John Grappone Ford

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
1030 lifetime reviews.

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  • 5.0 out of 5
    April 16, 2021

    Easy. Friendly service. Nice waiting area. Good pricing on the service completed. It’s my third visit and I am completely satisfied.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 13, 2021

    Prompt Service, and willingness to work with me. Special Thanx to Bob and Greg, and Jared the tech. Much appreciated!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • May 6, 2013

    I enjoyed purchacing my new Mustang from Grappone Ford. I drove past 3 other Ford dealerships to get there and it was worth it. I don't think the word... "No" is in there vocabulary.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Congratulations on your new Mustang! Thank you for the great feedback!

  • 5.0 out of 5
    April 13, 2021

    Joey was great to work with. He knew what I wanted but made a great suggestion that I loved even more! When my financing was causing issues he worked with... the team to find a solution. The closing was sweet and short and both he and the woman with paperwork were great.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 10, 2021

    Everything! Like that it is not a hard sell! My wants and needs were listened to and I was given options and prices. The next day called and bought the... car of my dreams! A very pleasant experience when buying a vehicle

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 9, 2021

    Fixed a small problem that meant a lot to me. They did the work on time. I will come back again.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 8, 2021

    I loved how friendly the employees were and they made me feel very welcome and good about my first new car purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 4.0 out of 5
    April 7, 2021

    The salesman Joe did an excellent job explaining the functions of the car to us both. He really listened well and answered all questions we had.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 6, 2021

    Bob Guay made my day by offering his time and patience to answer my many questions about my 2020 Transit Van that I had purchased elsewhere but wiil be... servicing at Grappone

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 3, 2021

    Friendly service. The employees were accurate explanation of items inspected and no pressure on upselling of future work just to make a buck.

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