Hayes Auto Sales

Don't buy from this place. They will rip you off and smile while doing it. I bought a car from them the last part of February and since then I have put more then $5000 into it and I still can't drive it without it over heating. Everything can could possibly be done to fix it has been done and it still over heat so now it just sets in front of my house gathering dust.

I have purchased a vehicle from hayes in the past and they treated me right. There was a glitch and they took care of.ot without question and promptly. Unfortunately this time around they didn't have what I was looking for. I Will always go back there first .

Sent and email for information on a car to purchase then called and left a message with my mobile number for a return call. Never heard back. Went and purchased a car from vroom.com.

The worst customer service in history. Stay away from this place they treat you like xxxx. To Curt here’s a middle finger 🖕 for talking so rude 😂

Purchased a truck from and was assured time and again that this truck was impeccable and would last me 15 years, no issues, never an accident, etc. It broke down 3 days after purchase. I contacted them and was told that since I didn't buy an extended warranty, they couldn't help me. So, $4500 and a month of work later, I finally got it back from the shop. It needed a new fuel pump, thickum, several sensors. I was informed there was an obvious oil leak (i didn't repair yet), tons of rust underneath and that it had been in an accident before. The mechanic told me if it was him he would offload the truck immediately and not drive it. Unfortunately with all the money invested, I cannot do so. So, I am stuck with a truck that will sit in the driveway until I can repair the oil leak and afford to offload it.

You guys are the best in the world thanks for having my dealership I will always come back to you no matter what okay you do business very well thank you Hayes Auto sales

Horrible customer service, Horrible communication, Horrible follow-up. DO NOT waste your valuable time and money with Hayes auto sales

Run! Run! Grab your wallet and Run before your another consumer victim of this hideously unethical crooked and immoral used car dealer. As I sit in the back seat of a Sacramento cab, I am forced to look at why I purchased a car from Hayes Auto Sales without checking out their online consumer reviews first. Their consumer narrative rings true as one story after another is riddled with unethical business practices in the name of sealing a deal. On September 2, 2022 (which is just 6 days ago) I purchased a 07 Hummer H3. I was told by the personable sales guy Curtiss that the car was a gem and recently acquired. What I wasn't told, is the lemon would break down in less than 24 hours and eventually need to be towed after a failing transmission would become stuck in 2nd gear while entering highway 80. I was not informed that less than 48hrs of driving car, the car would be taken back to replace the radiator. This monstrous ordeal left me abandoned at roadside, lossed wages from work and embarrassment from leaking oil stains everywhere I went. Run! Run! Run as fast as you can. Do not be another victim of this unethical lemon peddler who preys on consumers who have hit financial woes, or like me were intrigued by a shiny low priced vehicle. Take your time to check out the reviews...read Hayes Auto Sales Better Business Burreu reviews and then Run...run...Run as fast as you can to a reputable car dealer, preferably a franchised brand or dealer with positive brand building reviews. Times are tough and your families hard earned monies should not be used to repair a car with mechanical issues that were not disclosed during the purchase. Don't be left in the Haze! Stay away..... Hoping the expensive art and vintage decor left in the vehicle after it was towed to them will not be damaged!!! Again Run...run....Run as fast as you can before signing a deal....and encouraged to buy the warranty.....which now I know why...... Peace

Set up an appointment but the guy I worked with was on the phone most of the time and was not interested in doing his job as a dealer. In other words very bad service

We found a car we were interested in & it appeared to be in great shape. The salesperson said the car had passed a 90-point inspection. We had it checked by a mechanic. It turns out the 90-point inspection doesn’t flag a torn CV boot, significant oil leaks, and serious issues with the suspension as well as additional problems. It’s clear that that their inspection is a joke. Thankfully, we did not purchase the car.