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Peppers Chrysler Dodge Jeep RAM

(818 reviews)
Sales hours: 8:00am to 5:00pm
Service hours: 8:30am to 2:30pm
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Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–5:00pm 8:30am–2:30pm
Sunday Closed Closed

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Reviews

(818 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Quick and easy appointment, with friendly staff.

Quick and easy appointment, with friendly staff.

Quick and easy appointment, with friendly staff.

Quick and easy appointment, with friendly staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful review, Kimberly! We're thrilled to hear that you had a quick and easy appointment and found our staff friendly. At Peppers Chrysler Dodge Jeep Ram, our team strives to provide a positive experience for our customers. We look forward to seeing you again soon! Sincerely, The Team at Peppers Chrysler Dodge Jeep Ram

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I liked the timeliness of completing the issue with my

I liked the timeliness of completing the issue with my truck. I also liked that they stood by the warranty that Ram has for a recall issue with the Cummins diesel.

I liked the timeliness of completing the issue with my

I liked the timeliness of completing the issue with my truck. I also liked that they stood by the warranty that Ram has for a recall issue with the Cummins diesel.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Chad! We appreciate your positive feedback about the timely service for your truck and our commitment to honoring Ram's warranty. It's great to hear that we were able to assist you with the recall issue on your Cummins diesel. We look forward to seeing you again at Peppers Chrysler Dodge Jeep Ram! Sincerely, The Team at Peppers Chrysler Dodge Jeep Ram

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The place is clean and pleasant, and all the people there

The place is clean and pleasant, and all the people there are pleasant as well. I feel confident my car is in good hands.

The place is clean and pleasant, and all the people there

The place is clean and pleasant, and all the people there are pleasant as well. I feel confident my car is in good hands.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Barbara! We truly appreciate your positive feedback about Peppers Chrysler Dodge Jeep Ram. It’s great to hear that you found our place clean and our team pleasant. Your confidence in our service means a lot to us. We look forward to seeing you again soon! Sincerely, The Team at Peppers Chrysler Dodge Jeep Ram

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well i called 4 dealerships Shane my salesman has already

well i called 4 dealerships Shane my salesman has already sold me two veh i found what i liked at Mayfield ky they never answered phone i called Shane on his day off he transferred and i bought on the spot

well i called 4 dealerships Shane my salesman has already

well i called 4 dealerships Shane my salesman has already sold me two veh i found what i liked at Mayfield ky they never answered phone i called Shane on his day off he transferred and i bought on the spot

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Terry, for sharing your experience! We're thrilled to hear that Shane was able to assist you even on his day off and that you found the vehicle you liked. At Peppers Chrysler Dodge Jeep Ram, we strive to provide exceptional service, and it's wonderful to know that Shane delivered that for you. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, The Team at Peppers Chrysler Dodge Jeep Ram

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Sales staff were knowledgeable about the products, we

Sales staff were knowledgeable about the products, we found the vehicle that we really wanted. We had a minor glitch, but our sales man Shane said that they would make it right. As of this survey, we are in that process. I have no doubt that it will be. They say what they can do and ,do what they say. That's a high standard in auto sales. Thank you Shane. We are happy with our New Truck.

Sales staff were knowledgeable about the products, we

Sales staff were knowledgeable about the products, we found the vehicle that we really wanted. We had a minor glitch, but our sales man Shane said that they would make it right. As of this survey, we are in that process. I have no doubt that it will be. They say what they can do and ,do what they say. That's a high standard in auto sales. Thank you Shane. We are happy with our New Truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review, Gene! We’re thrilled to hear that you found the perfect truck and that Shane provided the knowledgeable support you deserve. At Peppers Chrysler Dodge Jeep Ram, we strive to uphold high standards and appreciate your trust in us to address any concerns. Enjoy your new ride, and we look forward to assisting you again in the future! Sincerely, The Team at Peppers Chrysler Dodge Jeep Ram

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After the tire rotation the mechanic told my wife about

After the tire rotation the mechanic told my wife about the expanding lug bolts. I appreciate the info and have ordered a aftermarket set of twenty one-piece log bolts that I will install.

