Lockhart Cadillac - South

I took my 2016 Cadillac into Lockhart south For an oil change. They returned the vehicle with all the dashboard display changed. They obviously "played"... with my dash cam The camera had been changed to trip mode which can only be done by going into setup mode They washed the car but only thru the mats back in and did not properly fasten the retention snaps I discovered this when the loose floor mat jammed the gas pedal fortunately I was in a parking lot and did not hit anything or anyone I suppose submitted my issue with their web site and there response was"That you for contacting us,what Cadillac are you looking to buy"

WOW! GREAT STAFF GREAT CARS!!!! WE COULDNT BE HAPPIER WITH OUR EXPERIENCE WITH LOCKHART! FROM RECEPTION TO FINANCE WE WERE TREATED WITH RESPECT! OUR... SALESMAN WAS SO KNOWLEDGEABLE AND REALLY CARED ABOUT US. WE TEST DROVE MANY CARS AND ENDED UP WITH A 2015 SRX. THE MANAGERS WERE EASY TO DEAL WITH AND VERY POLITE!

About a month ago I came looking to trade my old vehicle in for a used car. The salesman I worked with, Josh Arnold, did a great job asking questions about... what I was interested in and my budget. He was very friendly, knowledgeable about the cars on the lot, and genuinely interested in making sure I was happy. I ended up purchasing a used Cadillac, which I am very pleased with. I never felt pressured, got a very fair price on my trade, and was able to work out a deal I felt good about. The entire staff was pleasurable to work with. If you're in the market for a new or used vehicle, I recommend seeing Josh at Lockhart Cadillac in Greenwood.

If I could give this dealership zero stars I would. My fiance purchased a 2014 Cadillac ATS from Lockhart -Greenwood in January of 2017. Initially he loved... his car and we did not really have any issues, minus minor problems with the wheels. This in turn caused him to have to get his car serviced (at Lockhart-Greenwood) for which it stayed for roughly a week with no rental or loaner provided to us for the inconvenience. Fast forward 6 months (July 2017) later he takes his car to Lockhart-Greenwood to get an oil change. While there the serviceman informed him that he did not need an oil change. Trusting the judgement of the serviceman as he is the expert. We drove the vehicle home, however on the way home the engine starts smoking and knocking. After a quick glance at the engine it was evident that the car did indeed need an oil change! We attempted to contact Lockhart-Greenwood's service department who shifted the blame towards us and made it seem as if we had either done something or that the car had leaked out oil. However there were no indications of an oil leak. In addition to them shifting the blame on us they were also very rude and unprofessional and failed to even try to rectify the situation. As a result my fiance contacted the Lockhart in Fishers to which he had his car towed. If you are locking for a Cadillac I HIGHLY suggest avoiding the Lockhart Cadillac franchise/brand. They are extremely rude and unprofessional. My fiance has had his vehicle for less than a year and has already had to get a new engine due to the negligence of Lockhart Cadillac.

The facility was completely empty except for cars and staff which gave the facility a very empty and solemn vibe. I thought this was a bit weird for 6pm... in the afternoon but it could just be attributed to the area. The staff (except for the manager) was actually really good. They were informative, personable and were not to focused on getting the sale. The manager was the exact opposite. He was the sole reason we decided not to get a car from here. If we could have just dealt with the sales staff instead of him, we probably would have walked off the lot with one of their cars.

Pulling in a covered area for the service writer and putting plastic on the seats. And a clean waiting area for your customers.

A terrific shopping & eventually a purchase experience.

I visited this dealership in hopes to find my youngest daughter a used car. Staff was knowledgeable friendly and prompt. I wish the facility was a bit... more upgraded. However my overall experience was good.

Overall great. Experience. Salesman, sales manager were great to deal with, and the finance processs was very smooth. Highly recommend this dealer.

I guess it was ok. I feel like the building was mid-construction and will look better once it's complete but the process took a little longer than I expected... to find a car. They were nice but I am always on a time constraint.