Reviews
Write a reviewGreat to work with
I found my truck online and messages the dealership. Trevor responded and we set a time to look at the truck. We worked the details out and I drove home in my new to me 2016 Ram Long Horn. Everyone there was great and I will be purchasing from them again. George
I would recommend their sales and service team.
Extremely easy to deal with. I am always able to get my car in for it's services in a timely manner. The staff is timely, professional and polite. I would recommend their sales and service team.
Service for my car
Had car in for service. Greeted promptly and they addressed my issues. Service was great and finished promptly. Always great service at this dealership and would recommend.
Lockhart guaranteed I had a Caddy for 🦃day!
I was replacing a vehicle that was a total loss. Needless to say I was pretty bummed out but I found a beautiful 2015 Cadillac ATS online and lucky for me it was at Lockhart South. I made a phone call about the vehicle and the night before Thanksgiving the whole team stayed to make sure I got in my beautiful new to me Cadillac. I’ve never been to a dealership where I felt so relaxed and with no need to have my guard up waiting for the “but” statement. Lockhart Cadillac has a wonderful staff and I will be buying all my cars here in the future! PS hopefully not for a while lol.
Their finance managers are not to be trusted. They upsold...
Their finance managers are not to be trusted. They upsold me on extended coverages such as paintless dent repair but the company it goes through refuses to cover anything they sold to me. I paid hundreds of dollars to be completely screwed over thanks to Wesley's sales tactics of it covers everything no matter the cause - you bring it in and it will be fixed promptly. Complete lies. DO NOT TRUST THEM.
DO NOT BUY FROM HERE
Wes the finance manager is a liar. He will tell you lies upon lies to get you to purchase not only the vehicle but also extended coverages that won't ever be honored. The service staff are horrible. They don't care about you, your vehicle, or anything in between. All they care about is making a quick buck no matter how immoral or what lies they have to tell.
Responded to my vehicle enquiry same day.ade an...
Responded to my vehicle enquiry same day.ade an appointment and had the vehicle in front ready to go upon my arrival. Vehicle had some cosmetic issues which the dealership fixed at their cost. They wouldn't negotiate on price but the vehicle was very reasonably priced to begin with. Would highly recommend provided you do your own price research.
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, The Lockhart Cadillac of Greenwood Team
Service
Everyone was great. They did everything they said they would in a timely manner. The charges were competitive. Doug did a great job and kept me informed.
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, The Lockhart Cadillac of Greenwood Team
Outstanding service experience.
As in my past service visits to this dealership, Doug was very efficient and professional in seeing that my visit was both convenient and successful. Needless to say, I will return as further service requirements become necessary in the future.
Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The Lockhart Cadillac of Greenwood Team
Ok service
The employees were very nice and the body shop did an amazing job repairing my car. The only issue I had with the service is no one ever called me with updates on my vehicle. I had to call every time and they always would tell me they will for sure call me with new updates. Never called. Poor communication with clients.
We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, The Lockhart Cadillac of Greenwood Team