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Excalibur Auto Group Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (130 reviews)
Visit Excalibur Auto Group Inc
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
(509) 416-2919 (509) 416-2919

Inventory

See all 104 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2008.
Welcome to the Excalibur Auto Group! If you are looking for a used car truck or SUV you will find it here. We have helped many customers find the perfect used car. We know that prospective customers are extremely well educated when researching their next used vehicle. Excalibur Auto Group has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our used specials for additional savings on your next vehicle. As a premier Washington dealer we have a huge selection of used and certified vehicles from which to choose.
Putting Dreams in Driveways!

Service center

Phone number (509) 416-2919

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (130 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Excalibur Auto Group Inc from DealerRater.

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⭐️⭐️⭐️⭐️⭐️ I had an amazing experience at Excalibur!

⭐️⭐️⭐️⭐️⭐️ I had an amazing experience at Excalibur! I bought a BMW from them, and not only was the sale price already \$2,000 lower than anywhere else I looked, but they also gave us an additional discount of almost $500 on top of that! Victor was friendly, straightforward, and made the whole process smooth and stress-free. I took three different test drives. Highly recommend checking them out if you're looking for a great deal and top-notch service.

⭐️⭐️⭐️⭐️⭐️ I had an amazing experience at Excalibur!

⭐️⭐️⭐️⭐️⭐️ I had an amazing experience at Excalibur! I bought a BMW from them, and not only was the sale price already \$2,000 lower than anywhere else I looked, but they also gave us an additional discount of almost $500 on top of that! Victor was friendly, straightforward, and made the whole process smooth and stress-free. I took three different test drives. Highly recommend checking them out if you're looking for a great deal and top-notch service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Began being easy and fun buying experience.

Began being easy and fun buying experience. I'm a pre-qualified with my own Credit Union and Sunday was a nice quiet day. The follow through the next day stunk. The purchase order was incorrect and it took the dealership the ENTIRE day to send my credit union the correct vehicle cost. I had to be available to sign in order to not have the dealership funding source be used at a higher rate. John threatened me with using them because I was pushing them to FINISH my funding.... correctly would be nice. Really a poor excuse for professionalism. Don't recommend you waste your time.

Began being easy and fun buying experience.

Began being easy and fun buying experience. I'm a pre-qualified with my own Credit Union and Sunday was a nice quiet day. The follow through the next day stunk. The purchase order was incorrect and it took the dealership the ENTIRE day to send my credit union the correct vehicle cost. I had to be available to sign in order to not have the dealership funding source be used at a higher rate. John threatened me with using them because I was pushing them to FINISH my funding.... correctly would be nice. Really a poor excuse for professionalism. Don't recommend you waste your time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Beautiful dealership,amazing help, great inventory

Amazing dealership, I went in and Joe Morales helped me out they where fast and helped me find a great car in my budget. Would definitely recommend

Beautiful dealership,amazing help, great inventory

Amazing dealership, I went in and Joe Morales helped me out they where fast and helped me find a great car in my budget. Would definitely recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

I did a last minute car purchase. This was the third vehicle that we got from Excalibur, always friendly staff. Go Avery went above and beyond helping me.

Great service

I did a last minute car purchase. This was the third vehicle that we got from Excalibur, always friendly staff. Go Avery went above and beyond helping me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I just bought my 2nd car from Joel @ Excalibur and once

I just bought my 2nd car from Joel @ Excalibur and once again I'm blown away by the service, I literally bought this PERFECT 2021 suv via txt msgs & voice txt cuz I work 6 days a week & have ZERO time to come in, the entire process took about 2hrs, after telling Joel what I wanted he txt'd me a link to a car he thought id like, it was perfect except it didn't have autostart, i told Joel, no way, gotta have autostart & he got me a factory installed autostart for FREE, who does that? i took a quick break from work to sign the paperwork, took it for a test drive & it's PERRRRFECT, I will never buy a car from ANYONE else, these guys have the best deals, super nice rides & their lightning fast! THANK U Joel @ Xcali in Kennewick, WA, im sooooo happy AGAIN!

