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Easterns Automotive Group of Sterling / Direct Car Buying

4.8 out of 5 4.8
Rectangle 48
Sales 10:00 AM - 8:00 PM
Service Closed

Easterns Automotive Group of Sterling / Direct Car Buying Hours

Sales

Monday

10:00 AM - 8:00 PM

Tuesday

10:00 AM - 8:00 PM

Wednesday

10:00 AM - 8:00 PM

Thursday

10:00 AM - 8:00 PM

Friday

10:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

Closed

Tuesday

Closed

Wednesday

Closed

Thursday

Closed

Friday

Closed

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2012

Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Y

...

our Credit, Easterns became one of the DMV's premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.

"Where Your Job is Your Credit"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
589 lifetime reviews. Includes reviews of Easterns Automotive Group of Sterling / Direct Car Buying from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    June 29, 2020

    I have to say that this was the best car buying experience I've ever had. found my car and did the financing all online, easy peasy. just went in and picked... up. in and out in less than an hour. Sahand was awesome!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Yay! Quick and easy! This is exactly how car buying should be. Enjoy your 4th of July weekend!


    Worked with:
    Ali Sajjad

    Sales Manager

    (4.6) 64 reviews

    Sahand Pourkalbassi

    Auto Expert

    NOT RATED

  • 5.0 out of 5
    June 27, 2020

    Sahand was patient and very helpful. A fellow car enthusiast for sure. He made car buying a pleasure! We are very happy with the service!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    There's nothing better than the support of our incredible customers. We are thankful for you!


    Worked with:
    Sahand Pourkalbassi

    Auto Expert

    NOT RATED

  • February 8, 2014

    Found a listing on cars.com, contacted the dealer, confirming vehicle was available and purchased next day. Entire process was so smooth I wanted to buy... another car. Nicely done guys!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    NaviRocks - Thank you for your business! We're glad our team could make it easy for you!

  • 5.0 out of 5
    June 27, 2020

    We came to Easterns to purchase a bigger, used vehicle. Sahand from the beginning was very personable and helpful. We went through a ton of vehicles trying... to find one that I loved. He was patient as I test drove each one and even had a car driven to the Sterling location from another Easterns location. Everyone was very accommodating and we will for sure be back!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sounds great! We are happy that our team has been so accomodating to meet your needs. You're definitely welcome to come back again in the future!


    Worked with:
    Ali Sajjad

    Sales Manager

    (4.6) 64 reviews

    Sahand Pourkalbassi

    Auto Expert

    NOT RATED

  • 5.0 out of 5
    June 16, 2020

    Fast, clear, and hassle free! Sahand and Ali took their time to explain the entire buying process to me, they worked diligently to find me the best deal... for me. I will definitely be returning in the future

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Yay! We look forward to your next visit with us. Our team truly enjoyed working with you. Best of luck with your new car!


    Worked with:
    Ali Sajjad

    Sales Manager

    (4.6) 64 reviews

  • 5.0 out of 5
    June 10, 2020

    I couldn't be happier. We were looking for a late model/low mileage SUV for my wife. I was able to check out a bunch of choices online and once I found... a couple I was interested in, I was able to start the process online. Our salesman, Sahand, was super easy to work with. He arranged to have the vehicles brought from another location to the location closest to our home so we could test drive them. We set up an appointment for later that day. Meanwhile, I submitted the credit application as well online. That made the process a lot easier by having the necessary documents already taken care when we arrived for the test drive. By the time we had arrived, Sajjad had already worked out a great deal/rate for me. That took a lot off of my mind. The test drive went well but I just didn't get that 'this is the one' feeling about it. The Easterns team didn't mind one bit and helped me pick out a different one and had it brought to our local location. This one was it. Sajjad updated the financing for the new vehicle in no time at all. Here's where things even got better. Earlier while looking through their cars, there was another one I was drawn to for myself. The deal I got on the first one was so good; I mentioned the second car. Sahand and Sajjad did their thing and to make a long story short - we are now a two car Easterns family. Once the decisions were made, Sahand went over all the details to make sure we understood everything about the cars, went over the CarFaxes for each, discussed the protection options we could select and finalized the deal. That is when I got to meet Tawana the office manager. She had prepared all the paperwork for both deals. She went over every form and answered all my questions as I signed them. I had a great experience with Easterns and the entire team that worked with me. Thank you to all of them and hope to see them in a couple years.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congrats to you and your wife on not one but two purchases! We cannot thank you enough for the kind words. Welcome to the Easterns family!

  • 5.0 out of 5
    May 25, 2020

    "Shawn" Sahand Pourkalbassi was very personable. Because he reached out prior to appointment time he knew right away what i was looking for. The entire... experience including sale and paperwork took just two hours. Better than any other car deal i've been through. This was my second time dealing with Easterns and I intend to do business again in a few years.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for coming back to do business with us! We look forward to letting Shawn know just how pleased you are.

  • 5.0 out of 5
    May 22, 2020

    Sahand was very helpful and wonderful. He had the consumers best interest in mind. I'm very pleased w my Mazda and would recommend him to others

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Nikki, We appreciate you for sharing such great news. Sahand truly enjoyed assisting you with your Mazda purchase. Please do tell others about u...s!

  • 1.0 out of 5
    May 17, 2020

    STAY AWAY!!!!! If you're looking to buy a used or a new car, this is not the place to go. the Personnel is very rude and will not work with you in any... way. The sales manager was completely rude, had poor etiquette. If you're looking to find a payment that will work with you with almost no difference from the original one, they will say "if you're not willing to pay the amount they set for you, you should not eve be looking for a car". This comment was made by the sales manager and in front of other costumers nd staff. He was very unprofessional. If you do not want to be treated poorly, my advice is this is not the place to go. If you're looking for a fair deal compared to other dealers, this is not the place!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ali Sajjad

    Sales Manager

    (4.6) 64 reviews

  • 5.0 out of 5
    April 17, 2020

    Just finalized a purchase this afternoon and it was the most pleasurable car buying experience I've ever had. I knew from the moment that I scheduled... an appointment over the phone that this was a team I wanted to work with. My gut was right because as soon as I walked in, every team member was extremely helpful, respectful, knowledgeable, and *each and every single one* on the team went above and beyond to help me through this purchase. After my first visit earlier this week, I knew I did not want to even try dealing with any other dealership, and that was without even finding the car that I wanted. But they were able to help me find a car that I *love* and here I am! I worked directly with Sahand who was an absolute joy to work with in *every way*. If I began to list every example, I'd run out of space here! He was super patient, listened carefully to what I was looking for, was super responsive, gave me solid advice, and was just *genuine*. That's what we look for most when making a big purchase like this. I truly felt like I could trust him and the team. I want to make sure I give a special shout out to Amir who ran the finance component, Ali and William who both jumped into the backseat of 2 different coupes to make sure my family (who didn't come) would fit, and Tawana who completed the paperwork with professionalism and efficiency. The facility and vehicles in the showroom were immaculate, which is so hard to say for typical used car dealerships. You can tell that every person on this team has great attention to detail. Everything down to the lighting, the music, the cheery disposition of the staff, made it a really great experience overall. I highly recommend Easterns Sterling and I'm sure they'll be getting our business in the future.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wow! We sure do appreciate your kind words. It means the world to us that you recommended us to your family and friends. Can't wait to work with them!


    Worked with:
    Ali Sajjad

    Sales Manager

    (4.6) 64 reviews

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