After the tire rotation the mechanic told my wife about

After the tire rotation the mechanic told my wife about the expanding lug bolts. I appreciate the info and have ordered a aftermarket set of twenty one-piece log bolts that I will install.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your review, Maurice! We’re glad to hear that our mechanic provided your wife with valuable information regarding the expanding lug bolts. At Peppers Chrysler Dodge Jeep Ram, we prioritize ensuring our customers are well-informed. If you have any further questions or need assistance, don’t hesitate to reach out. We appreciate your trust in us, and we look forward to seeing you again! Sincerely, The Team at Peppers Chrysler Dodge Jeep Ram

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Services are easy to schedule.

Services are easy to schedule. Appointments are on time no waiting. Services are fast. I bought my Jeep here I was very impressed with the salesman. He didn't rush me to make a decision & went above & beyond. I love my Jeep.

Services are easy to schedule.

Services are easy to schedule. Appointments are on time no waiting. Services are fast. I bought my Jeep here I was very impressed with the salesman. He didn't rush me to make a decision & went above & beyond. I love my Jeep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Sherry! We truly appreciate your kind words about your experience at Peppers Chrysler Dodge Jeep Ram. We're thrilled to hear that scheduling services was easy and that our team made a lasting impression on you during your Jeep purchase. Enjoy your new Jeep, and we look forward to seeing you again soon! Sincerely, The Team at Peppers Chrysler Dodge Jeep Ram

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Jason at Pepper’s in Paris, Tennessee showed me where,

Jason at Pepper’s in Paris, Tennessee showed me where, how, & other charging an electric vehicle info. He went out of his way to help me & I want to recognize him. My car is charging at home, right now. I think I got it, thanks to you. 5/06/2025

Jason at Pepper’s in Paris, Tennessee showed me where,

Jason at Pepper’s in Paris, Tennessee showed me where, how, & other charging an electric vehicle info. He went out of his way to help me & I want to recognize him. My car is charging at home, right now. I think I got it, thanks to you. 5/06/2025

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful feedback, Becky! We're thrilled to hear that Jason at Peppers Chrysler Dodge Jeep Ram in Paris went above and beyond to assist you with charging your electric vehicle. It's great to know that you're already charging at home. We appreciate you recognizing his efforts and hope to see you again soon! Sincerely, The Team at Peppers Chrysler Dodge Jeep Ram

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Shane was very helpful during this whole process.

Shane was very helpful during this whole process. Answered our questions and listened to our concerns. Helped fit us with the right vehicle according to our needs and wants

Shane was very helpful during this whole process.

Shane was very helpful during this whole process. Answered our questions and listened to our concerns. Helped fit us with the right vehicle according to our needs and wants

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Phyllis, for your wonderful review! We're thrilled to hear that Shane was able to assist you effectively and help you find the right vehicle to meet your needs and wants. At Peppers Chrysler Dodge Jeep Ram, we strive to provide excellent service, and your feedback is greatly appreciated. We look forward to seeing you again soon! Sincerely, The Team at Peppers Chrysler Dodge Jeep Ram

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Friendly greeting, quick service, comfortable waiting

Friendly greeting, quick service, comfortable waiting area with good Wi-Fi, and efficient service.

Friendly greeting, quick service, comfortable waiting

Friendly greeting, quick service, comfortable waiting area with good Wi-Fi, and efficient service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful review, David! We're thrilled to hear that you had a great experience at Peppers Chrysler Dodge Jeep Ram. We prioritize comfort and efficiency for all our customers, and it's fantastic to know you enjoyed our waiting area and quick service. We look forward to welcoming you back next time! Sincerely, The Team at Peppers Chrysler Dodge Jeep Ram

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