Ed Martin Toyota Hours
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Mohamed was great to work with and attentive to what I was looking for in a new vehicle. Eric was willing to give us the deal that we were liking for in... comparison to other dealerships.
Mohamed was very helpful, knowledgeable and friendly. Facility was very clean, new and well arranged for customers ??? comfort and ease. Would recommend... this dealership to others.
I bought a used 09 Tacoma. Before purchasing, I found that the alternator belt was worn and needed replaced. Freddie (salesman) had it inspected and offered... me the choice to knock the cost of the repair off purchase price, or they'd fix it for the prior negotiated price. After I got the truck home, I noticed the headlights, both high and low beam, were not working. The previous owner had installed a HID kit that was no longer working. My truck was bought "as-is" and Freddie and Ed Martin could have simply told me "your problem", but Freddie again gave me options to get the issue fixed at no cost to me. I had the option of taking my truck to another Toyota dealership and sending Ed Martin the bill, or bring the truck back and they'd fix it for free. Needless to say, both Freddie and Ed Martin went above and beyond for me and they have earned my loyalty as a customer.
Best sales person ever Fred was helpful but not pushy. Heather was very good at her job even though I was pre approved for a loan she said I think I can... get you better rate and she did.
Absolutely amazing customer service. I would highly recommend Ed Martin Toyota! Very easy to work with. We will be sticking with Ed Martin from now... on.
Its great to receive accurate information and hospitable service without the frequent hyperbole one often finds when shopping for a car. It took a couple... days for me to decide on just what I wanted to buy and Mohamed provided all information and follow-up needed to make a purchase with flexible availability that was timely but not pushy and very pleasant communication that reflected he was hearing what I wanted in a car. When friends or family ask, I will be telling them that if you are looking for a Toyota in central Indiana, Mohamed Awad will provide a professional, expedient, and even fun experience in finding the car that fits what you have in mind.
fred was very helpful and determined he a a great salesman and he cares about the consumer and their needs, i would recommend him to any i kntneeds assistance
I believe I began purchasing my vehicles from Ed Martin with Brian Fuller as my sales rep over 20 years ago. I live in NW IN and years ago I asked a friend... to see what Ed Martin would charge me for a particular Avalon. They came back with a deal I could not refuse and that Sales rep was Brian Fuller. I have purchased I believe 6 vehicles from Ed Martin now and each one gets better and better. I started at their first store which I have watched 3 different stores over the years. The current Ed Martin is very impressive and the tour I was given made my day. The time Brian spends with his customers is why I keep coming back and will be back to purchase an Avalon within the next year or so. I love my new Sienna and all that I asked was done and ready for pick up. Brian is more than a Sales Rep and Manager but a friend after all these years. He has told me many times how Ed Martin is the place to work if you are in the vehicle business and I know why! Thank you Brian and Ed Martin for being that honest, kind, and competent dealership to purchase a vehicle.
The customer experience at Ed Martin Toyota was second to none. When I first contacted them and told them what I was looking for they listened to what... I wanted and provided just that. I never felt pressured to purchase something I wasn???t comfortable with and they basically took care of me from start to finish. Will definitely look to Ed Martin Toyota first whenever it???s time to buy the next car.
Excellent buying experience working with Casey Niles at Ed Martin in buying my new Highlander. The whole process from start to finish was a refreshing... change of pace from a typical car shopping experience. Would highly recommend that you pay Casey a visit next time you are in the market for a new car.