Reviews
Write a reviewNever contacted
I submitted my info via the Cars.com web page, but was never contacted by this dealer-- whether by phone or e-mail. I would still like to check out their selection. Perhaps it was a glitch or oversight. I think I will just drive there and check to see if the vehicle I wanted is still there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Sorry If we didn't reply to you we do try. I try to keep a small staff so that we can give the best price possible. thanks.
LONG TIME CUSTOMER
Been a long time customer of hilmar. We just purchaced another vehicle from them, wouldn't buy from any where else!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
False Advertisement
This dealership lists vehicles at great prices but those vehicles are not in stock. They do this so when a person calls regarding a particular vehicle they try and sell you something else. This is a miss use of Cars.com as they are just trying to generate calls in hopes to sell you a different vehicle.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
A SATISFIED REPEAT CUSTOMER
Our family has purchased many vehicles from this dealer. They have always given us great prices and great service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sleezy Lying Salesmen
If I could give no stars I would. Sleezy sales man to say the least. My boyfriend had been looking for a truck and was interested in one on their lot. Tito Reynoso had told my boyfriend the truck he was interested in didn't have a price yet because they had just got it in. Not even 30 seconds later he came out and told my boyfriend that the truck was already in progress to a friend of a different saleman...so he asked Tito how that was possible if he didnt even have a price for the truck, Tito's responce was "you obviously dont know small town business, our word is how we do business." If thats the case, he lied to us in the first place. Look else where for a vehicle.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Your review makes no sense at all. In what way were you lied to? We had just got the truck so we did not have a price and my finance manager had a relative of his highly interested in the truck. You should appreciate the fact that I told you the truth and not led you on to believe that the truck was still available.