I just bought my 2nd car from Joel @ Excalibur and once

I just bought my 2nd car from Joel @ Excalibur and once again I'm blown away by the service, I literally bought this PERFECT 2021 suv via txt msgs & voice txt cuz I work 6 days a week & have ZERO time to come in, the entire process took about 2hrs, after telling Joel what I wanted he txt'd me a link to a car he thought id like, it was perfect except it didn't have autostart, i told Joel, no way, gotta have autostart & he got me a factory installed autostart for FREE, who does that? i took a quick break from work to sign the paperwork, took it for a test drive & it's PERRRRFECT, I will never buy a car from ANYONE else, these guys have the best deals, super nice rides & their lightning fast! THANK U Joel @ Xcali in Kennewick, WA, im sooooo happy AGAIN!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Thank U soooo much Joel, there's not anuf words to tell U how much i appreciate everything U did for me, no one does what U guys do that's why i keep comin back, see u again in 3yrs! Angelina Thompson

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They only use the instant cash offer price for trades.

They only use the instant cash offer price for trades. Not the actual trade in price. Don’t be fooled. The deal went smoothly otherwise.

They only use the instant cash offer price for trades.

They only use the instant cash offer price for trades. Not the actual trade in price. Don’t be fooled. The deal went smoothly otherwise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
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SCAMMERS!!!!!!

These are the real scammers! They turn off the emergency indicators in the car and sell it, giving no guarantee or opportunity to return it. They offer insurance but the insurance won't work if you bought it when the car was in trouble. All the cars are in a state of disrepair. The owners are rude and say the deal is done, they deceive people who have been saving up for their car for very many years. Do not repeat my mistakes

SCAMMERS!!!!!!

These are the real scammers! They turn off the emergency indicators in the car and sell it, giving no guarantee or opportunity to return it. They offer insurance but the insurance won't work if you bought it when the car was in trouble. All the cars are in a state of disrepair. The owners are rude and say the deal is done, they deceive people who have been saving up for their car for very many years. Do not repeat my mistakes

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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First Car Buyer

As a 15 year old looking for my first car, I had a nice experience. Friendly and accommodating, they cleaned up the headlights so I could see better at night going the extra mile to help my first car feel like a new car, not just new to me car. Thank you Excalibur Sydney and Dad.

First Car Buyer

As a 15 year old looking for my first car, I had a nice experience. Friendly and accommodating, they cleaned up the headlights so I could see better at night going the extra mile to help my first car feel like a new car, not just new to me car. Thank you Excalibur Sydney and Dad.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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100% RECOMMEND!

100% RECOMMEND! These guys made my buying experience perfect! Simple, quick and AMAZING service! I couldn't be happier with the entire staff at Excalibur. The process was so easy, they listened to what I wanted, brought me in for a test drive and BAM! Done deal.

100% RECOMMEND!

100% RECOMMEND! These guys made my buying experience perfect! Simple, quick and AMAZING service! I couldn't be happier with the entire staff at Excalibur. The process was so easy, they listened to what I wanted, brought me in for a test drive and BAM! Done deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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PERFECTION!

THE BEST EXPERIENCE! I've never had a car buying experience go so smoothly! 100% recommend buying a car from Excalibur. Avery and the team were super easy to work with, the purchase process was quick and painless! Not they typical, all day dealership trip, I was able to communicate via text, scheduled a test drive and voila! purchase complete in under 2 hours! PERFECT experience for buying a car

PERFECTION!

THE BEST EXPERIENCE! I've never had a car buying experience go so smoothly! 100% recommend buying a car from Excalibur. Avery and the team were super easy to work with, the purchase process was quick and painless! Not they typical, all day dealership trip, I was able to communicate via text, scheduled a test drive and voila! purchase complete in under 2 hours! PERFECT experience for buying a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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