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Excalibur Auto Group Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (128 reviews)
Visit Excalibur Auto Group Inc
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
(509) 416-2919 (509) 416-2919

Inventory

See all 75 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2008.
Welcome to the Excalibur Auto Group! If you are looking for a used car truck or SUV you will find it here. We have helped many customers find the perfect used car. We know that prospective customers are extremely well educated when researching their next used vehicle. Excalibur Auto Group has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our used specials for additional savings on your next vehicle. As a premier Washington dealer we have a huge selection of used and certified vehicles from which to choose.
Putting Dreams in Driveways!

Service center

Phone number (509) 416-2919

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (128 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Beautiful dealership,amazing help, great inventory

Amazing dealership, I went in and Joe Morales helped me out they where fast and helped me find a great car in my budget. Would definitely recommend

Beautiful dealership,amazing help, great inventory

Amazing dealership, I went in and Joe Morales helped me out they where fast and helped me find a great car in my budget. Would definitely recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

I did a last minute car purchase. This was the third vehicle that we got from Excalibur, always friendly staff. Go Avery went above and beyond helping me.

Great service

I did a last minute car purchase. This was the third vehicle that we got from Excalibur, always friendly staff. Go Avery went above and beyond helping me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I just bought my 2nd car from Joel @ Excalibur and once

I just bought my 2nd car from Joel @ Excalibur and once again I'm blown away by the service, I literally bought this PERFECT 2021 suv via txt msgs & voice txt cuz I work 6 days a week & have ZERO time to come in, the entire process took about 2hrs, after telling Joel what I wanted he txt'd me a link to a car he thought id like, it was perfect except it didn't have autostart, i told Joel, no way, gotta have autostart & he got me a factory installed autostart for FREE, who does that? i took a quick break from work to sign the paperwork, took it for a test drive & it's PERRRRFECT, I will never buy a car from ANYONE else, these guys have the best deals, super nice rides & their lightning fast! THANK U Joel @ Xcali in Kennewick, WA, im sooooo happy AGAIN!

I just bought my 2nd car from Joel @ Excalibur and once

I just bought my 2nd car from Joel @ Excalibur and once again I'm blown away by the service, I literally bought this PERFECT 2021 suv via txt msgs & voice txt cuz I work 6 days a week & have ZERO time to come in, the entire process took about 2hrs, after telling Joel what I wanted he txt'd me a link to a car he thought id like, it was perfect except it didn't have autostart, i told Joel, no way, gotta have autostart & he got me a factory installed autostart for FREE, who does that? i took a quick break from work to sign the paperwork, took it for a test drive & it's PERRRRFECT, I will never buy a car from ANYONE else, these guys have the best deals, super nice rides & their lightning fast! THANK U Joel @ Xcali in Kennewick, WA, im sooooo happy AGAIN!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Consumer response

Thank U soooo much Joel, there's not anuf words to tell U how much i appreciate everything U did for me, no one does what U guys do that's why i keep comin back, see u again in 3yrs! Angelina Thompson

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They only use the instant cash offer price for trades.

They only use the instant cash offer price for trades. Not the actual trade in price. Don’t be fooled. The deal went smoothly otherwise.

They only use the instant cash offer price for trades.

They only use the instant cash offer price for trades. Not the actual trade in price. Don’t be fooled. The deal went smoothly otherwise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
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SCAMMERS!!!!!!

These are the real scammers! They turn off the emergency indicators in the car and sell it, giving no guarantee or opportunity to return it. They offer insurance but the insurance won't work if you bought it when the car was in trouble. All the cars are in a state of disrepair. The owners are rude and say the deal is done, they deceive people who have been saving up for their car for very many years. Do not repeat my mistakes

SCAMMERS!!!!!!

These are the real scammers! They turn off the emergency indicators in the car and sell it, giving no guarantee or opportunity to return it. They offer insurance but the insurance won't work if you bought it when the car was in trouble. All the cars are in a state of disrepair. The owners are rude and say the deal is done, they deceive people who have been saving up for their car for very many years. Do not repeat my mistakes

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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First Car Buyer

As a 15 year old looking for my first car, I had a nice experience. Friendly and accommodating, they cleaned up the headlights so I could see better at night going the extra mile to help my first car feel like a new car, not just new to me car. Thank you Excalibur Sydney and Dad.

First Car Buyer

As a 15 year old looking for my first car, I had a nice experience. Friendly and accommodating, they cleaned up the headlights so I could see better at night going the extra mile to help my first car feel like a new car, not just new to me car. Thank you Excalibur Sydney and Dad.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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100% RECOMMEND!

100% RECOMMEND! These guys made my buying experience perfect! Simple, quick and AMAZING service! I couldn't be happier with the entire staff at Excalibur. The process was so easy, they listened to what I wanted, brought me in for a test drive and BAM! Done deal.

100% RECOMMEND!

100% RECOMMEND! These guys made my buying experience perfect! Simple, quick and AMAZING service! I couldn't be happier with the entire staff at Excalibur. The process was so easy, they listened to what I wanted, brought me in for a test drive and BAM! Done deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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PERFECTION!

THE BEST EXPERIENCE! I've never had a car buying experience go so smoothly! 100% recommend buying a car from Excalibur. Avery and the team were super easy to work with, the purchase process was quick and painless! Not they typical, all day dealership trip, I was able to communicate via text, scheduled a test drive and voila! purchase complete in under 2 hours! PERFECT experience for buying a car

PERFECTION!

THE BEST EXPERIENCE! I've never had a car buying experience go so smoothly! 100% recommend buying a car from Excalibur. Avery and the team were super easy to work with, the purchase process was quick and painless! Not they typical, all day dealership trip, I was able to communicate via text, scheduled a test drive and voila! purchase complete in under 2 hours! PERFECT experience for buying a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Pleased with the service i recieved.

JON and AVERY were great to work with. Jon listened and gave great advice. i am very pleased with my purchase and the price i paid. I will be back.

Pleased with the service i recieved.

JON and AVERY were great to work with. Jon listened and gave great advice. i am very pleased with my purchase and the price i paid. I will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The people at Excalibur get customer service

During the Covid times, I have been researching my cars online. First and foremost I found the website to be very informative to allow me to make a good choice of what I wanted for my needs and my budget. I was also able to apply for financing online before I set foot in the door. So I contacted the Excalibur Auto Group and had the joy of working with Lynn and Jerad. Lynn helped educate me about the Nissan Rogue I was interested in and Jerad put in a lot of effort to get me a good interest rate on New Years Day He succeeded and the effort the two of these people put into my experience and the information online made this all a seamless experience. We did talk about other cars on the lot that I may be interested in. After talking with me and listening to why I was looking for a car and learning a bit about me, they did not make the choice to buy for me. These two allowed to me think within my own value set to make the best choice for me and my family. These are not skills that can be taught. They are gifts that wonderful people and workers have, that set them apart from others. I also observed some of these skills in other workers on the premises. Most important for those of us with lives. I was there for less than an hour with a quality test drive to owning a car. Thank you Excalibur!!!!!

The people at Excalibur get customer service

During the Covid times, I have been researching my cars online. First and foremost I found the website to be very informative to allow me to make a good choice of what I wanted for my needs and my budget. I was also able to apply for financing online before I set foot in the door. So I contacted the Excalibur Auto Group and had the joy of working with Lynn and Jerad. Lynn helped educate me about the Nissan Rogue I was interested in and Jerad put in a lot of effort to get me a good interest rate on New Years Day He succeeded and the effort the two of these people put into my experience and the information online made this all a seamless experience. We did talk about other cars on the lot that I may be interested in. After talking with me and listening to why I was looking for a car and learning a bit about me, they did not make the choice to buy for me. These two allowed to me think within my own value set to make the best choice for me and my family. These are not skills that can be taught. They are gifts that wonderful people and workers have, that set them apart from others. I also observed some of these skills in other workers on the premises. Most important for those of us with lives. I was there for less than an hour with a quality test drive to owning a car. Thank you Excalibur!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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