Easterns Automotive Group of Sterling / Direct Car Buying -Curbside pickup and home delivery available with online purchase at easterns.com
Easterns Automotive Group of Sterling / Direct Car Buying -Curbside pickup and home delivery available with online purchase at easterns.com Hours
Inventory
About Our Dealership
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Y
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our Credit, Easterns became one of the DMV's premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
"Where Your Job is Your Credit"
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Service
RepairPal Certification
- Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
- Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
- Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
- Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.
Reviews
Read reviews that mention:
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November 7, 2020
Amazing Experience! My sales consultant Craig went above and beyond to answer all of my questions and make sure I understood every step of the process.... As a first time buyer I felt informed, comfortable, and confident in my purchase. I recommend Eastern's over other dealerships because the process was completely transparent, the staff was friendly, and the service was very professional and efficient!
Does recommend this dealer0 people out of 0 found this review helpful. Did you?Easterns Automotive Group of SterlingGood news! We're so glad that Craig was able to provide you with top-notch service during your very first car buying experience. We are truly happy fo...r you, Regina!
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October 23, 2020
Words fail me in describing the incompetence of those who respond to email enquiries about specific cars. Ask anything you want and their answer is we... can get you financing. My question was on this occasion when will photos of the car be available? Then I complained using their “Contact Us” button and some manager said I am using the wrong “Contact Us” button. Like there could really be a wrong “Contact Us” button.
Does not recommend this dealerShopped for a used carDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseHello Joe, We want to apologize for the miscommunication. Easterns has always been a company that works tirelessly to help our customers. Please keep... in mind that we have been in business for over 30 years and take our customer service very seriously. We even have an A rating with the BBB. Please contact our Customer Care Team as they would be more than happy to assist you in moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004
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Found a listing on cars.com, contacted the dealer, confirming vehicle was available and purchased next day. Entire process was so smooth I wanted to buy... another car. Nicely done guys!!!
Does recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseNaviRocks - Thank you for your business! We're glad our team could make it easy for you!
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October 12, 2020
Wonderful Sales Service. Sahand and his team went above and beyond to ensure we received the best service possible so much that we purchased 2 vehicles.... They bent over backwards for us and for that, we are grateful.
Does recommend this dealer0 people out of 0 found this review helpful. Did you?Easterns Automotive Group of SterlingIt was truly our pleasure! We'll always go above and beyond to provide our customers with the best possible service. Sahand and our team will be glad ...to read your review. Come again!
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September 18, 2020
Ali Sajjad and Jeffrey Excellent Customer Service. Tienen patience y se puede confiar en ellos,solucionan el problema de inmediato.Lo recomiendo 100 %.... Great job!!!
Does recommend this dealer0 people out of 0 found this review helpful. Did you?Easterns Automotive Group of SterlingGracias!
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August 30, 2020
We left Easterns knowing we had purchased a solid car at a fair price. Sahand is professional and trustworthy. The whole team is that way.
Does recommend this dealer0 people out of 0 found this review helpful. Did you?Easterns Automotive Group of SterlingAwesome! This is so great to hear. We look forward to letting Sahand know just how happy you are with your purchase.
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August 29, 2020
Amazing service! Sahand and Amir did the impossible by getting me approved when no one e else would and in a really nice car too. Thank you so much for... all your effort and time.
Does recommend this dealer1 people out of 1 found this review helpful. Did you?Easterns Automotive Group of SterlingThank you very much for your feedback. We really appreciate you telling us how your experience was with both Amir and Sahand. We will definitely conti...nue working hard to make our customers proud.
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August 26, 2020
Sahand was great. Helpful, courtesy, and professional. Thanks for everything. If I'm in the market again I will definitely reach out to Easterns and Sahand.... Thanks again
Does recommend this dealer0 people out of 0 found this review helpful. Did you?Easterns Automotive Group of SterlingHi David, We're so glad that Sahand was able to provide you with the wonderful car buying experience that you deserve! Please come back soon to visit... us again!
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August 24, 2020
Very helpful! Worked with Ali with an online order and never saw the car or met Ali, Had it delivered to us within a week. Ali was super responsive and... helpful. Overnighted the paperwork and sent it back. Super Easy profess.
Does recommend this dealer0 people out of 0 found this review helpful. Did you?Easterns Automotive Group of SterlingIt doesn't get any better than a smooth and easy car buying experience. We'll be sure to let Ali know that you had nothing but good things to say rega...rding his customer service.
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August 22, 2020
I personally want to thank my salesman, Sahand, for being knowledgeable and professional during the whole buying process. He effectively communicates... and strives to make his clients satisfied with their desired vehicle. I will definitely recommend the sterling location to my friends and family. Thank you, Sahand!!
Does recommend this dealer0 people out of 0 found this review helpful. Did you?Easterns Automotive Group of SterlingHello Leah, Thanks for checking in with us. It is so great to hear that Sahand could provide you with the excellent service that you deserve. Please ...be sure do come back and definitely bring your family and friends!