Napleton's Mid Rivers Kia

Faybian Dickens was awesome. Despite me being difficult, he was able to deliver a vehicle that met my needs. I'm in love with my new 2020 Kia Sorento.

We’re back once again. This time for a reliable car for a teen. I hassled the heck out of them and they handled me with grace! Deal got done. We’ll have... a super happy teen. Thanks!

Napleton Kia is probably the best dealership I've been to when purchasing a car. They were very persistent and helped me along by giving the best deals,... finding a car that is suitable to my taste and price range and had great friendly vibes. I really enjoy coming back when needed and always enjoy the positive environment.

This dealership deserves 0 stars. I’ve had nothing but issues with my paperwork, vehicle, and all around experience. The dealership put the wrong name,... address, and lien holder on my title then made it impossible to get it revised. In the time I had attempted to get this issue handled, I accumulated fees and tickets for expired temp tags. The dealership refused to pay any of it, trying to say this was my issue. I cannot revise a title, obviously. This has been an on going issue for months. Also had mechanical issues with the vehicle the day after I purchased it and had to fight tooth and nail to get it fixed. To top it off, the finance manager quit in the middle of trying to get my loan filled and I had to call every bank in my area to figure out who I needed to pay for my car loan. All the while, I’m trying to get ahold of my salesman, the general manager, and the dealership for assistance with no avail. Thanks Napleton for making my car buying experience absolutely awful, I love coming in 8 times to try and fix your mistakes. Oh, and to the owner, maybe you should figure out why someone is requesting a check for late fees and tickets before you reject the request.

services was great very pleasant just was on lot looking around getting ideas on cars and a man named Jake Potter was very professional and help me out... with all my concerns and put my mind at ease

through email, I was told they were practicing covid 19 safety procedures, employees wearing masks, etc. I set up an appointment to see a specific car,... when I arrived for my appointment, the car was sold, no employee had a mask on, and the seating for customers was closer than six feet. a dishonest operation

Kudos to Christopher Bone on managing an excellent service department. From the moment I pulled in everyone was so friendly and efficient. I was kept... informed of the status of my repairs throughout and vehicle was ready when promised. Well Done Napleton Mid Rivers Kia!

Chris Casey helped me in getting a brand new Forte. I had a great experience with him and Brendan who handled my financial paperwork. I would recommend... these two to anyone.

Terrible go somewhere else. Don't get any paperwork until temp tags expire say it will be 2 weeks for paper work then I went up their and it magically... appeared do not trust them

Too much back and forth to make a deal. I was led to believe that they were giving us two free oil changes and a tire rotation in the first year. Turns... out that we are being charged over $80 for these services.