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L & L Auto Sales & Service Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (11 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 8:00am–6:00pm 8:00am–6:00pm
Tuesday 8:00am–6:00pm 8:00am–6:00pm
Wednesday 8:00am–6:00pm 8:00am–6:00pm
Thursday 8:00am–6:00pm 8:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–3:00pm 9:00am–3:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (11 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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great service

The location of the place is really great and very easy to get too. People are very nice and have great deals with great cars.

great service

The location of the place is really great and very easy to get too. People are very nice and have great deals with great cars.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the review, Mac! We hope to see you again for your next purchase!

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Repeat customer

I have bought 3 cars now from them. Great people to deal with. Flexible pricing and have always given me a good price for my trade-in

Repeat customer

I have bought 3 cars now from them. Great people to deal with. Flexible pricing and have always given me a good price for my trade-in

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the return business! Always happy to see customers come back!

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Lemon for sure

We purchased our Acadia almost a year ago. Very nice people however the car has been nothing but headaches and problems since we purchased. We should have known when we had to take the car back immediately after purchase to fix the tires and all the headlights. I know it is a used car and I'm unsure of the inspection process but this one failed and unfortunately we, that have no car knowledge, rely on trusted salespeople to give us what the car is worth with not daily problems. I guess our error to do such a thing. Definitely feel "ripped off". We will not go back here for any other purchases and will stick to major dealerships. For now...on to another fix :(

Lemon for sure

We purchased our Acadia almost a year ago. Very nice people however the car has been nothing but headaches and problems since we purchased. We should have known when we had to take the car back immediately after purchase to fix the tires and all the headlights. I know it is a used car and I'm unsure of the inspection process but this one failed and unfortunately we, that have no car knowledge, rely on trusted salespeople to give us what the car is worth with not daily problems. I guess our error to do such a thing. Definitely feel "ripped off". We will not go back here for any other purchases and will stick to major dealerships. For now...on to another fix :(

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're very sorry to hear you've been having problems with the Acadia. Please don't hesitate to give us a call at (309) 376-2106 and we can see what we can work out!

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Got exactly what was listed.

L&L was honest and upfront about everything. We drove from across the state to see the car, and found that what they told us is exactly what we found. Solid car, good pricing, and friendly people. Even got to meet the family dog. Had a great experience and recommend them highly.

Got exactly what was listed.

L&L was honest and upfront about everything. We drove from across the state to see the car, and found that what they told us is exactly what we found. Solid car, good pricing, and friendly people. Even got to meet the family dog. Had a great experience and recommend them highly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the glowing review, Scott! We look forward to doing business with you and your family in the future!

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Great people!!

Top notch quality service but still has that local ma and pa feel!! Very competitive pricing on service work and even better pricing on cars. The cars have been completely gone through and serviced. Been dealing with these guys for years and still very happy. Won't even think about going anywhere else.

Great people!!

Top notch quality service but still has that local ma and pa feel!! Very competitive pricing on service work and even better pricing on cars. The cars have been completely gone through and serviced. Been dealing with these guys for years and still very happy. Won't even think about going anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the review! We appreciate the return business!!!

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Shaazam

Great service :) great customer service and nice cars. Reasonable prices

Shaazam

Great service :) great customer service and nice cars. Reasonable prices

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! We hope to see you again soon!

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Nice experience!

Small town friendly, professional and price was right! Did not feel pressured at all and felt all our questions were answered honestly. Based on our experience we look forward to doing business with them again!

Nice experience!

Small town friendly, professional and price was right! Did not feel pressured at all and felt all our questions were answered honestly. Based on our experience we look forward to doing business with them again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank You!!! It was a pleasure working with you both. We look forward to seeing you again.

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Great Service!

Thanks for fixing my sons car! As Always great service at fair prices!

Great Service!

Thanks for fixing my sons car! As Always great service at fair prices!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks!!! We'll continue to work for that reputation!!!

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Awesome car buying experience!

I definitely recommend these guys!!! I recently bought my 2nd car from L&L Auto Sales and continue to be thoroughly impressed with the quality of their vehicles and focus on customer service. The staff is always very knowledgeable and friendly about each car and eager to answer all my questions. At L&L, I dont feel like I get the high pressure sales pitch I have experienced at the larger dealerships, which is a huge plus in my book. Can't go wrong when you get a great deal and great service!! I'll definitely be visiting them again when I'm ready to trade my Camry in for an even newer model!!.

Awesome car buying experience!

I definitely recommend these guys!!! I recently bought my 2nd car from L&L Auto Sales and continue to be thoroughly impressed with the quality of their vehicles and focus on customer service. The staff is always very knowledgeable and friendly about each car and eager to answer all my questions. At L&L, I dont feel like I get the high pressure sales pitch I have experienced at the larger dealerships, which is a huge plus in my book. Can't go wrong when you get a great deal and great service!! I'll definitely be visiting them again when I'm ready to trade my Camry in for an even newer model!!.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the vote of confidence!!!

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Best service

I will never shop anywhere else for a used car or have my repaired anywhere else. Great people, great place.

Best service

I will never shop anywhere else for a used car or have my repaired anywhere else. Great people, great place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for your vote of confidence in us!! Allen and I will continue to work hard to keep your business!!

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See all 11 reviews