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Lithia Hyundai Of Odessa

(1,599 reviews)

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(1,599 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Hyundai Of Odessa from DealerRater.

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Extremely good .

Extremely good . Courteous, caring . Knowledgeable Vinny was friendly and did all he could Ty not only make a sale but make a life time customer

Extremely good .

Extremely good . Courteous, caring . Knowledgeable Vinny was friendly and did all he could Ty not only make a sale but make a life time customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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Excelente servicio excelente calidad buenos tiempos para

Excelente servicio excelente calidad buenos tiempos para atención al cliente y muy amables muy bien

Excelente servicio excelente calidad buenos tiempos para

Excelente servicio excelente calidad buenos tiempos para atención al cliente y muy amables muy bien

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

¡Agradecemos las cinco estrellas! Gracias por calificar a Lithia Hyundai de Odessa y que tenga un buen día.

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Tha people there are so kind and explain evering what it

Tha people there are so kind and explain evering what it needs and thay do a good job

Tha people there are so kind and explain evering what it

Tha people there are so kind and explain evering what it needs and thay do a good job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience and for highlighting the kindness and helpfulness of the team. It’s wonderful to hear that everything was clearly explained and that you were pleased with the quality of work. Your feedback is greatly appreciated.

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Very friendly lady helped me when I dropped off my car

Very friendly lady helped me when I dropped off my car and picked it up.

Very friendly lady helped me when I dropped off my car

Very friendly lady helped me when I dropped off my car and picked it up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience and highlighting the friendly service you received during your visit. It’s wonderful to know that you felt well taken care of both at drop-off and pick-up. Your feedback is truly appreciated.

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I got a brand new car fast and easy.

I got a brand new car fast and easy. I love it! It is great!

I got a brand new car fast and easy.

I got a brand new car fast and easy. I love it! It is great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience and letting us know how much you love your new car. It's wonderful to hear that the process was fast and easy for you, and we appreciate you choosing Lithia Hyundai of Odessa. Enjoy your new vehicle!

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Very friendly and professional.

Very friendly and professional. The work was completed very quickly. The experience was A plus from start to finish.

Very friendly and professional.

Very friendly and professional. The work was completed very quickly. The experience was A plus from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience and kind words. It’s wonderful to hear that you found our team friendly and professional, and that the service met your expectations from start to finish. Your feedback means a lot to everyone here.

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They worked to make it happen when nobody else would 💯

They worked to make it happen when nobody else would 💯 thank you for all you did for me!!

They worked to make it happen when nobody else would 💯

They worked to make it happen when nobody else would 💯 thank you for all you did for me!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience and for the kind words. It’s wonderful to hear that our team could assist you and make a positive difference. Your appreciation means a lot to us!

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Great Customer Service!

Great Customer Service! Eric was very friendly and courteous., Service department let me know exactly what was needed for my car . And was given options on how to go about servicing my vehicle , which was a great help. Thank You

Great Customer Service!

Great Customer Service! Eric was very friendly and courteous., Service department let me know exactly what was needed for my car . And was given options on how to go about servicing my vehicle , which was a great help. Thank You

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with Eric and our service department. It’s wonderful to hear that you felt informed and supported throughout your visit, and that having options made the process easier for you. Your feedback is truly appreciated.

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Quick and easy to set up the appointment.

Quick and easy to set up the appointment. Brought the car in for an electrical check and possible alternator change. Was called after assessment to find out that the car battery is the problem. Changed the battery and rotated the tires and off I went. Thanks to the service manager and repairman.

Quick and easy to set up the appointment.

Quick and easy to set up the appointment. Brought the car in for an electrical check and possible alternator change. Was called after assessment to find out that the car battery is the problem. Changed the battery and rotated the tires and off I went. Thanks to the service manager and repairman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience, Buford. It's wonderful to hear that the appointment process was smooth and that the team was able to quickly identify and resolve the issue with your car. Your kind words about the service manager and repairman are greatly appreciated.

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I bought my new car here and so far I would recommend

I bought my new car here and so far I would recommend them. Just got my first oil changed as well. The whole process was easy, and I didn’t have to wait long

I bought my new car here and so far I would recommend

I bought my new car here and so far I would recommend them. Just got my first oil changed as well. The whole process was easy, and I didn’t have to wait long

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience and for choosing Lithia Hyundai of Odessa for your new car purchase and service. It's wonderful to hear that both your car buying and your first oil change went smoothly and efficiently. Your recommendation means a lot to us.

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