Reviews
STAY AWAY!
STAY AWAY!!! I had a bad experience buying a car here. It took 6 trips to sign and resign the paperwork and still it wasn't right!!! Then I brought in a different car to get the tires balanced. I paid for an alignment and balance. When they rotated the tires - they were out of balance and so I paid for another balance. The tires are still out of balance and they refuse to balance them - saying I needed to replace tires with 16K miles. What a SCAM!!!!!!! STAY AWAY - there are better dealers elsewhere!!!
STAY AWAY!
STAY AWAY!!! I had a bad experience buying a car here. It took 6 trips to sign and resign the paperwork and still it wasn't right!!! Then I brought in a different car to get the tires balanced. I paid for an alignment and balance. When they rotated the tires - they were out of balance and so I paid for another balance. The tires are still out of balance and they refuse to balance them - saying I needed to replace tires with 16K miles. What a SCAM!!!!!!! STAY AWAY - there are better dealers elsewhere!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
STAY AWAY!
STAY AWAY!!! I had a bad experience buying a car here. It took 6 trips to sign and resign the paperwork and still it wasn't right!!! Then I brought in a different car to get the tires balanced. I paid for an alignment and balance. When they rotated the tires - they were out of balance and so I paid for another balance. The tires are still out of balance and they refuse to balance them - saying I needed to replace tires with 16K miles. What a SCAM!!!!!!! STAY AWAY - there are better dealers elsewhere!!!
STAY AWAY!
STAY AWAY!!! I had a bad experience buying a car here. It took 6 trips to sign and resign the paperwork and still it wasn't right!!! Then I brought in a different car to get the tires balanced. I paid for an alignment and balance. When they rotated the tires - they were out of balance and so I paid for another balance. The tires are still out of balance and they refuse to balance them - saying I needed to replace tires with 16K miles. What a SCAM!!!!!!! STAY AWAY - there are better dealers elsewhere!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are deeply concerned about the multiple issues you've experienced, both during your car purchase and subsequent service visit. We sincerely apologize for the inconvenience and frustration you've endured. The repeated paperwork issues during your car purchase are unacceptable, and we acknowledge the significant time and effort this must have cost you. We are committed to streamlining our processes to prevent such occurrences in the future. Regarding your service experience, we take your concerns about the tire balancing and alignment very seriously. Our goal is to provide honest, high-quality service, and we regret that you feel our recommendations were not in your best interest. We would like the opportunity to address these issues directly and find a resolution that restores your faith in our dealership. Please contact Abdullahi Babalola at Ababalola@vanhyundai.com to discuss your experiences in detail. Mr. Babalola will personally review your case and work towards a satisfactory resolution. We value your feedback as it helps us improve our services. Thank you for bringing these matters to our attention.
Excelente experiencia en el dealership de Van Hyundai
Excelente experiencia en el dealership de Van Hyundai todo el personal que trabajo ahi esta super bien capacitado para a tender todos tus preguntas recomiendo 100% Van Hyundai pregunten por Mauricio Muchísimas gracias
Excelente experiencia en el dealership de Van Hyundai
Excelente experiencia en el dealership de Van Hyundai todo el personal que trabajo ahi esta super bien capacitado para a tender todos tus preguntas recomiendo 100% Van Hyundai pregunten por Mauricio Muchísimas gracias
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
¡Gracias por tu fantástica reseña! Estamos encantados de saber que tuviste una excelente experiencia y que nuestro personal pudo asistirte de manera efectiva. Es genial saber que Mauricio se destacó en brindarte el apoyo que necesitabas. Tu recomendación significa mucho para nosotros, y estamos comprometidos a mantener el alto nivel de servicio que nuestros clientes merecen. ¡Gracias por elegir Van Hyundai, y esperamos poder atenderte nuevamente en el futuro!
Very professional, knowledgeable and great customer
Very professional, knowledgeable and great customer service , this is my third time I purchased a car from them.
Very professional, knowledgeable and great customer
Very professional, knowledgeable and great customer service , this is my third time I purchased a car from them.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued trust and for sharing your experience! We are thrilled to hear that your third purchase with us went smoothly and that our team provided the professional, knowledgeable, and friendly service we strive for. It's always a pleasure to have returning customers, and we look forward to assisting you again in the future! Thank you for choosing us once again.
Great car buying experience.
Great car buying experience. Quick and easy. Staff is very knowledgeable about the vehicles and we're not pushy about the sale.
Great car buying experience.
Great car buying experience. Quick and easy. Staff is very knowledgeable about the vehicles and we're not pushy about the sale.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience! We're thrilled to hear that your car buying process was quick and easy, and that our staff was knowledgeable and respectful throughout. We aim to provide a stress-free experience, and it's great to know we met your expectations. If you need anything else, don't hesitate to reach out!
We really appreciate all the employees out there.
We really appreciate all the employees out there.Thank you so much for your warm welcome.
We really appreciate all the employees out there.
We really appreciate all the employees out there.Thank you so much for your warm welcome.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We’re thrilled to hear that you felt warmly welcomed by our team. Providing a friendly and inviting atmosphere is important to us, and we truly appreciate your appreciation. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to seeing you again!
I had given up on buying a car until Chris from Van
I had given up on buying a car until Chris from Van Hyundai reached out to me and made it happen….THANK YOU CHRIS AND VAN HYUNDAI for my new car!!
I had given up on buying a car until Chris from Van
I had given up on buying a car until Chris from Van Hyundai reached out to me and made it happen….THANK YOU CHRIS AND VAN HYUNDAI for my new car!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We’re thrilled to hear that Chris was able to help you find the perfect car and turn your experience around. Enjoy your new vehicle, and please don't hesitate to reach out if you need anything in the future. Congratulations!
I had a great experience with Lyjah.
I had a great experience with Lyjah. He has a great attitude and kept me updated on progress.
I had a great experience with Lyjah.
I had a great experience with Lyjah. He has a great attitude and kept me updated on progress.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're thrilled to hear you had a great experience with Lyjah. Keeping our customers informed and maintaining a positive attitude is what we strive for. If you need anything else, don't hesitate to reach out. We look forward to serving you again!
I drove 3 hrs to do business with this dealership.
I drove 3 hrs to do business with this dealership. I will do it again when the time comes for trading in! They did me right when the ones in Shreveport wouldn't deal with me on what I needed, what I could afford and what I wanted.
I drove 3 hrs to do business with this dealership.
I drove 3 hrs to do business with this dealership. I will do it again when the time comes for trading in! They did me right when the ones in Shreveport wouldn't deal with me on what I needed, what I could afford and what I wanted.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience! We’re thrilled to hear that it was worth the drive and that we could meet your needs when others couldn’t. Your satisfaction means a lot to us, and we look forward to assisting you again when it's time for your next trade-in! Safe travels, and see you soon!
The installations are great.
The installations are great. I like the way the people who work there is always looking to help the customer
The installations are great.
The installations are great. I like the way the people who work there is always looking to help the customer
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're thrilled to hear that you’re pleased with the installations and that our team consistently strives to help our customers. Providing excellent service is our top priority, and it's great to know we’re making a positive impact. We appreciate your support and look forward to serving you again in the future!