Import Auto Sales and Service

Reviews

5.0 out of 5 5.0
13 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    February 26, 2018

    I was looking for a one owner Mercedes Benz E350 with a good maintenance history. The Car I bought was everything that the dealer said it was. Thank... you

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    August 31, 2016

    Fast and friendly service. Dealer very knowledgeable and professional.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Denise, thanks for your kind review. We hope we can help you find the perfect car next time you are in the market. Thanks!

  • July 30, 2014

    Nice buying experience. No games or high pressure. Having the Carfax report on hand was nice as well. The car was delivered washed and detailed, and looking... great. A plus all around! Worth the drive

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 11, 2015

    I've known these guys for years. They know their stuff and they are great to deal with. I wouldn't hesitate to send my friends and family to them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    LG, thanks for your business and kind review! We appreciate your support!

  • 1.0 out of 5
    June 26, 2015

    I live in Michigan and was looking for a car, luckily my Uncle said this place had the exact car I was looking for. We contacted the dealership, asked... them about the car, it was perfect. Ford Focus, 5-speed manual trans, which is what I wanted. My parents are driving to North Carolina today to visit my family and pick up the car. The dealership was going to transfer the car to my Uncles dealership so that my parents could get it on Saturday. My uncle was supposed to pick-up the car today, but I just got a call from my parents saying that the dealership had sold the car, because my uncle 'didnt show up', it is only 2pm... We had contacted the dealership multiple times, saying how interested we were, and that we were going to buy it. Money in hand and everything. BEYOND words to say how upset and mad I am at this dealership.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our cars are first come first served basis unless we have a deposit. We had no deposit and sold the car to a local customer who was prepared to buy th...e vehicle the same day. Please understand that this is standard practice at most dealerships, including your uncles.

  • 5.0 out of 5
    March 8, 2012

    Great selection of imports. They had good prices, and were easy to deal with. All of their inventory can be found on their website, which was a nice way... to preview their inventory. They also provided a free Carfax report. A very nice buying experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 8, 2011

    Have purchased 2 used cars from this dealer. No problems with either one. Wrecked one and the other is still running great. You can be sure you get the... best buying experience as well as continued satisfaction.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    November 8, 2011

    I have purchased a car from Import Auto Sales and had my vehicles serviced there as well. Assad, Daniel and John are knowledgeable, honest and professional.... They care about their customers and do everything possible to exceed your expectations. I highly recommend Import Auto Sales to anyone who needs a reliable repair shop or who is looking to buy a good used car. They are awesome!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    November 7, 2011

    I have had dealings with this dealership several times both as a buyer of a used car and as a customer of the service department. The quality of the cars... is top notch. The customer service is always good and I have never had any problems. The above review is 100% incorrect.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 17, 2011

    Two words; Almost Criminal. My experience tells me to warn you; Don't trust these guys. The salesman son is a fast talking, pushy salesman. The father... will come off low-key and tell you we wrote a book on 'how to buy a used car' and then look you in the eye and lie to your face. He did in my case. They did not diclose a half dozen defects in their cars.com ad. Once I was in their shop they acted like it was a natural oversight and no big deal. The car had obvious things broken and had I not found them they weren't going to tell me or point them out. Big Strike. During the test drive he wanted to keep the radio up and wouldn't stop talking, all to distract me from really hearing what the car was all about or testing it too much I bet. Another Strike. So, after I called BS on all the obviuos defects and damage they didn't share in their listing on here, we negociated the price down because I was going to have to put money into it from day one. After he acknowledged what was broken and the defects we settled on a price. I bought it. SHAME ON ME. Now that I have it home all the glue and bubble-gum they put on the car to make it presentable the day I was there has all come undone. It's a pig that they put lipstick on. I'm a big boy, it's on my head and I'll live and learn but PLEASE don't any of you out there buy anything from this dealer and this "family business". RUN! Look at a listing from one of the many honest dealers on here not these guys!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 25 found this review helpful. Did you?