Skip to main content

Niello BMW Elk Grove

(452 reviews)
Visit Niello BMW Elk Grove
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 8:00am–5:00pm
Tuesday 8:30am–6:00pm 8:00am–5:00pm
Wednesday 8:30am–6:00pm 8:00am–5:00pm
Thursday 8:30am–6:00pm 8:00am–5:00pm
Friday 8:30am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (916) 226-3117 (916) 226-3117
Used (916) 226-1545 (916) 226-1545
Service (916) 226-1396 (916) 226-1396

Inventory

See all 182 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since April 2019.
Niello BMW in Elk Grove is part of the Niello Company which has been in business since 1921 and serving Sacramento since 1955. Our tradition of offering automotive excellence continues with the opening of Niello BMW in Elk Grove allowing us to serve southern Sacramento County Stanislaus County San Joaquin County and beyond. Come in today and see our brand-new facility and see first-hand the distinctive service that Niello BMW delivers.
Sacramento's Newest BMW Center

Service center

Phone number (916) 226-1396

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(452 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Niello BMW Elk Grove from DealerRater.

Want to share your experience with this dealership?

Write a review

Steve was great throughout the hold process.

Steve was great throughout the hold process. He treated me as i was right in front of him. Car was delivered on time. Great job Steven!

Steve was great throughout the hold process.

Steve was great throughout the hold process. He treated me as i was right in front of him. Car was delivered on time. Great job Steven!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Niello BMW Elk Grove. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

Show full review

Steve was great throughout the hold process.

Steve was great throughout the hold process. He treated me as i was right in front of him. Car was delivered on time. Great job Steven!

Steve was great throughout the hold process.

Steve was great throughout the hold process. He treated me as i was right in front of him. Car was delivered on time. Great job Steven!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

Show full review

Jerome and sales were direct and honest; finance moved

Jerome and sales were direct and honest; finance moved through the process kindly and efficiently.

Jerome and sales were direct and honest; finance moved

Jerome and sales were direct and honest; finance moved through the process kindly and efficiently.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Niello BMW Elk Grove. We appreciate your business and hope to see you again soon! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

Show full review

CJ took extraordinary care in making sure we got our car

CJ took extraordinary care in making sure we got our car and that we were happy. He delivered it late at night, and checked on us throughout the next few days to make sure we were happy. Very very pleased with CJ's service!!!

CJ took extraordinary care in making sure we got our car

CJ took extraordinary care in making sure we got our car and that we were happy. He delivered it late at night, and checked on us throughout the next few days to make sure we were happy. Very very pleased with CJ's service!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

Show full review

I really liked the no haggle, fixed price experience.

I really liked the no haggle, fixed price experience. Will be looking for similar in the future.

I really liked the no haggle, fixed price experience.

I really liked the no haggle, fixed price experience. Will be looking for similar in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Niello BMW Elk Grove! Please let us know if we can be of any more assistance. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

Show full review

It was a pleasure meeting Joseph.

It was a pleasure meeting Joseph. He was very kind and friendly, and very responsive for all my questions. He made sure everything I asked was answered in detail. He wasn't pushy, which to me is the most important thing of working with a sales person. He made the experience so relaxing, I didn't get anything that day, only because I'm looking for something specific which Joseph being a great guy, is keeping his eye out for me and he has kept in contact letting me know he is still working on, and I appreciate his attentiveness. I will definitely do business with this company, they absolutely have an outstanding sales employee working for them.

It was a pleasure meeting Joseph.

It was a pleasure meeting Joseph. He was very kind and friendly, and very responsive for all my questions. He made sure everything I asked was answered in detail. He wasn't pushy, which to me is the most important thing of working with a sales person. He made the experience so relaxing, I didn't get anything that day, only because I'm looking for something specific which Joseph being a great guy, is keeping his eye out for me and he has kept in contact letting me know he is still working on, and I appreciate his attentiveness. I will definitely do business with this company, they absolutely have an outstanding sales employee working for them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Niello BMW Elk Grove. It's great to hear that we were able to assist you and that you had such a positive experience. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

Show full review

CJ was excellent.

CJ was excellent. Very knowledgable, pleasant, fun to be around. Great guy to work with! Would recommend him to anyone else looking to purchase or lease a BMW. Helped make my entire experience much more smoother and also answered questions from my parents as well.

CJ was excellent.

CJ was excellent. Very knowledgable, pleasant, fun to be around. Great guy to work with! Would recommend him to anyone else looking to purchase or lease a BMW. Helped make my entire experience much more smoother and also answered questions from my parents as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Here at Niello BMW Elk Grove, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

Show full review

My lease with BMW was almost up, and I was deciding

My lease with BMW was almost up, and I was deciding whether to buy or lease another vehicle through Niello BMW. Several people reached out, but Joe Vo really stood out. I told him exactly what I needed, and he went above and beyond to deliver. Joe was incredibly professional, respectful of my time, and patiently answered all my questions without any pressure. I decided to lease a 2025 BMW X7 with Joe, and I couldn't be happier with my decision. If you're looking for an honest, no-nonsense experience with everything laid out on the table, Joe and Niello BMW are the way to go. I also want to give a huge shout-out to Po in the BMW finance department for all his help. Thank you both, and I look forward to working with you again!

My lease with BMW was almost up, and I was deciding

My lease with BMW was almost up, and I was deciding whether to buy or lease another vehicle through Niello BMW. Several people reached out, but Joe Vo really stood out. I told him exactly what I needed, and he went above and beyond to deliver. Joe was incredibly professional, respectful of my time, and patiently answered all my questions without any pressure. I decided to lease a 2025 BMW X7 with Joe, and I couldn't be happier with my decision. If you're looking for an honest, no-nonsense experience with everything laid out on the table, Joe and Niello BMW are the way to go. I also want to give a huge shout-out to Po in the BMW finance department for all his help. Thank you both, and I look forward to working with you again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello BMW Elk Grove are glad to have you as a customer. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

Show full review

Moh was very helpful and knowledgeable about the car.

Moh was very helpful and knowledgeable about the car. I am very happy with the service provided and could not have asked for a kinder and more knowledgeable representative.

Moh was very helpful and knowledgeable about the car.

Moh was very helpful and knowledgeable about the car. I am very happy with the service provided and could not have asked for a kinder and more knowledgeable representative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

Show full review

Customer service was excellent.

Customer service was excellent. Everyone was friendly, professional, and accommodating. I would definitely recommend this dealership to others.

Customer service was excellent.

Customer service was excellent. Everyone was friendly, professional, and accommodating. I would definitely recommend this dealership to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello BMW Elk Grove. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

Show full review
See all 452 reviews