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Easterns Automotive Group of Sterling- C

(1,183 reviews)
Visit Easterns Automotive Group of Sterling- C
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2025 state dealer award
View 10 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award

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(703) 763-0245 (703) 763-0245

Inventory

See all 345 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2012.
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit Easterns became one of the DMV's premier Car Dealerships. Eastern has sold over 140000 used vehicles totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling VA and the company currently operates seven locations around DC Maryland and Virginia. Search our vast inventory of over 1000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1000 Mile Warranty.
Where Your Job is Your Credit

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Reviews

(1,183 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Sterling- C from DealerRater.

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My experience at Easterns Sterling today was the best.

My experience at Easterns Sterling today was the best. Sergio helped me through all the process, he is the best. Look for him if you go to Easterns Sterling

My experience at Easterns Sterling today was the best.

My experience at Easterns Sterling today was the best. Sergio helped me through all the process, he is the best. Look for him if you go to Easterns Sterling

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

This is awesome! Thanks for letting us know that your car-buying experience was smooth and painless. Thank you for choosing Easterns!

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I am gonna start my Car financing but without specifying

I am gonna start my Car financing but without specifying the credit check. They pulled it. Even I asked it would not affect like soft I wanted.

I am gonna start my Car financing but without specifying

I am gonna start my Car financing but without specifying the credit check. They pulled it. Even I asked it would not affect like soft I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We want to apologize for anything that may have caused you to feel this way. We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

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Excellent service, will come back in the future.

Excellent service, will come back in the future. Sergio did an awesome job in getting me a new car!

Excellent service, will come back in the future.

Excellent service, will come back in the future. Sergio did an awesome job in getting me a new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave such a kind review! We truly appreciate your business and are thrilled to hear that you had a great experience with us.

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For my first DC car dealership, emoloyees were very

For my first DC car dealership, emoloyees were very helpful from the moment we called. Educational, helpful and friendly did their best to help us throughout the car purchasing process!

For my first DC car dealership, emoloyees were very

For my first DC car dealership, emoloyees were very helpful from the moment we called. Educational, helpful and friendly did their best to help us throughout the car purchasing process!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to meet your expectations and provide you with a positive experience. Thank you for choosing us and we hope to see you again soon.

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Came in today I knew I had bad credit elie pulled a

Came in today I knew I had bad credit elie pulled a miracle he is so patient and really honest highly recommend

Came in today I knew I had bad credit elie pulled a

Came in today I knew I had bad credit elie pulled a miracle he is so patient and really honest highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

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Mr.Sergio was amazing. He was very patient & quite

Mr.Sergio was amazing. He was very patient & quite efficient. My husband & I. Are quite pleased/impressed.

Mr.Sergio was amazing. He was very patient & quite

Mr.Sergio was amazing. He was very patient & quite efficient. My husband & I. Are quite pleased/impressed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are glad to have you as an Easterns customer! Our team is devoted to providing an exceptional service experience for customers and it's great to hear that Jennifer hit the mark. Thank you for your business!

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ELIE got me in a Tesla with bad credit situation he

ELIE got me in a Tesla with bad credit situation he really was patient with me and explained to me how finance work great work ethic

ELIE got me in a Tesla with bad credit situation he

ELIE got me in a Tesla with bad credit situation he really was patient with me and explained to me how finance work great work ethic

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Eli’s is a dawg yall come get with elie.

Eli’s is a dawg yall come get with elie. Transparent and wants to help you with your situation good or bad he’s with you. Thanks Elie

Eli’s is a dawg yall come get with elie.

Eli’s is a dawg yall come get with elie. Transparent and wants to help you with your situation good or bad he’s with you. Thanks Elie

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Sergio was amazing!

Sergio was amazing! I was stressing about the electric car I purchased and brought it to his attention. When I tell y'all he accommodated me in so many ways. When I felt like nothing could get done. He made it possible in this long journey. I give him soooo many thankssssss !!! Highly recommend :)

Sergio was amazing!

Sergio was amazing! I was stressing about the electric car I purchased and brought it to his attention. When I tell y'all he accommodated me in so many ways. When I felt like nothing could get done. He made it possible in this long journey. I give him soooo many thankssssss !!! Highly recommend :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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It’s been over 1 month since I was told my tags would be

It’s been over 1 month since I was told my tags would be mailed to me and have yet to receive them. So currently driving on expired tags. Got into a vehicle that after coming home realized all the wipers were trash and I had to replace all 3 of them , no floor mats in the car. Was asked to leave a review immediately after signing the paperwork and I Really felt pressured to do it.

It’s been over 1 month since I was told my tags would be

It’s been over 1 month since I was told my tags would be mailed to me and have yet to receive them. So currently driving on expired tags. Got into a vehicle that after coming home realized all the wipers were trash and I had to replace all 3 of them , no floor mats in the car. Was asked to leave a review immediately after signing the paperwork and I Really felt pressured to do it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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