Texas Auto South

My salesman was Tim Boone and he helped make my car buying experience a very good one. He respected my requests of not being pushy and was always available when we had questions or any other needs. He was knowledgeable about cars we were interested in but again was not too overbearing.

Saw Amaury Madera-Lopez, turns out it was his first day. He didn't disappoint at all. He was polite, knowledgeable and it was a stress-free experience and environment for my son while he was there buying his first car. I would recommend going there and asking for him. Great Young man!!!!!

They took advantage of me. I was in dire straits without a car or way to transport my autistic daughter and her brand new wheelchair. They kept me after hours. I was crying while signing the paperwork with Coop saying I can't afford this. Why can't I get the Kia instead? He said the Kia was too far away and advised me to return the car in a couple months and gain equity. I didn't know any better and made the mistake of trusting this heinous man. John Prenatt was my salesman. I admitted how upset and scared I was. He said I could trust him. I've never been so disgusted with a business in my entire life, unless he was saying I could trust him to put me $10k upside down in a 72 month lease for a vehcicle that might last two years. Someone needs to sue this place and shut it down.

Liam Mc Mahon is my seller. perfect job Liam!!!! Thank you for everything. I bay 2020 F250 super duty. Liam recommended me this car. All my family is happy.

BUYERS BE WARE!!This is the worst experience ever! Do not deal with this dealership. This is supposed to be an online shopping dealer and they are truly a typical lie to get you in the door used car lot!! I live in San Antonio and I did the trade appraisal online and Patrick Anderson communicated with me and I asked him to be transparent and not play any games with me being that I am not a local and had to travel 3.5 hours to be in person. Patrick told me I need to come in person so they can see my trade in. I asked what about the online appraisal and he said I should get close to what the online appraisal was. We set up an appointment for me to come in person, As I was on my way about an hour in route, Patrick called me and asked could I go to Car Max and get an appraisal because they are affiliated with CarMax and would honor my bid and I told him no because I'm already in route and did not have enough time to veer off and do that also. When I get there Patrick is magically busy with 3 customers knowing we had an appointment and sets me up to work with someone else. Everything that Patrick told me was a lie to get me in the door. The lady he paired me with told me they appraised my vehicle for 20k. I was very upset and asked to speak to a manager. Christian Karamitsos, whom is A very incompetent source for authority, disrespectful, very unprofessional (possibly racist because of the immediate attitude he presented as soon as we met) I was speaking calmly about the information that Patrick mislead me with and Christian began to interrupt me while I was explaining my grievance and when I showed him the screenshot of the Texas Auto value for my trade in, this idiot blatantly told me "I see what you're trying to do but it's not going to work here you can leave!" Unbelievable! All I was trying to do was purchase a car with a smooth, hassle free, transparent process. This company is falsely advertising OUR BEST OFFER on your vehicle trade in. When I input my vehicle information on clean value it gave me a value of $27,100. On average condition, 24,625. I screenshotted this info, not knowing until today that I was sent a separate email showing a value range of $19,700-24,625!! The manager Christian was so incompetent and racist that he could not even convey to me in a professional, respectful manner that I was sent a separate email with a range. Instead he accused me of trying to do what this dealership had done to me was lie! Christian could not even justify why he low balled my trade in from the online value. PATHETIC!!

I had a great experience, Audrey was a pleasure to work with. It was worth the drive.

My experience at this dealership was so awful that I was able to take them to court, but after attny fees, I still couldn’t recoup what I lost. Now I’m considering bankruptcy. If there was a way to erase a blemish of a company like this from the face of the earth, this is the first location I’d consider. I’d paid off a car for the first time. I had been shopping around for a month. My daughter suddenly became disabled, requiring a wheelchair that wouldn’t fit in my car. We were frequent visitors at TX Childrens ER. Not being able to transport her in an emergency had me unglued. And this company ran with that. They convinced me to take a loan out 2x what I said I was comfortable with at 16% APR with a monthly payment 1.5x higher than I could afford. They kept me there all day and night. No food. Only water. At close suddenly we had to rush to get the deal done. I didn’t see numbers until I was already signing. “Trust me!” he kept saying. “You can bring it back in a couple months if you don’t like it.” It was just a bunch of lies. Worse, they never followed through with even one warranty or maintenance promise. They literally stopped taking my calls. When I went in, they’d say “be right back,” yet 45 mins later I’m still waiting. And you can’t track them down. My salesman was fired before I even comprehended how horribly I was treated. If you still feel compelled to shop here, be careful. Get audio recordings of every convo, no matter how menial. Be clear and demand what you want and deserve. Yknow, make them cut you a fair and legally sound deal. And be prepared for a 2500 low Jack device to foot the bill on.

If not giving a star was possible I would give a Zero. The will give you a faulty vehicle with preexisting issues, tells you there's nothing wrong/ its been fully serviced and it runs fine. Then take your money. Once the car messes up on you, within your warranty time, they give you the run around and say they'll have someone call you. No one calls you. They'll keep this up until your warranty runs out and then say there's nothing they can do and that's it negligence on your end if anything is wrong with your car. No one wants to let you speak to a hirer up and everyone is a manager. RUN RUN RUN or come with your own mechanic!!! Also don't even think about getting upset, they will say this call is being recorded as if the automated system didn't tell you that when you called in. I recorded all conversations too! xoxo :-)

My second review for Texas Auto... I recently went to Tx Auto to have an oil change on my 2016 F150 XLT pick up. While I waited I 'wandered' the lot and happened to see a beautiful 2017 Lariot F150. I spoke with my favorie Serv. Tech; Bell asking her to recommend a salesman. I met with Nick Hydorn...'cut to the chase": I TRADED/BOUGHT the Lariot! The experience was excellent! Nick was informed, thoughtful and a 'no-pressure' guy that helped me negotiate a very fair deal with mgmt. In fact every aspect of buying the Lariot was pleasant including him taking several phone calls from me to answer every question I had prior to and after buying the truck. BTW, the truck was in immaculate condition, it looks, drives and even smells NEW! I would and will recommend to everyone to go to Texas Auto for a vehicle, they are a top-shelf-run company from Sales to Service. Nick in Sales along with Bell and Bob (her manager) in Service are "my guys" for everything pertaining to buying and servicing my vehicles!

Bad place to buy a car. Price online was around 26,500. After a test drive, we sat down and started the buying process. I was slapped with a $5,000 fee from the get go. I asked the salesman about the fee, he said it was for tint, gps, ceramic coating. This car was a top of the line Lexus with 60,000 miles, and I'm sure it came with all of those already! This was a lie to take your money. Glad I walked away from this place. Buy from a legit dealer instead!