dealer response

Hi Dennis, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope you continue to choose Courtesy Ford for all your vehicle needs! Take care!

1.0

Zero Integrity - Avoid this dealership

At Courtesy a buyers agreement isn't worth the paper that it's printed on. After going through all the motions with the sales rep, even signing a contract to purchase a $45k pre-owned truck, they decided to sell it again to someone else later that same day. It didn't matter that I was a full cash buyer with an A credit score. Because I'm sure that their second buyer was willing to agree to more of their worthless and expensive add ons like "mandatory window etching". That’s right, they force you to spend $300 for window etching. The management at Courtesy tried their very best to avoid my phone calls. When I finally got them on the phone they seemed to think it was not a big deal that I had a fully executed purchase agreement and no truck...perhaps this happens all the time at Courtesy? Integrity is in short supply at Courtesy so do yourself a favor and take your business elsewhere.

Dealer response

Hi, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Courtesy Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please contact Dwayne Hebert at 337-332-2145 and we will do our best to make this better. We hope to hear from you soon.

5.0

car owner

Great dealership, great employees and management. This is the second car I have bought from them and will not go anywhere else. They went above and beyond when I was about to go on vacation and damaged 2 of my tires by road hazard.

Dealer response

Margaret, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again! Take care!

4.7

Purchase 2020 expedition limited

Had to request salesman wear a mask, but after that things went smoothly. Salesman was very knowledgeable and helpful. Actual buying process went smoothly. 2nd vehicle I have bought from them.

Dealer response

Mark, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

5.0

Excellent

Dwayne and Gregg made it a pleasure to buy my Bronco.

Dealer response

Bob, we're happy you found Dwayne and Greg to be so supportive during your experience here at Courtesy Ford. At Courtesy Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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