Reviews
Write a reviewThe staff was very friendly and knowledgeable.
The staff was very friendly and knowledgeable. Love the lifetime powertrain warranty. It helps to know there is some warranty should something happen. Great experience! I will continue to do business with Auto Group
The staff was very friendly and knowledgeable.
The staff was very friendly and knowledgeable. Love the lifetime powertrain warranty. It helps to know there is some warranty should something happen. Great experience! I will continue to do business with Auto Group
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you AutoGroup Staff for an exceptional experience.
Thank you AutoGroup Staff for an exceptional experience. We are very happy with our purchase and will be recommending you in the future!
Thank you AutoGroup Staff for an exceptional experience.
Thank you AutoGroup Staff for an exceptional experience. We are very happy with our purchase and will be recommending you in the future!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful to work with excellent customer service truly
Wonderful to work with excellent customer service truly care about their customers. Will be back for next vehicle. Best dealership in central Michigan
Wonderful to work with excellent customer service truly
Wonderful to work with excellent customer service truly care about their customers. Will be back for next vehicle. Best dealership in central Michigan
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Warranty at Auto Group LLC is a scam!!!
Warranty is a scam.. Very deceiving, telling the buyer 3 years coverage, but no mention of only 3,600 miles for $4,000. I was tricked when they sent me a flyer indicating I won a gift, possibly a new vehicle. I received no gift. Beware!
Warranty at Auto Group LLC is a scam!!!
Warranty is a scam.. Very deceiving, telling the buyer 3 years coverage, but no mention of only 3,600 miles for $4,000. I was tricked when they sent me a flyer indicating I won a gift, possibly a new vehicle. I received no gift. Beware!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Worst place to buy a car
Sold me a Jeep with a subframe that was so rusty you could put your finger through it. When I brought it back they told me there was nothing they could do about it.
Worst place to buy a car
Sold me a Jeep with a subframe that was so rusty you could put your finger through it. When I brought it back they told me there was nothing they could do about it.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Bought a new vehicle
Would highly recommend this dealership if your in the market for a new vehicle. We traded in our older car and bought a new one. The car buying process was flawless. My husband was able to do most of the paperwork and such via email. We worked with Mike Helmer and he explained everything in great details mad was awesome to work with. I would suggest him and this deslship to anyone looking for buy.
Bought a new vehicle
Would highly recommend this dealership if your in the market for a new vehicle. We traded in our older car and bought a new one. The car buying process was flawless. My husband was able to do most of the paperwork and such via email. We worked with Mike Helmer and he explained everything in great details mad was awesome to work with. I would suggest him and this deslship to anyone looking for buy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
DOES NOT KEEP THEIR WORD ON REPAIRS
HAVE PROBLEM BRING IT BACK ! (reasonable time] WE DID, THEY DID NOT CARE. DON'T BUY
DOES NOT KEEP THEIR WORD ON REPAIRS
HAVE PROBLEM BRING IT BACK ! (reasonable time] WE DID, THEY DID NOT CARE. DON'T BUY
- Customer service 2.0
- Buying process 2.0
- Quality of repair 2.0
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
The salesmen at Auto Group were very friendly and the owner was very accomodating with my needs and what I was looking for.
Great experience
The salesmen at Auto Group were very friendly and the owner was very accomodating with my needs and what I was looking for.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lots of Laughs
My husband and I just bought our first vehicle as a married couple. This is a big decision to make, but Jay and the gang at Auto Group made the process easy and enjoyable. We received more for our trade in than expected, and while we waited for the paperwork to go through we had an enjoyable time joking around with everyone. They were not pushy, but seemed to be very knowledgeable and willing to work with us on what we could afford. Definitely worth going to see these guys the next time you're looking for a vehicle!
Lots of Laughs
My husband and I just bought our first vehicle as a married couple. This is a big decision to make, but Jay and the gang at Auto Group made the process easy and enjoyable. We received more for our trade in than expected, and while we waited for the paperwork to go through we had an enjoyable time joking around with everyone. They were not pushy, but seemed to be very knowledgeable and willing to work with us on what we could afford. Definitely worth going to see these guys the next time you're looking for a vehicle!
- Customer service 4.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
RETURN CUSTOMER
I have purchased 5 vehicles from this dealer in the last few years. They treated me great and with friendly service. I have recommended this dealer many times to friends and family for quality used vehicles.
RETURN CUSTOMER
I have purchased 5 vehicles from this dealer in the last few years. They treated me great and with friendly service. I have recommended this dealer many times to friends and family for quality used vehicles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase