Hayes Auto Sales

After shopping around for a while, I had finally found a truck that met my standards. I went in on a Sunday afternoon, looked at the truck, and completed... financing paperwork. After having my not so great credit ran twice (and my co-signers as well) and having a lender open an account, I got approved Monday morning, only to get a call back saying they already sold the truck Sunday evening. I wanted to finance to help build my credit, but was willing to buy it upfront with cash, and was told it was a bad idea and to wait for the approval to go through. I now have an even lower credit score, and a month of wasted time shopping around at Hayes. The person helping me was nice and encouraged me to find something else, but I'm a big beleiver in having good business ethics and will be taking my money elsewhere.

I must say I enjoyed the test drive and the vehicle that I was focused on and the price was a competitive good deal but the price negotiation was disappointing... , not because I couldn't get it at my desired and researched price but that no offer would be entertained. And no other sales offers to fit my budget were suggested so I was left with no other option than to walk away, with nothing.

Amazing Customer service and helpful understanding of the vehicle at large and would shop at Haynes again for the customer service is beyond satisfactory... its plain great

Son bought a car here Brakes were bad Covered rust with paint Racket pinion leaking Was not told car was in a wreck 700.00 to fix racket pinion 1750.00... to fix damage Murray told me it was not in a wreck then he said it was in 2014 Murray said he would fix racket pinion and a new radiator and give him 400.00 more for good faith after my son already paid 10,000 for the car Wow

Cars posted but then they dont have them. Got transferred to 3 different numbers only to be told twice that they dont have the vehicle.

An absolute pleasure working with John, Mike and Murray. Bought a beautiful used truck for a very fair price. I felt welcome and trusted while working... with these processionals!

The dealer contacted me the next day and answered all my questions without being pushy. Great Service.

Super friendly. No pressure. Worked with me. Went above and beyond to get me into the car I wanted. Totally satisfied.

Bought used truck over 4 years ago and still happy. i flew in from San Diego, was picked up at hotel next morning by salesman in truck,they rewrote loan... for better deal than original quote, and truck was better in person ,found on cars.com

Worst experience ever. I was half way down to Hayes to buy a truck that I had secured financing for and Brian text me and told me that they had just sold... the truck. Brian is the worst salesmen I have ever had to work with. He does not care about the customer. All he cares about is making a dollar.