Reviews
Shady business.
Shady business. They know about issues with the truck. Only offered to fix it if I bought the truck. They mentioned they’ll sell it to other customers knowing it has major issues. Bryan didn’t even introduce himself. He just asked if we were paying cash or financing. He said oh you came 2 hrs I thought you were going to buy. He kinda walked away once we said we are in no rush to buy. Cared more about getting money.
Shady business.
Shady business. They know about issues with the truck. Only offered to fix it if I bought the truck. They mentioned they’ll sell it to other customers knowing it has major issues. Bryan didn’t even introduce himself. He just asked if we were paying cash or financing. He said oh you came 2 hrs I thought you were going to buy. He kinda walked away once we said we are in no rush to buy. Cared more about getting money.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Think Hayes doesn't know their selling you a lemon.
Think Hayes doesn't know their selling you a lemon. Wonder why th he said we'll this vehicle i can't warranty even though the miles were right. They would just say oh nothing is wrong clear the engine code until you got back home . All said and done bad engine.but it was a shinny clean engine
Think Hayes doesn't know their selling you a lemon.
Think Hayes doesn't know their selling you a lemon. Wonder why th he said we'll this vehicle i can't warranty even though the miles were right. They would just say oh nothing is wrong clear the engine code until you got back home . All said and done bad engine.but it was a shinny clean engine
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought a chevy truck from here and after driving it 30
I bought a chevy truck from here and after driving it 30 miles it had a blown head gasket. They definitely do not inspect their vehicles before re selling,
I bought a chevy truck from here and after driving it 30
I bought a chevy truck from here and after driving it 30 miles it had a blown head gasket. They definitely do not inspect their vehicles before re selling,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
29k for the toyota tacoma , good luck to the person you
29k for the toyota tacoma , good luck to the person you hook in that line WAY over priced
29k for the toyota tacoma , good luck to the person you
29k for the toyota tacoma , good luck to the person you hook in that line WAY over priced
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Murray knows two things about me 1st I needed a low
Murray knows two things about me 1st I needed a low mileage car quick because after 2 years off work do to a disability from Stage 4 Colon and Liver Cancer I am trying to work again. 2nd - I have another car but it gets low gas mileage. I have waited over a month for him to ship me the title. Instead all I get is over the phone lies. He's either lazy, doesn't care about my situation, trying to commit fraud or all of the above. He's totally useless. And he is the GM of the dealership. What a joke. I have news for them I want my title. It best show up quickly. I can write reviews all day long! I don't appreciate being lied to over, and over again. If this was a legit business, I wouldn't be having this conversation. Don't buy a donut from this dealership, let alone a car. Bbb, Dmv and others have been alerted about this company. In my state, it is illegal to posses a car such as this with expired plates. Yes they had expired plates from a year ago when I received the vehicle. No title means I can't get temp tags either. So the car sits in my driveway, it's absolutely useless to me. 8995.00 plus 1500 to ship. I'm a pissed off guy right now. Murray should get fired! Immediately.
Murray knows two things about me 1st I needed a low
Murray knows two things about me 1st I needed a low mileage car quick because after 2 years off work do to a disability from Stage 4 Colon and Liver Cancer I am trying to work again. 2nd - I have another car but it gets low gas mileage. I have waited over a month for him to ship me the title. Instead all I get is over the phone lies. He's either lazy, doesn't care about my situation, trying to commit fraud or all of the above. He's totally useless. And he is the GM of the dealership. What a joke. I have news for them I want my title. It best show up quickly. I can write reviews all day long! I don't appreciate being lied to over, and over again. If this was a legit business, I wouldn't be having this conversation. Don't buy a donut from this dealership, let alone a car. Bbb, Dmv and others have been alerted about this company. In my state, it is illegal to posses a car such as this with expired plates. Yes they had expired plates from a year ago when I received the vehicle. No title means I can't get temp tags either. So the car sits in my driveway, it's absolutely useless to me. 8995.00 plus 1500 to ship. I'm a pissed off guy right now. Murray should get fired! Immediately.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
A warning for future buyers at Hayes Auto - I purchased a
A warning for future buyers at Hayes Auto - I purchased a 2005 Ford150 from Hayes around 6 months ago. 2 weeks ago, while driving on the highway, the drive line literally collapsed, and was on fire. It’s expected to have some maintenance work to do, even right away when you buy a used vehicle. However, Safety checks were obviously not completed. This truck was not safe to drive and it should not have been sold. I am lucky that a collision wasn’t caused, and no one was injured. I had the truck towed to my local mechanic and it was discovered this catastrophic failure was due to mechanic negligence. This was the first time a mechanic looks at the truck since I purchased it. Hayes Auto sold me an unsafe truck due to their negligence, and it cost me $3000 to repair. Here are some details in regards to Hayes Auto mechanic’s negligence: When swapping over rear brake parts, it appeared parking brakes shoes, located behind rear rotors had been replaced. They looked newer than the rear brake pads and rotors. We know that there was no gear oil in rear differential housing, which mostly caused all damage. The Pinion gear broke and was wedged in the differential case, rear driveline damaged from pinion breaking, and the rear end case destroyed.
