Cars R Us

4.1 out of 5 4.1
Rectangle 48
Sales 9:00 AM - 8:00 PM

Cars R Us Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

11:00 AM - 6:00 PM

About Our Dealership

Dealer on Cars.com since October 2011

With over 100 pre-owned vehicles in stock, we have an excellent selection of cars and trucks in all price ranges and sty

...

les. We specialize in working with buyers who have special credit needs. Please ask us about our Vehicle Locator Program. If we don't have the vehicle you want on our lot, we can get it.

"Everyone can be financed! Since 1998! No money down OAC Give us a call and join the Cars R us family!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.1 out of 5 4.1
55 lifetime reviews.
  • 5.0 out of 5
    January 4, 2021

    They work really good with first time buyers and they make sure they get you the best deal for you when it comes to buying your car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 2, 2021

    Fabian was very helpful and gave us a good price on our new car. they were thorough and gave many options on their inventory to help ease the buying process,

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • August 20, 2020

    Car dealer was polite and fast, car sale went smooth.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 21, 2020

    The guys at Cars R Us were amazing! Not only did they get me in right away for a test drive, they worked with me to make the sell fit my life and finances.... So polite and helpful, definitely recommend if you're shopping on a budget!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 14, 2020

    from the moment i drove into the parking lot Fabian Reyes met and greeted me with hospitality and now i am driving off the lot with my BMW X1

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 5, 2020

    got a great used car with really low miles. almost painless. process took less time then i expected and the dealer understood my wants and concerns

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 8, 2020

    This is the worst place to buy a Veichle . The sell you crappy veichles that they stick a bandaid on to get you into it and after 30 days your screwed... . The salesman names Eric will lie you to you like he is telling you the weather and he has no care in the world what kind of crappy veichle he is putting you in . Take my advice and run !

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 15, 2020

    Good process overall. Great Customer service, good negotiations, friendly personnel. Everything went smoothly. Fabian did an awesome job! He was responsive... and easily accessible. I would recommend to friends and family.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 19, 2020

    They tried to sell me a damaged vehicle. Even the owner was surprised by the low price his salesman offered me for a truck. I asked repeatedly for the... car fax and he kept delaying it until right before I signed the contact and low and behold it’s been in multiple accidents with multiple owners! The finance guy was like, wow, that explains the low price. Not surprised at all when I requested to cancel. The sales guy was visibly upset and I hightailed it out of there. Do not go here!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tacomamom, as we told you when you found the truck; tucked away, being aired out after a detail. That unit had JUST arrived to our dealership and stil...l hadn't been inspected or serviced for sale. There was no way the salesman knew about the Carfax or previous accidents as the unit still has not been listed on our website where our salespeople get the Carfax from. I am the only one that could get a Carfax for you and did as soon as you asked. Once I saw the report I knew you would most likely back out of the deal but still showed it to you and did not try to hide any of it. Understandably, you no longer wanted the vehicle and we immediately refunded the deposit, that was the end of it. I'm not sure what part of this warrants a poor review? The salesman was visibly upset because he spent hours showing you a car before that one and more time on the second vehicle. You understand he only makes money when he sells a vehicle right? The Carfax was a surprise and disappointed all of us, not just you. I hope you understand being a car dealer is not easy and we are constantly fighting preconceived notions of people thinking we are trying to "scam" them or that we have thousands of dollars of profit to negotiate in our prices. You are a very nice lady and I thought we treated you very respectfully and transparency. Normally I would pull my sales person aside and go over the review with him to find out what we could improve but being there myself and knowing he did nothing wrong, I don't want to bring up this marathon of a car deal and disappoint him again. If there is anything else we can do to help you please contact me directly, arsha@carsrustacoma.com. Have a great summer and I hope you were able to find your husband a great vehicle for Father's Day!

  • 1.0 out of 5
    September 18, 2019

    I went in to buy a VW. It had holes, rips in interior. Outside was scratched and the photos online were obviously manipulated. After a long time in the... office, the told me they couldn't get me financed. The car was less than 7,000. A week later I get a letter from the credit union telling me they could not approve my loan request of $15,000. When I called to inquire why they asked for a loan double what the car was, no one could or would explain it. Highly deceptive practices. I have turned over to the Attorney General.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    5 people out of 5 found this review helpful. Did you?
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