Reviews
Unlike their sister dealership located on Fulton Ave, BMW
Unlike their sister dealership located on Fulton Ave, BMW Elk Grove is extremely friendly, customer focused, and goes the extra mile to ensure full satisfaction. They are really willing to work with their customers to secure a great deal without having to sway a customer from their purchase goal. I highly recommend working with this location and with their Sales Associate, Tom Mohammadi, who has been stellar throughout the whole purchase and post-purchase process. You've truly secured yourself a new and loyal BMW client. I will definitely do business with you all again!
Unlike their sister dealership located on Fulton Ave, BMW
Unlike their sister dealership located on Fulton Ave, BMW Elk Grove is extremely friendly, customer focused, and goes the extra mile to ensure full satisfaction. They are really willing to work with their customers to secure a great deal without having to sway a customer from their purchase goal. I highly recommend working with this location and with their Sales Associate, Tom Mohammadi, who has been stellar throughout the whole purchase and post-purchase process. You've truly secured yourself a new and loyal BMW client. I will definitely do business with you all again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with Niello BMW Elk Grove. We appreciate your business and hope to see you again soon! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131
Very poor response from the people in the dealership, you
Very poor response from the people in the dealership, you may have to follow up hundreds of times. Once the you sign the vehicle and that’s all and they care about you anymore. I reached the GM as well on email, I haven’t got any response to my email.
Very poor response from the people in the dealership, you
Very poor response from the people in the dealership, you may have to follow up hundreds of times. Once the you sign the vehicle and that’s all and they care about you anymore. I reached the GM as well on email, I haven’t got any response to my email.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131
knowledgeable and kind.
knowledgeable and kind. Good service in delivering the vehicle. I would recommend Ed. Very helpful
knowledgeable and kind.
knowledgeable and kind. Good service in delivering the vehicle. I would recommend Ed. Very helpful
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Niello BMW Elk Grove. Your feedback and rating mean a lot to us. We're glad Ed was able to help, and we hope to see you again! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131
It was a pleasure to meet and work with Jerome Duco
It was a pleasure to meet and work with Jerome Duco during the purchase of BMW X5. I found him to be honest and focus on my needs. Job well done.
It was a pleasure to meet and work with Jerome Duco
It was a pleasure to meet and work with Jerome Duco during the purchase of BMW X5. I found him to be honest and focus on my needs. Job well done.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to hear that Jerome provided you with such a positive experience! We sincerely value your business and look forward to your next visit. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131
I had a great experience at the Elk Grove location.
I had a great experience at the Elk Grove location. Bobby was helpful and not pushy like what I expected in a typical car salesman. He is helpful, responsive, and knowledgeable. I have recommended some family members to the dealership and also Bobby. I also had a great experience with Angad when we were working on our contract. Overall, this was one of the best experiences I’ve had at a car dealership.
I had a great experience at the Elk Grove location.
I had a great experience at the Elk Grove location. Bobby was helpful and not pushy like what I expected in a typical car salesman. He is helpful, responsive, and knowledgeable. I have recommended some family members to the dealership and also Bobby. I also had a great experience with Angad when we were working on our contract. Overall, this was one of the best experiences I’ve had at a car dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, Annie, and for taking the time to leave us this wonderful feedback! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131
I had a wonderful experience with this dealership.
I had a wonderful experience with this dealership. Ozzie was very pleasant to work with. He made everything look so easy. He was always available for me and answered all my question questions.
I had a wonderful experience with this dealership.
I had a wonderful experience with this dealership. Ozzie was very pleasant to work with. He made everything look so easy. He was always available for me and answered all my question questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your kind feedback for Ozzie and the team. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131
Extremely Caring with a goal to make the customers feel
Extremely Caring with a goal to make the customers feel appreciated and provide the best service too
Extremely Caring with a goal to make the customers feel
Extremely Caring with a goal to make the customers feel appreciated and provide the best service too
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Niello BMW Elk Grove. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131
I personally had a really good experience getting my X6 -
I personally had a really good experience getting my X6 - everyone I worked with were great
I personally had a really good experience getting my X6 -
I personally had a really good experience getting my X6 - everyone I worked with were great
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sean, at Niello BMW Elk Grove, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131
Great customer service and informative sales associate
Great customer service and informative sales associate Jas Hira of Elk Grove Ca location. Thank you Jas
Great customer service and informative sales associate
Great customer service and informative sales associate Jas Hira of Elk Grove Ca location. Thank you Jas
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that Jas was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131
Excellent service!
Excellent service! Jerome did a great job during the sales process and after the sale. Highly recommended!
Excellent service!
Excellent service! Jerome did a great job during the sales process and after the sale. Highly recommended!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review. We're happy to hear Jerome was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131