Reviews
Write a reviewLeft the dealership last night really excited about my...
Left the dealership last night really excited about my purchase. Once I read over the receipt I realize there was some concerns. They took $1000 off my trade-in on my contract without telling me. I was offered 4500 and on my contract it says 3500. i’ve contacted the dealership so let’s hope it works out.
I am very sorry to hear that you didn't feel properly informed during your trade-in and purchase. We strive to provide clear communication every step of the way and it seems like we missed the mark this time. It is disappointing that you have had trouble reaching our team regarding these concerns and I would like to step in and straighten things out. I will look for your contact information, but please reach out to me directly as well. Thank you, Ronnie Blomquist - General Sales Manager - 714-364-0091
You’re only replying to my comment to make it look better on your end. I have called your dealership and texted multiple of your associates many times about how you guys gypped me $1000 on my down payment. No where did you verbally tell me that I was getting $1000 less and I have the paper to prove it. I was offered 4500 and now nobody will get back to me. Now you’re trying to spin me some story about how it was to help my numbers. How does lowering the money you will give me help my numbers I honestly just think you guys thought I wouldn’t notice. Y’all are shady!
Amazing customer service, Josh was very helpful and...
Amazing customer service, Josh was very helpful and understanding with what I was looking for and patient because I had my 2 wild children with me! I just felt right being there after looking at other dealerships. Michael my finance guy was awesome. Broke everything down to me and got me out of there super fast! They both answered all my questions and always made sure my kids and I where comfortable or needed anything. Would definitely recommend and will go back for future purchases. Thank you!!!
Thank you for the excellent feedback! We appreciate your business and are happy to hear that you had such a successful purchase experience working with Josh, Michael, and the Tustin Buick GMC team. Congratulations to you and your family on your new vehicle, and enjoy it! We hope to see you back again down the road!
Amazing customer service! Josh was very helpful and...
Amazing customer service! Josh was very helpful and understanding, the whole experience went smoothly and I can honestly say I will refer people to see him if they’re in the market for a car!
Congratulations on your new car! We are thrilled that Josh made the purchase process so smooth and seamless and earned your recommendation. Thank you for coming to Tustin Buick GMC!
Good experience through the process of buying My...
Good experience through the process of buying My Car, Everyone was so respectful and nice. Josh Kaiser really helped me a lot through the process, He took the time with Me. Josh was very nice and respectful , He explained everything very well. Definitely recommended.
It is validating to hear that Josh and the Tustin Buick GMC team were able to provide a seamless and stress-free buying experience. Thank you for trusting us with your business and we wish you the best in your new ride. Enjoy!
My experience with Josh Kaiser was above and beyond. He...
My experience with Josh Kaiser was above and beyond. He made me feel comfortable the whole time and was professional answering all questions I had. I am usually very weary of dealerships and have had my share of visits, but this was by far the very best! Please ask for Josh Kaiser if you are looking to buy any car, you will not regret it!!
Jacqueline, thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Josh and the Tustin Buick GMC team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!
Josh Kaiser was very knowledgeable, accommodating, and...
Josh Kaiser was very knowledgeable, accommodating, and friendly. Erick in finance also made our purchase super smooth. All in all a wonderful car purchasing experience.
It is great to see that Josh is creating fantastic car-buying experiences for our valued guests. Thanks for choosing Tustin Buick GMC and congrats on your new car!
I worked with Trey Woods for the purchase of a GMC Sierra...
I worked with Trey Woods for the purchase of a GMC Sierra 1500. He was patient, informative, and an overall great sales rep to work with. The dealership was the only dealership in the area with no marked up prices.
Congratulations on your new GMC Sierra 1500! We are happy to hear that Trey was so helpful and accommodating throughout the purchase process. Thank you for supporting Tustin Buick GMC!
Starting at......
Add 3K right off the bat. Out of state buyers, tax rate is about 7% just so you know. The price is a draw you in number, old sales tactic, dont get angry just move on.
We're sorry you're unhappy with our pricing, and we'll make a note of your feedback. We never intend to mislead our customers, and it's disappointing you feel otherwise. Please give me a call if you'd like to discuss this directly - I'd be glad to address your concerns and see if I can assist you in any way. Best, Ronnie Blomquist - General Sales Manager - 714-364-0091
Daniel Orion Helped me get in to my new gmc with very...
Daniel Orion Helped me get in to my new gmc with very easy with no hassling back and fourth brought back numbers that made sense and made it easy for both of us definitely the best prices and like I said didn’t come back with crazy number will be coming back for sure
Congrats on your new GMC! We're so pleased that Daniel could make the process so easy and that you could settle on a great price. Thanks for choosing Tustin Buick GMC, and we will see you next time.
Highly recommend this dealership. Only one I found not...
Highly recommend this dealership. Only one I found not doing the silly overpricing. Daniel Orion and Alfonzo were great from start to finish. Made the process easy and quick. Thanks guys, definitely will be back for another.
Abe - all of us here at Tustin Buick GMC love seeing positive reviews! Thank you for trusting Daniel and the team to help you find the perfect vehicle - and come back again next time!