Easterns Automotive Group of Sterling / Direct Car Buying -Curbside pickup and home delivery available with online purchase at easterns.com

4.8 out of 5 4.8
Rectangle 48
Sales 10:00 AM - 8:00 PM
Service Closed

Easterns Automotive Group of Sterling / Direct Car Buying -Curbside pickup and home delivery available with online purchase at easterns.com Hours

Sales

Monday

10:00 AM - 8:00 PM

Tuesday

10:00 AM - 8:00 PM

Wednesday

10:00 AM - 8:00 PM

Thursday

10:00 AM - 8:00 PM

Friday

10:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

Closed

Tuesday

Closed

Wednesday

Closed

Thursday

Closed

Friday

Closed

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2012

Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Y

...

our Credit, Easterns became one of the DMV's premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.

"Where Your Job is Your Credit"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
615 lifetime reviews. Includes reviews of Easterns Automotive Group of Sterling / Direct Car Buying -Curbside pickup and home delivery available with online purchase at easterns.com from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 7, 2020

    Amazing Experience! My sales consultant Craig went above and beyond to answer all of my questions and make sure I understood every step of the process.... As a first time buyer I felt informed, comfortable, and confident in my purchase. I recommend Eastern's over other dealerships because the process was completely transparent, the staff was friendly, and the service was very professional and efficient!

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    Easterns Automotive Group of Sterling

    Good news! We're so glad that Craig was able to provide you with top-notch service during your very first car buying experience. We are truly happy fo...r you, Regina!

  • 1.0 out of 5
    October 23, 2020

    Words fail me in describing the incompetence of those who respond to email enquiries about specific cars. Ask anything you want and their answer is we... can get you financing. My question was on this occasion when will photos of the car be available? Then I complained using their “Contact Us” button and some manager said I am using the wrong “Contact Us” button. Like there could really be a wrong “Contact Us” button.

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    Shopped for a used car
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    Dealer Response

    Hello Joe, We want to apologize for the miscommunication. Easterns has always been a company that works tirelessly to help our customers. Please keep... in mind that we have been in business for over 30 years and take our customer service very seriously. We even have an A rating with the BBB. Please contact our Customer Care Team as they would be more than happy to assist you in moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

  • February 8, 2014

    Found a listing on cars.com, contacted the dealer, confirming vehicle was available and purchased next day. Entire process was so smooth I wanted to buy... another car. Nicely done guys!!!

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    Does recommend this dealer
    Shopped for a used car
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    Dealer Response

    NaviRocks - Thank you for your business! We're glad our team could make it easy for you!

  • 5.0 out of 5
    October 12, 2020

    Wonderful Sales Service. Sahand and his team went above and beyond to ensure we received the best service possible so much that we purchased 2 vehicles.... They bent over backwards for us and for that, we are grateful.

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    Easterns Automotive Group of Sterling

    It was truly our pleasure! We'll always go above and beyond to provide our customers with the best possible service. Sahand and our team will be glad ...to read your review. Come again!

  • 5.0 out of 5
    September 18, 2020

    Ali Sajjad and Jeffrey Excellent Customer Service. Tienen patience y se puede confiar en ellos,solucionan el problema de inmediato.Lo recomiendo 100 %.... Great job!!!

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    Easterns Automotive Group of Sterling

    Gracias!

  • 5.0 out of 5
    August 30, 2020

    We left Easterns knowing we had purchased a solid car at a fair price. Sahand is professional and trustworthy. The whole team is that way.

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    Easterns Automotive Group of Sterling

    Awesome! This is so great to hear. We look forward to letting Sahand know just how happy you are with your purchase.

  • 5.0 out of 5
    August 29, 2020

    Amazing service! Sahand and Amir did the impossible by getting me approved when no one e else would and in a really nice car too. Thank you so much for... all your effort and time.

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    Easterns Automotive Group of Sterling

    Thank you very much for your feedback. We really appreciate you telling us how your experience was with both Amir and Sahand. We will definitely conti...nue working hard to make our customers proud.

  • 5.0 out of 5
    August 26, 2020

    Sahand was great. Helpful, courtesy, and professional. Thanks for everything. If I'm in the market again I will definitely reach out to Easterns and Sahand.... Thanks again

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    Easterns Automotive Group of Sterling

    Hi David, We're so glad that Sahand was able to provide you with the wonderful car buying experience that you deserve! Please come back soon to visit... us again!

  • 5.0 out of 5
    August 24, 2020

    Very helpful! Worked with Ali with an online order and never saw the car or met Ali, Had it delivered to us within a week. Ali was super responsive and... helpful. Overnighted the paperwork and sent it back. Super Easy profess.

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    Easterns Automotive Group of Sterling

    It doesn't get any better than a smooth and easy car buying experience. We'll be sure to let Ali know that you had nothing but good things to say rega...rding his customer service.

  • 5.0 out of 5
    August 22, 2020

    I personally want to thank my salesman, Sahand, for being knowledgeable and professional during the whole buying process. He effectively communicates... and strives to make his clients satisfied with their desired vehicle. I will definitely recommend the sterling location to my friends and family. Thank you, Sahand!!

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    Easterns Automotive Group of Sterling

    Hello Leah, Thanks for checking in with us. It is so great to hear that Sahand could provide you with the excellent service that you deserve. Please ...be sure do come back and definitely bring your family and friends!

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