A warning for future buyers at Hayes Auto - I purchased a
A warning for future buyers at Hayes Auto - I purchased a 2005 Ford150 from Hayes around 6 months ago. 2 weeks ago, while driving on the highway, the drive line literally collapsed, and was on fire. It’s expected to have some maintenance work to do, even right away when you buy a used vehicle. However, Safety checks were obviously not completed. This truck was not safe to drive and it should not have been sold. I am lucky that a collision wasn’t caused, and no one was injured. I had the truck towed to my local mechanic and it was discovered this catastrophic failure was due to mechanic negligence. This was the first time a mechanic looks at the truck since I purchased it. Hayes Auto sold me an unsafe truck due to their negligence, and it cost me $3000 to repair. Here are some details in regards to Hayes Auto mechanic’s negligence: When swapping over rear brake parts, it appeared parking brakes shoes, located behind rear rotors had been replaced. They looked newer than the rear brake pads and rotors. We know that there was no gear oil in rear differential housing, which mostly caused all damage. The Pinion gear broke and was wedged in the differential case, rear driveline damaged from pinion breaking, and the rear end case destroyed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Over priced vehicles and not willing to negotiate makes
Over priced vehicles and not willing to negotiate makes for a poor business your not carmax and they are going under
Over priced vehicles and not willing to negotiate makes
Over priced vehicles and not willing to negotiate makes for a poor business your not carmax and they are going under
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Word of warning: do not trust the people at Hayes auto.
Word of warning: do not trust the people at Hayes auto. We caught them in multiple lies. Hayes auto told us the Tacoma we wanted to buy was mechanically inspected with no issues, but after taking it to an offsite mechanic we were warned it was a risk to even test drive. There were several major mechanical issues, and the mechanic flat out told us not to buy. The salesmen and owner of Hayes played dumb when we mentioned our plans to take it to a particular auto shop and told us they’d never heard of the place. But once we returned and told them the truck was not in working order, they blamed the mechanic because they claimed this man had a personal vendetta against them. Filthy business practices. And not the smartest cookies.
Word of warning: do not trust the people at Hayes auto.
Word of warning: do not trust the people at Hayes auto. We caught them in multiple lies. Hayes auto told us the Tacoma we wanted to buy was mechanically inspected with no issues, but after taking it to an offsite mechanic we were warned it was a risk to even test drive. There were several major mechanical issues, and the mechanic flat out told us not to buy. The salesmen and owner of Hayes played dumb when we mentioned our plans to take it to a particular auto shop and told us they’d never heard of the place. But once we returned and told them the truck was not in working order, they blamed the mechanic because they claimed this man had a personal vendetta against them. Filthy business practices. And not the smartest cookies.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I wanted to give a shout out to Ruben staff member at
I wanted to give a shout out to Ruben staff member at Hayes auto dealership felt like his customer service was impeccable. He even dropped off the vehicle to accommodate my crazy work schedule. He went out of his way from when we first interacted over the phone. He kept me up-to-date and sent me Pictures and videos of The vehicles on the lot. He then walked me through the paperwork and even followed up with me afterwards to make sure that I was Satisfied with my choice. Thank you for your quickness and efficiency.
I wanted to give a shout out to Ruben staff member at
I wanted to give a shout out to Ruben staff member at Hayes auto dealership felt like his customer service was impeccable. He even dropped off the vehicle to accommodate my crazy work schedule. He went out of his way from when we first interacted over the phone. He kept me up-to-date and sent me Pictures and videos of The vehicles on the lot. He then walked me through the paperwork and even followed up with me afterwards to make sure that I was Satisfied with my choice. Thank you for your quickness and efficiency.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Be careful buying from Hayes Auto Sales, they sold me a
Be careful buying from Hayes Auto Sales, they sold me a lemon big time! $15,000 down the drain. The car started smelling like gas right after purchase and after the dealership fixed a recall on the fuel pump it had engine acceleration issues as well as not getting power. The car had a new recall but Hyundai wouldn’t fix it until a very specific part broke in the engine even though it was dangerous to drive and the engine was failing. I also had an older friend that bought a car and a week after the catalytic converter failed. Bring it to a shop to get checked out if you really want to buy from them.
Be careful buying from Hayes Auto Sales, they sold me a
Be careful buying from Hayes Auto Sales, they sold me a lemon big time! $15,000 down the drain. The car started smelling like gas right after purchase and after the dealership fixed a recall on the fuel pump it had engine acceleration issues as well as not getting power. The car had a new recall but Hyundai wouldn’t fix it until a very specific part broke in the engine even though it was dangerous to drive and the engine was failing. I also had an older friend that bought a car and a week after the catalytic converter failed. Bring it to a shop to get checked out if you really want to buy from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase