Reviews
Write a reviewA locally owned company with good folks
My husband bought his truck there, and we couldn't have asked for better service. Kind, down-home folks who treat you like family, and really try to help you get what you want at a good price. Servicing has never been easier, either. Thanks, guys!
A locally owned company with good folks
My husband bought his truck there, and we couldn't have asked for better service. Kind, down-home folks who treat you like family, and really try to help you get what you want at a good price. Servicing has never been easier, either. Thanks, guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Horrible experience
Sold the vehicle we were interested in yet salesman Jason decided to still run and beat the crap out of our credit trying to get us approved for a vehicle we specified we did not want. Wrote the deal sheet for less money than agreed on for our trade, tried to give us a xxxxxxxx interest rate on a truck we didn't want while giving less money than agreed upon for a trade in. I'd avoid at all cost.
Horrible experience
Sold the vehicle we were interested in yet salesman Jason decided to still run and beat the crap out of our credit trying to get us approved for a vehicle we specified we did not want. Wrote the deal sheet for less money than agreed on for our trade, tried to give us a xxxxxxxx interest rate on a truck we didn't want while giving less money than agreed upon for a trade in. I'd avoid at all cost.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Poor salemanship
They don't tell u anything wrong with used cars and all they say is I didn't know whe u know they do make sure u check them out good they don't care one bit t I rip u off
Poor salemanship
They don't tell u anything wrong with used cars and all they say is I didn't know whe u know they do make sure u check them out good they don't care one bit t I rip u off
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
They are Criminal !!!
According to Kentucky law, "A person is guilty of wanton endangerment in the first degree when, under circumstances manifesting extreme indifference to the value of human life, he wantonly engages in conduct which creates a substantial danger of death or serious physical injury to another person. This dealer KNOWING Created Serious Risk of Injury or Death by selling a vehicle that they themselves were AFRAID to drive summary..... Today ,,Over the Phone I purchased a 2007 Ford Escape for 4700 dollars plus fees to be delivered to my home. The vehicle was paid for in full. A short while later the salesman named Wes called me back and stated that the drivers were unavailable do to some insurance issue???">>>huh>>> and that I would need to come and pick the vehicle up. When I got there Wes the salesman met me outside and handed me the key and asked me if I would like to test drive it before I signed the papers. So with my wife beside me I went to test drive it. I never got out of the parking lot because I KNEW the vehicle was unsafe for public road use . When I parked it , I looked underneath and saw that the rear frame was rotted in several places and the rear axle was not properly connected and falling out.. Then the Salesman tried the bait and switch move. I asked to speak to the manager and he refused to even apologize my my inconvenience. Since I left this dealer today the vehicle has been lowered in price but the public is still being preyed upon. Again this vehicle will Kill someone by means of mechanical failure all in the name of profit. Tomorrow I will be initiating a Criminal Complaint of Wonton Endangerment in the first degree with the Perry County Sheriffs Office and I have absolute proof at this moment that they don't care about the dangers they are creating by selling a car unfit to drive because the car is still for sale . They just lowered the price by about 1500 dollars I will also be initiating a formal complaint with the state to revoke this dealers license in an effort to further protect the public. I will testify under oath the facts I have have stated and I hope that if you have had a problem with his dealer that you also act in good faith to protect your community. Markas Knight Oneida Ky
They are Criminal !!!
