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Fair Oaks Ford

(4,002 reviews)
Visit Fair Oaks Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 4:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 20 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award
2026 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (630) 300-0052 (630) 300-0052
Used (630) 848-9169 (630) 848-9169
Service (630) 687-1497 (630) 687-1497

Inventory

See all 433 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since July 2010.
As a premier Ford and Lincoln dealer in Naperville IL we have a huge selection of new and pre-owned vehicles from which to choose. Fair Oaks Ford Lincoln online and offline customers enjoy special vehicle offers every day.

We offer Ford service & parts an online inventory and outstanding financing options making Fair Oaks Ford Lincoln the preferred dealer for Naperville Aurora Oswego Bolingbrook Lisle Downers Grove Montgomery and Sandwich IL. Ready to set up a test drive? Visit our Chicagoland Ford & Lincoln dealership in Naperville IL today!
Welcome to Fair Oaks Ford Lincoln!

Service center

Phone number (630) 687-1497

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(4,002 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fair Oaks Ford from DealerRater.

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Great customer service. Picked up, serviced and returned within a few hours. Gone are the days waiting in a room.

Great customer service. Picked up, serviced and returned within a few hours. Gone are the days waiting in a room.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Tim Nichols , the service dept. employee we always deal with is the best. We have been buying cars for over 50 years and he has handled everything we have brought our car in for with extreme professionalism and friendliness.

Tim Nichols , the service dept. employee we always deal with is the best. We have been buying cars for over 50 years and he has handled everything we have brought our car in for with extreme professionalism and friendliness.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

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The service department is always very easy to deal with and my car is always fixed right. They even pick up and deliver my car…wow. Mark Benakovich and John Mazurek always go above and beyond.

The service department is always very easy to deal with and my car is always fixed right. They even pick up and deliver my car…wow. Mark Benakovich and John Mazurek always go above and beyond.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Noticed a "service vehicle soon" on dash. Was able to get an appointment scheduled within a view days Once at the dealer, the issue was diagnosed and was covered under my extended warranty. . Appointment made for service the next day. After the tech began working on the vehicle it was determined that the part delivered was not viable, and a new part would need to be ordered. I was provided a loaner for two days, and the issue was resolved.. very satisfied

Noticed a "service vehicle soon" on dash. Was able to get an appointment scheduled within a view days Once at the dealer, the issue was diagnosed and was covered under my extended warranty. . Appointment made for service the next day. After the tech began working on the vehicle it was determined that the part delivered was not viable, and a new part would need to be ordered. I was provided a loaner for two days, and the issue was resolved.. very satisfied

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I have bought my truck here and recently had it serviced. Rob and the technician took very good care of my truck and I trust their service. Rob went above and beyond to take care of my truck.

I have bought my truck here and recently had it serviced. Rob and the technician took very good care of my truck and I trust their service. Rob went above and beyond to take care of my truck.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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The customer service was amazing! Eric Padilla and Anthony were very friendly and helpful in fulfilling our needs and securing financing to fit our needs and budget. The dealership had large selection to choose from.

The customer service was amazing! Eric Padilla and Anthony were very friendly and helpful in fulfilling our needs and securing financing to fit our needs and budget. The dealership had large selection to choose from.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Took our Corsair in for scheduled maintenance. Jennifer was very helpful in getting me an appointment at a convient time. Tim Nichols did his usual great job in seeing all things were covered and handling my "special requests". Steve the service tech completed everything perfectly and in great time. All great, courteous service. 5 stars.

Took our Corsair in for scheduled maintenance. Jennifer was very helpful in getting me an appointment at a convient time. Tim Nichols did his usual great job in seeing all things were covered and handling my "special requests". Steve the service tech completed everything perfectly and in great time. All great, courteous service. 5 stars.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Dean did an excellent job answering all the questions answering about the Mustang MachE GT. The Ford Certified Electric vehicle program made the entire experience including financing at 2.9 for 60 months easy. The buying experience is topped by the performance of the Mach-e GT.

Dean did an excellent job answering all the questions answering about the Mustang MachE GT. The Ford Certified Electric vehicle program made the entire experience including financing at 2.9 for 60 months easy. The buying experience is topped by the performance of the Mach-e GT.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Karl, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Great service, sales and parts department people to deal with. Thank you for working with us.

Great service, sales and parts department people to deal with. Thank you for working with us.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Just bought a 2026 Lincoln Nautilus and absolutely LOVE it! Very luxurious and stylish! Larry, Eddie, Ken, Moe and Red were amazing, helpful and nice! Go buy a new car now!

Just bought a 2026 Lincoln Nautilus and absolutely LOVE it! Very luxurious and stylish! Larry, Eddie, Ken, Moe and Red were amazing, helpful and nice! Go buy a new car now!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Jeanne, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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