Hayes Auto Sales

29k for the toyota tacoma , good luck to the person you hook in that line WAY over priced

Murray knows two things about me 1st I needed a low mileage car quick because after 2 years off work do to a disability from Stage 4 Colon and Liver Cancer I am trying to work again. 2nd - I have another car but it gets low gas mileage. I have waited over a month for him to ship me the title. Instead all I get is over the phone lies. He's either lazy, doesn't care about my situation, trying to commit fraud or all of the above. He's totally useless. And he is the GM of the dealership. What a joke. I have news for them I want my title. It best show up quickly. I can write reviews all day long! I don't appreciate being lied to over, and over again. If this was a legit business, I wouldn't be having this conversation. Don't buy a donut from this dealership, let alone a car. Bbb, Dmv and others have been alerted about this company. In my state, it is illegal to posses a car such as this with expired plates. Yes they had expired plates from a year ago when I received the vehicle. No title means I can't get temp tags either. So the car sits in my driveway, it's absolutely useless to me. 8995.00 plus 1500 to ship. I'm a pissed off guy right now. Murray should get fired! Immediately.

Let's just cut to the chase. Here are the facts. I bought a car online. Had it shipped. Waited two weeks no title, which I was promised it would be shipped with the car or shortly thereafter. So I call Murray. He says that he will have his DMV girl over night it. Two days later, I call him back. I get the same thing from him. Call him back, he says he will have her rush it to me, call him again says the same thing. Wait three more days, by this time I am mad. Call California DMV. They tell me they have nothing to do with titles getting sent out of state. Call Murray back, now he uses the word service. I call him a liar, cause he is. I wouldn't trust him to send me lunch, I'd starve. So now I have contacted DMV agencies, Attorney General, BBB. They have their eyes on this business. Yes I did tell him off. Afterall I am disabled and needed the car to Door Dash for better mileage. He knew that. Costs me extra money to use my other car, which only gets 17mpg. So Murray continues to put me off using some title girl as his Scapegoat. Pitiful.

A warning for future buyers at Hayes Auto - I purchased a 2005 Ford150 from Hayes around 6 months ago. 2 weeks ago, while driving on the highway, the drive line literally collapsed, and was on fire. It’s expected to have some maintenance work to do, even right away when you buy a used vehicle. However, Safety checks were obviously not completed. This truck was not safe to drive and it should not have been sold. I am lucky that a collision wasn’t caused, and no one was injured. I had the truck towed to my local mechanic and it was discovered this catastrophic failure was due to mechanic negligence. This was the first time a mechanic looks at the truck since I purchased it. Hayes Auto sold me an unsafe truck due to their negligence, and it cost me $3000 to repair. Here are some details in regards to Hayes Auto mechanic’s negligence: When swapping over rear brake parts, it appeared parking brakes shoes, located behind rear rotors had been replaced. They looked newer than the rear brake pads and rotors. We know that there was no gear oil in rear differential housing, which mostly caused all damage. The Pinion gear broke and was wedged in the differential case, rear driveline damaged from pinion breaking, and the rear end case destroyed.

Over priced vehicles and not willing to negotiate makes for a poor business your not carmax and they are going under

Word of warning: do not trust the people at Hayes auto. We caught them in multiple lies. Hayes auto told us the Tacoma we wanted to buy was mechanically inspected with no issues, but after taking it to an offsite mechanic we were warned it was a risk to even test drive. There were several major mechanical issues, and the mechanic flat out told us not to buy. The salesmen and owner of Hayes played dumb when we mentioned our plans to take it to a particular auto shop and told us they’d never heard of the place. But once we returned and told them the truck was not in working order, they blamed the mechanic because they claimed this man had a personal vendetta against them. Filthy business practices. And not the smartest cookies.

I wanted to give a shout out to Ruben staff member at Hayes auto dealership felt like his customer service was impeccable. He even dropped off the vehicle to accommodate my crazy work schedule. He went out of his way from when we first interacted over the phone. He kept me up-to-date and sent me Pictures and videos of The vehicles on the lot. He then walked me through the paperwork and even followed up with me afterwards to make sure that I was Satisfied with my choice. Thank you for your quickness and efficiency.

Be careful buying from Hayes Auto Sales, they sold me a lemon big time! $15,000 down the drain. The car started smelling like gas right after purchase and after the dealership fixed a recall on the fuel pump it had engine acceleration issues as well as not getting power. The car had a new recall but Hyundai wouldn’t fix it until a very specific part broke in the engine even though it was dangerous to drive and the engine was failing. I also had an older friend that bought a car and a week after the catalytic converter failed. Bring it to a shop to get checked out if you really want to buy from them.

Fantastic experience! Great customer service. No issues kicking tires, popping the hood, or checking out the interior. Didn't feel pressured at all, were provided space. Easy to test drive. Felt like we were dealing with friends, or strangers who genuinely cared about our experience. Pricing was appropriate for what we were looking at and purchased. Everyone we dealt with was great. 10/10 would recommend you check out their inventory and give them a visit if you're in the market for a used car.

Never made it to Hayes. Was in Sacramento and bought a car that day but before making it to Roseville. The car at Hayes is an LX and I really wanted an EX. The person I talked to there was very helpful.