Reviews
My experience at Cars R Us was good.
My experience at Cars R Us was good. Marquez helped me out and he was cool to work with. Purchasing the truck went smoothly and negotiation went better than I thought it could. I wish I would have taken a longer test drive, as I found a few things about the truck after purchasing. But the men and woman at Cars R Us seemed like great people. Id recommended checking them out if you’re on the market for a nice used vehicle.
My experience at Cars R Us was good.
My experience at Cars R Us was good. Marquez helped me out and he was cool to work with. Purchasing the truck went smoothly and negotiation went better than I thought it could. I wish I would have taken a longer test drive, as I found a few things about the truck after purchasing. But the men and woman at Cars R Us seemed like great people. Id recommended checking them out if you’re on the market for a nice used vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome!
Everyone was great to work with. Fernando was extremely helpful and made the car buying process smoother especially for someone who has never done it before! Marquez was also helpful and great to work with. Appreciate everyone’s help and the great customer service!
Awesome!
Everyone was great to work with. Fernando was extremely helpful and made the car buying process smoother especially for someone who has never done it before! Marquez was also helpful and great to work with. Appreciate everyone’s help and the great customer service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
You have to check these guys out !!
Fernando was awesome, being a first time car buyer he gave me alot of options that i probably wouldn't have gotten at a bigger dealership. You can't help but like these guys, it's nice to be treated like a person, and Fernando did just that. Where other Ienders couldn't help me, his stepped up and had no problems. I recommend stopping in and seeing if they've got your next vehicle. I drove away in a nice truck, THANKS FERNANDO
You have to check these guys out !!
Fernando was awesome, being a first time car buyer he gave me alot of options that i probably wouldn't have gotten at a bigger dealership. You can't help but like these guys, it's nice to be treated like a person, and Fernando did just that. Where other Ienders couldn't help me, his stepped up and had no problems. I recommend stopping in and seeing if they've got your next vehicle. I drove away in a nice truck, THANKS FERNANDO
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service, great cars!
Finally we found a car!! After such a long search, Cars R Us was able to help us out by finding us such a great car for my daughter, and it was like new! Marquez was very personable and friendly and made us feel great when purchasing the car! Thanks again to Cars R Us and everyone at the dealership :)
Great service, great cars!
Finally we found a car!! After such a long search, Cars R Us was able to help us out by finding us such a great car for my daughter, and it was like new! Marquez was very personable and friendly and made us feel great when purchasing the car! Thanks again to Cars R Us and everyone at the dealership :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
We came in after going to 2 other lots and were treated very well by Marquez and the whole team was very easy to deal with and I love my car!! Very fair pricing for my trade in. Honest, reliable and ethical you don't find that very often in a car lot!! I definately recommend!! The owner was fantastic as well!!
Great experience
We came in after going to 2 other lots and were treated very well by Marquez and the whole team was very easy to deal with and I love my car!! Very fair pricing for my trade in. Honest, reliable and ethical you don't find that very often in a car lot!! I definately recommend!! The owner was fantastic as well!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fabian Hooked me up
I came in buying a car for a first time and not knowing what to expect but Fabian came through and set me up for the win, it did take a little while but I feel it was worth it!!!
Fabian Hooked me up
I came in buying a car for a first time and not knowing what to expect but Fabian came through and set me up for the win, it did take a little while but I feel it was worth it!!!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bait and Switch tactics - dishonest used car lot
Dealer listed car on cars.com and dealer website. Called to ask about car and got voicemail. Dealer called and texted multiple times to my number despite my not leaving a message. Told them what I was looking at and said to come in and they will “make a deal” since it had been sitting for 3 months. Came in to look at vehicle which had cracked windshield and cracked headlight lens. Offered price compensating for damage and was not only told this offer would not be acceptable but that the asking price also would not be enough because it was too low. They made a point to show a much higher priced vehicle while there which felt like a bait and switch. In the end the dealer was unapologetic and unwilling to negotiate misrepresented vehicle. Don’t waste your time.
Bait and Switch tactics - dishonest used car lot
Dealer listed car on cars.com and dealer website. Called to ask about car and got voicemail. Dealer called and texted multiple times to my number despite my not leaving a message. Told them what I was looking at and said to come in and they will “make a deal” since it had been sitting for 3 months. Came in to look at vehicle which had cracked windshield and cracked headlight lens. Offered price compensating for damage and was not only told this offer would not be acceptable but that the asking price also would not be enough because it was too low. They made a point to show a much higher priced vehicle while there which felt like a bait and switch. In the end the dealer was unapologetic and unwilling to negotiate misrepresented vehicle. Don’t waste your time.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
They will work with you to make it the best buy!
They work really good with first time buyers and they make sure they get you the best deal for you when it comes to buying your car.
They will work with you to make it the best buy!
They work really good with first time buyers and they make sure they get you the best deal for you when it comes to buying your car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very helpful getting first time car
Fabian was very helpful and gave us a good price on our new car. they were thorough and gave many options on their inventory to help ease the buying process,
Very helpful getting first time car
Fabian was very helpful and gave us a good price on our new car. they were thorough and gave many options on their inventory to help ease the buying process,
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They will work with you to make it the best buy!
The guys at Cars R Us were amazing! Not only did they get me in right away for a test drive, they worked with me to make the sell fit my life and finances. So polite and helpful, definitely recommend if you're shopping on a budget!
They will work with you to make it the best buy!
The guys at Cars R Us were amazing! Not only did they get me in right away for a test drive, they worked with me to make the sell fit my life and finances. So polite and helpful, definitely recommend if you're shopping on a budget!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase