Skip to main content

Karros Burbank

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (7 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (7 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Karros Burbank from DealerRater.

Want to share your experience with this dealership?

Write a review

Karros Burbank is the way to go.

The guys at Karros are extremely nice and patient. They answered all my questions. I felt very comfortable. I couldn't be happier. Totally recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Car searching

They were very helpful and full of information that was available to me. Even though i had a family i merge cu were I could not purchase a car at this time. They were very polite and understanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great customer service!

Karros Burbank has fast response times and straight to the point answers. No BS transactions! I would recommend this dealer to everyone! Karros Burbank is #1

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Selection of cars and trucks

Great place to find your next car. Good prices are easy to talk to everyone there. The cars and trucks are in great condition. The only problem you might find is deciding on just one you want.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

awesome customer service!!!

awesome customer service!! me and my girlfriend was looking for a used car amd this place has it and when we checked out the place we were greeted right away by Siso very friendly person he even let me test drive the car while waiting for Jose and once we start talking about numbers he gave us a fair deal that i cant refuse and we never felt pressure on the transaction but in the end we took home the car and we are a very happy customer. i highly recommend this place to anyone looking for a used car and looking for a great deal. ??

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Really good customer service! Bought my 3rd car!

I've bought three cars from Elmer Field. I first bought a work truck back in 1997. Ever since,I've been back to buy my cars there. The owner is humble and easy going. It's a pleasure dealing with Mario and Alex. I've never had major problems with my cars,but when I did have a minor issue they fixed it right away with no hassle. It's a great place, I recommend it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service!

Elmer's is great in taking care of their customers. I highly recommend this dealer. Specially when you have an issue after the sale. Even though I bought the car as-is they took care of the starter that went out after 4 months of buying the car. I drive my Acura a lot and they didn't question me about. I appreciate the whole team, I recommend it!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No