Reviews
Rebecca is a great, friendly salesperson to work with.
Rebecca is a great, friendly salesperson to work with. She is very knowledgeable and thorough.
Rebecca is a great, friendly salesperson to work with.
Rebecca is a great, friendly salesperson to work with. She is very knowledgeable and thorough.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rimrock Subaru is a great dealership.
Rimrock Subaru is a great dealership. They gave me a great deal and took good care of me. I'm loving my Subaru.
Rimrock Subaru is a great dealership.
Rimrock Subaru is a great dealership. They gave me a great deal and took good care of me. I'm loving my Subaru.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Knowledgeable, friendly, & worked with us to be able to
Knowledgeable, friendly, & worked with us to be able to afford the car.. we loved the friendly atmosphere.
Knowledgeable, friendly, & worked with us to be able to
Knowledgeable, friendly, & worked with us to be able to afford the car.. we loved the friendly atmosphere.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly and always available to answer my questions .
Friendly and always available to answer my questions . You have consistently done great work on my wife’s Subarus and my dealings with you folks has been the same . Thank you. !
Friendly and always available to answer my questions .
Friendly and always available to answer my questions . You have consistently done great work on my wife’s Subarus and my dealings with you folks has been the same . Thank you. !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind 5-star review! We're so glad to hear you've had great experiences with us and that we’ve consistently provided excellent service for both you and your wife’s Subarus. We truly appreciate your trust and loyalty. If you ever have more questions or need assistance, we're always here for you. Thanks again for choosing Rimrock Subaru!
Honestly, it's not what it used to be.
Honestly, it's not what it used to be. Jesse is great! He is the friendly, reassuring face and I appreciate working with him. However, we come from 100 miles away and used to ALWAYS be offered a loaner vehicle (time is precious in completing errands and returning the 100 miles home again). We only got a loaner vehicle this time because we spent nearly $2,000 on regular service work. We specifically needed just one additional piece looked at that was an after-market product installed by Rimrock that was loose. By the time we got home, the loose item had fallen off. I'm wondering what happened to the complimentary car wash with service? It's not a big thing, BUT it's a big thing to me. I have a subscription with a car wash, so I easily run through whenever needed, but it's just an extra touch I think Rimrock should bring back. Stepping back into a washed car with clean floor boards feels pretty good after you've just paid the service bill. Speaking of car wash, like I said, we were granted a loaner because of the extent of work and time our service would require that day, but the loaner was dirtier inside and out, than my own personal car ever is, and I live a regular messy life on a gravel driveway. Rimrock, we are pretty dedicated customers, you could just bring back some simple customer service that you used to offer.
Honestly, it's not what it used to be.
Honestly, it's not what it used to be. Jesse is great! He is the friendly, reassuring face and I appreciate working with him. However, we come from 100 miles away and used to ALWAYS be offered a loaner vehicle (time is precious in completing errands and returning the 100 miles home again). We only got a loaner vehicle this time because we spent nearly $2,000 on regular service work. We specifically needed just one additional piece looked at that was an after-market product installed by Rimrock that was loose. By the time we got home, the loose item had fallen off. I'm wondering what happened to the complimentary car wash with service? It's not a big thing, BUT it's a big thing to me. I have a subscription with a car wash, so I easily run through whenever needed, but it's just an extra touch I think Rimrock should bring back. Stepping back into a washed car with clean floor boards feels pretty good after you've just paid the service bill. Speaking of car wash, like I said, we were granted a loaner because of the extent of work and time our service would require that day, but the loaner was dirtier inside and out, than my own personal car ever is, and I live a regular messy life on a gravel driveway. Rimrock, we are pretty dedicated customers, you could just bring back some simple customer service that you used to offer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Had a really great experience there.
Had a really great experience there.They all are very professional and knowledgeable! I had the pleasure of working with Jesse who made my buy easy with the help of Jose thank you guys for making my experience unforgettable!
Had a really great experience there.
Had a really great experience there.They all are very professional and knowledgeable! I had the pleasure of working with Jesse who made my buy easy with the help of Jose thank you guys for making my experience unforgettable!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We were very pleased with all aspects of the purchase of
We were very pleased with all aspects of the purchase of our Outback. Would recommend Rimrock Subaru to anyone.
We were very pleased with all aspects of the purchase of
We were very pleased with all aspects of the purchase of our Outback. Would recommend Rimrock Subaru to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent dealership.
Excellent dealership. Sales personnel are very knowledgeable, and great to work with. Finance department are friendly and efficient. I've had my vehicle serviced many times at Rimrock Subaru and they have always been at the top of their game.
Excellent dealership.
Excellent dealership. Sales personnel are very knowledgeable, and great to work with. Finance department are friendly and efficient. I've had my vehicle serviced many times at Rimrock Subaru and they have always been at the top of their game.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
When we decided to buy, I did extensive research and
When we decided to buy, I did extensive research and searched online Chev, Toyota and GMC. I decided Subaru had more to offer than the others. We were very lucky to have Rebecca Bandy as our salesperson. I was so confident that I helped another person sell a 2024 to the neighbor across the street.
When we decided to buy, I did extensive research and
When we decided to buy, I did extensive research and searched online Chev, Toyota and GMC. I decided Subaru had more to offer than the others. We were very lucky to have Rebecca Bandy as our salesperson. I was so confident that I helped another person sell a 2024 to the neighbor across the street.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They are very proficient and courteous.
They are very proficient and courteous. They answer all your questions without any hesitation. They get your vehicle in and out of service in a timely manner
They are very proficient and courteous.
They are very proficient and courteous. They answer all your questions without any hesitation. They get your vehicle in and out of service in a timely manner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair