Easterns Automotive Group of Sterling- Curbside and Home Delivery Available

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4.8
(857 reviews)
Visit Easterns Automotive Group of Sterling- Curbside and Home Delivery Available
Sales hours: 11:00am to 5:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
(703) 763-0245 (703) 763-0245

Inventory

See all 313 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2012.
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit Easterns became one of the DMV's premier Car Dealerships. Eastern has sold over 140000 used vehicles totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling VA and the company currently operates seven locations around DC Maryland and Virginia. Search our vast inventory of over 1000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1000 Mile Warranty.
Where Your Job is Your Credit

Meet our employees

View all 7 employees View less employees

Reviews

4.8
(857 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Sterling- Curbside and Home Delivery Available from DealerRater.

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5.0

Can't give Deon enough stars went above and beyond to

Can't give Deon enough stars went above and beyond to help my wife and I, great customer service. He even came in late on his day off to help. He has a customer for life!

Dealer response

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

5.0

Easterns Automotive Group is the best dealership in the

Easterns Automotive Group is the best dealership in the area.. Darius got me out the way in a timely manner he was also very professional. I give Darius 5 stars..

Dealer response

Great news! Your feedback as a customer is very important to us as we continue to improve and expand our company. Thank you!

3.0

Didn't get a chance to come in to meet the sales person;

Didn't get a chance to come in to meet the sales person; however he was very help in trying to get me what I was seeking.

Dealer response

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

5.0

Anthony Jones helped us out with no hassles!

Anthony Jones helped us out with no hassles! Would recommend to anyone looking for a new car!

Dealer response

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

5.0

The staff were patient and answered my many questions.

The staff were patient and answered my many questions. Easy going, pressure-less. They sorted out a problem with the new car immediately.

Dealer response

Congratulations on your purchase! Your opinion is greatly appreciated. It was a pleasure to assist!

1.0

I’m very frustrated.

I’m very frustrated. I received an online quote for my car at $10,825. I didn't respond, but they texted me this week saying "My name is XXXX from Easterns Automotive Group, I understand that you are looking to trade in your current vehicle. There was an offer sent to you however we could improve this upon final inspection of the car. Are you able to come in today?" I was not able to come that day, but we scheduled time for Saturday at 10am. I showed up promptly, was told it would be 20 minutes. After about 40 minutes I was offered $4500. What a waste of time and insult to me. I've never been a customer & never will be now. What a terrible experience & waste of time!

Dealer response

We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

5.0

Dealership has a great selection of quality vehicles ,

Dealership has a great selection of quality vehicles , bought vehicle from out of state it was seamless.

Dealer response

We value your feedback! We are delighted that you reached out to share your Easterns experience.

5.0

Eastern haf a great selection of all types of vehicles,

Eastern haf a great selection of all types of vehicles, worked diligently with me to secure financing and were very responsive to questions, emails or texts. Thanks Darius and Craig!!! Live the Caddie!!!

Dealer response

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

5.0

Went in to get some questions answered and Gabby did an

Went in to get some questions answered and Gabby did an amazing job at making me feel comfortable as i will be buying my first car as soon as i have all of my things straighten out. I will definitely come back and buy from Gabby!

Dealer response

Wonderful! Please let us know if you need anything, we will be happy to help. Enjoy your new ride!

5.0

Darrius was great.

Darrius was great. Very professional and he helped me pick out a great car. I would recommend Darrius to all my friends!!!!

Dealer response

We value your feedback! We are delighted that you reached out to share your Easterns experience.

See all 857 reviews