Reviews
Very easy and pleasant buying experience.
Very easy and pleasant buying experience. My salesperson was Kim Kowalski who was great to work with and had everything ready for me when I walked in. The whole team was great.
Very easy and pleasant buying experience.
Very easy and pleasant buying experience. My salesperson was Kim Kowalski who was great to work with and had everything ready for me when I walked in. The whole team was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Michaud Mitsubishi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We are your feel-good dealership The Management Team
Randy Pawlyk was my salesman and was happy to spend as
Randy Pawlyk was my salesman and was happy to spend as much time with me as needed to make a BIG PURCHASE without making me feel pressured
Randy Pawlyk was my salesman and was happy to spend as
Randy Pawlyk was my salesman and was happy to spend as much time with me as needed to make a BIG PURCHASE without making me feel pressured
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We are your feel-good dealership The Management Team
Gave a $250 deposit on a CRV Honda and got message 6 days
Gave a $250 deposit on a CRV Honda and got message 6 days later saying they wanted another $500 cuz other people were looking at it so when I told them to just give me my money back they said I cannot have my money back I was guaranteed that no matter what I could have my money back if I no longer wanted the car and then when I asked for it back they told me no way was I getting it back so I am disputing it with my bank and I'm going to look further into like calling my lawyer possibly and figuring out what I need to do because this is just not right I didn't buy anything from you I didn't get anything from you so there's no reason you should be keeping my money
Gave a $250 deposit on a CRV Honda and got message 6 days
Gave a $250 deposit on a CRV Honda and got message 6 days later saying they wanted another $500 cuz other people were looking at it so when I told them to just give me my money back they said I cannot have my money back I was guaranteed that no matter what I could have my money back if I no longer wanted the car and then when I asked for it back they told me no way was I getting it back so I am disputing it with my bank and I'm going to look further into like calling my lawyer possibly and figuring out what I need to do because this is just not right I didn't buy anything from you I didn't get anything from you so there's no reason you should be keeping my money
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your review, Leonard. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Management Team
Kim Kowalski was amazing.
Kim Kowalski was amazing. She is very friendly and proactive. Always really interested on helping us to find the car and the deals that could fit better for my husband and me.
Kim Kowalski was amazing.
Kim Kowalski was amazing. She is very friendly and proactive. Always really interested on helping us to find the car and the deals that could fit better for my husband and me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Pamella! Here at Michaud Mitsubishi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! We are your feel-good dealership The Management Team
The family atmosphere from the Michauds that flows down
The family atmosphere from the Michauds that flows down through their departments and teams is palpable and makes me trust my time and my money with them, thank you all so much!
The family atmosphere from the Michauds that flows down
The family atmosphere from the Michauds that flows down through their departments and teams is palpable and makes me trust my time and my money with them, thank you all so much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. We are your feel-good dealership The Management Team
I wish I could give this place ZERO stars.
I wish I could give this place ZERO stars. from the day I bought the vehicle it had problems and they pushed them aside, turns out I had a serious oil issue. they then had me drive to and from the dealership every single time my oil light came on so they could track it so I could get a replacement engine through my warrantee. WELL these people decided to have me drive back and forth until my car went over the miles on the warrantee and basically said GOOD LUCK. my car shakes, smokes, and DIES all the time and they have done nothing for me. This morning yet again I had a dead car on the side of the road with my 5 year old in the car. 20 degrees out with no heat waiting and hour and half for a tow. DO NOT PURCHASE CARS FROM THEM SCAM ARTISTS. they do NOT care about the liability, they do NOT care about the people they sell cars to, they do NOT care about anything other than money. My personal mechanic warned me that this car could catch FIRE. Does Michaud care.... NOPE. they dont even respond to messages about my car because they wont fix it.
I wish I could give this place ZERO stars.
I wish I could give this place ZERO stars. from the day I bought the vehicle it had problems and they pushed them aside, turns out I had a serious oil issue. they then had me drive to and from the dealership every single time my oil light came on so they could track it so I could get a replacement engine through my warrantee. WELL these people decided to have me drive back and forth until my car went over the miles on the warrantee and basically said GOOD LUCK. my car shakes, smokes, and DIES all the time and they have done nothing for me. This morning yet again I had a dead car on the side of the road with my 5 year old in the car. 20 degrees out with no heat waiting and hour and half for a tow. DO NOT PURCHASE CARS FROM THEM SCAM ARTISTS. they do NOT care about the liability, they do NOT care about the people they sell cars to, they do NOT care about anything other than money. My personal mechanic warned me that this car could catch FIRE. Does Michaud care.... NOPE. they dont even respond to messages about my car because they wont fix it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. The Management Team
I have reached out, many, many many times. and nothing has been resolved. I have been told, "nothing I can do" "out of my hands" "sorry this has happened" thats it. so if I reach out AGAIN will something actually be resolved?
and the last time someone reached out it was the owner calling me a liar, berating me, and made me cry. so not helpful. so if someone is going to reach out for help WONDERFUL. I would love to hear what they have to say.
so basically michaud replies to these to look good to the public, and never follows through. they dont want people to know how they really are. because I never heard from them. IMAGINE THAT.
Muito obrigado a todas as pessoas que me ajudaram a
Muito obrigado a todas as pessoas que me ajudaram a adquirir meu novo veículo, amigos e ao vendedor Paulo Almeida com um trabalho extraordinário e com sua gentileza conseguiu me ajudar a escolher meu veículo, todos são muito simpáticos, muito profissionais, foi uma experiência maravilhosa, Eu os recomendo 100%
Muito obrigado a todas as pessoas que me ajudaram a
Muito obrigado a todas as pessoas que me ajudaram a adquirir meu novo veículo, amigos e ao vendedor Paulo Almeida com um trabalho extraordinário e com sua gentileza conseguiu me ajudar a escolher meu veículo, todos são muito simpáticos, muito profissionais, foi uma experiência maravilhosa, Eu os recomendo 100%
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Juan, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Paul and our team here at Michaud Mitsubishi are glad to have you as a customer. We are your feel-good dealership The Management Team
This was my best car purchasing experience ever.
This was my best car purchasing experience ever. Great sales team - imagine someone saying that - and the you can't beat the car warranty and price for the Mitsubishi Mirage
This was my best car purchasing experience ever.
This was my best car purchasing experience ever. Great sales team - imagine someone saying that - and the you can't beat the car warranty and price for the Mitsubishi Mirage
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are your feel-good dealership The Management Team
This is my second car from this place, i had no issue
This is my second car from this place, i had no issue with my first car so i came back to same place to buy a new one. And i recommended here to all of my friends. Mario and Zack is super helpful and friendly. They are willing to help with any type of problem. Thank you for everything guys!!
This is my second car from this place, i had no issue
This is my second car from this place, i had no issue with my first car so i came back to same place to buy a new one. And i recommended here to all of my friends. Mario and Zack is super helpful and friendly. They are willing to help with any type of problem. Thank you for everything guys!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fulya, Thank you so much for your kind words Mario and Zack, and for taking the time to leave us this wonderful feedback! We are your feel-good dealership The Management Team
Facilities in optimal condition and easy to reach, all
Facilities in optimal condition and easy to reach, all the staff ready to make your stay as good as possible, highly recommended.
Facilities in optimal condition and easy to reach, all
Facilities in optimal condition and easy to reach, all the staff ready to make your stay as good as possible, highly recommended.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We are your feel-good dealership The Management Team