According to Kentucky law, "A person is guilty of wanton endangerment in the first degree when, under circumstances manifesting extreme indifference to the value of human life, he wantonly engages in conduct which creates a substantial danger of death or serious physical injury to another person. This dealer KNOWING Created Serious Risk of Injury or Death by selling a vehicle that they themselves were AFRAID to drive summary..... Today ,,Over the Phone I purchased a 2007 Ford Escape for 4700 dollars plus fees to be delivered to my home. The vehicle was paid for in full. A short while later the salesman named Wes called me back and stated that the drivers were unavailable do to some insurance issue???">>>huh>>> and that I would need to come and pick the vehicle up. When I got there Wes the salesman met me outside and handed me the key and asked me if I would like to test drive it before I signed the papers. So with my wife beside me I went to test drive it. I never got out of the parking lot because I KNEW the vehicle was unsafe for public road use . When I parked it , I looked underneath and saw that the rear frame was rotted in several places and the rear axle was not properly connected and falling out.. Then the Salesman tried the bait and switch move. I asked to speak to the manager and he refused to even apologize my my inconvenience. Since I left this dealer today the vehicle has been lowered in price but the public is still being preyed upon. Again this vehicle will Kill someone by means of mechanical failure all in the name of profit. Tomorrow I will be initiating a Criminal Complaint of Wonton Endangerment in the first degree with the Perry County Sheriffs Office and I have absolute proof at this moment that they don't care about the dangers they are creating by selling a car unfit to drive because the car is still for sale . They just lowered the price by about 1500 dollars I will also be initiating a formal complaint with the state to revoke this dealers license in an effort to further protect the public. I will testify under oath the facts I have have stated and I hope that if you have had a problem with his dealer that you also act in good faith to protect your community. Markas Knight Oneida Ky
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Carol Damron
I will never buy another car at the dealer shop ever again I most certainly would never recommend this dealersgip to any one. The service department was horrific. I was having trouble out of my brand new Lincoln Mkc. When you would give it gas it would vibrate you to death. They told me to keep driving it until it completely tore up and then bring it back that they didn’t know what was wrong with it. They have no reguard for a persons safety. Tried to trade it for a new one because it isn’t even a year old yet with only 4000 miles on it. The offer they made me was a an absolute insult. So people please do not purchase a car from this dealership. Took it to Walters and was Treated with respect they found out immediately that it was the front left axle. I cannot stress enough to everyone to please please do not purchase a car from this dealership. The question below ask if I purchased a vehicle from this dealership. I need to clarify this I did buy one last December but never again would I consider buying a vehicle from this dealership. Worse experience of my life.
Carol Damron
I will never buy another car at the dealer shop ever again I most certainly would never recommend this dealersgip to any one. The service department was horrific. I was having trouble out of my brand new Lincoln Mkc. When you would give it gas it would vibrate you to death. They told me to keep driving it until it completely tore up and then bring it back that they didn’t know what was wrong with it. They have no reguard for a persons safety. Tried to trade it for a new one because it isn’t even a year old yet with only 4000 miles on it. The offer they made me was a an absolute insult. So people please do not purchase a car from this dealership. Took it to Walters and was Treated with respect they found out immediately that it was the front left axle. I cannot stress enough to everyone to please please do not purchase a car from this dealership. The question below ask if I purchased a vehicle from this dealership. I need to clarify this I did buy one last December but never again would I consider buying a vehicle from this dealership. Worse experience of my life.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
love our caravan, sale guy Mason Tackett was great
we absolutely love our 2013 dodge caravan and had a great buying experience working with Mason Tackett, at the Winchester ,Ky lot... would strongly recommend anyone to go buy from Mr. Tackett
love our caravan, sale guy Mason Tackett was great
we absolutely love our 2013 dodge caravan and had a great buying experience working with Mason Tackett, at the Winchester ,Ky lot... would strongly recommend anyone to go buy from Mr. Tackett
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Looking to buy a good dependable vehicle
I am verry satisfied with the customer service rep he helped put me in a new car thats dependable and cheap payments that i can afford
Looking to buy a good dependable vehicle
I am verry satisfied with the customer service rep he helped put me in a new car thats dependable and cheap payments that i can afford
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing Experience
I had the pleasure of working with Todd here at Tim Short Ford and I was absolutely floored by their service. I was treated like a human here, not being pressured into buying something that I didn't like! I got an amazing deal, and I also was given the contact of the previous owner information of my car. Todd put his full effort into making me happy and checked on me even when I was on my way home! I would do it all over again if I had the chance too. I drove from 5 hours away to do business here and I can say with out a doubt, it was worth it!
Amazing Experience
I had the pleasure of working with Todd here at Tim Short Ford and I was absolutely floored by their service. I was treated like a human here, not being pressured into buying something that I didn't like! I got an amazing deal, and I also was given the contact of the previous owner information of my car. Todd put his full effort into making me happy and checked on me even when I was on my way home! I would do it all over again if I had the chance too. I drove from 5 hours away to do business here and I can say with out a doubt, it was worth it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
The customer service was very nice and professional. They were also honest and helpful.
Great service
The customer service was very nice and professional. They were also honest and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase