New To You Auto

2.8 out of 5 2.8

Reviews

2.8 out of 5 2.8
18 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    June 16, 2020

    I bought a car Thursday night, no gas in tank barley made it too a gas station before I ran out of gas. Oil change over due. Drove it home...had to go... out of town for the weekend... Monday I got home had a chance to drive the car by the end of a short drive all kinds of lights were lit up and a belt had been shredded to pieces. called the car place and was told I did not buy my car from them, and the guy who answered the phone was a complete xxx hole... ended up taking it into a real shop to get the belt and pully fixed... I still have to get many other issues fixed. they lied on the paper work to what was good and bad said it would pass emissions what a joke.. I would not send my worst enemy to this place to get a car!!!!

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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 14, 2020

    I had been looking for a while was having trouble getting financed I did have some money to put down New 2 You in Waukesha sales team worked hard to get... me taken care of it wasn't smooth because of my part they made up for it and got me into exactly what I wanted thanks guys

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • August 16, 2014

    I wanted to add to my last review because I am super happy with my car and the customer service! I was rushed to pick it up, and they worked extra hard... to accommodate me, and did it all happily! I am a woman, and it is typically very frustrating for me to car shop, but this experience was amazing! I would buy from them again in a heart beat!!!

    5.0 out of 5
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    3.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 5, 2017

    Long story short...bought a car from these guys and the check engine ligh came on... granted it was for my daughter. Was told to bring the car in... I... was a bit angry that i bought this car two weeks ago and already a problem. Turns out our little angel has been fueling up while it was running and tripped the light... Thanks guys for getting me in and out with no questions. we be buying our other daughters car from you guy... Thanks Robbi.

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    4.0 out of 5
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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 4 found this review helpful. Did you?
  • 5.0 out of 5
    February 17, 2017

    We stopped by New 2 You auto sales by chance looking for a Jeep Cherokee. And lo and behold they had one. The salesperson Chance came out and greeted us... and asked us if we needed any help. We told him we were interested in the Jeep and he said he would go grab the keys. He handed us the keys and said if we wanted to take it for a test drive just let him know. He did not pressure us or try to pull any shade over our eyes. He even suggested that we take it to our mechanic just to ease our minds. Our mechanic found some minor defects. I told Chance about them and he them taken care of right away. All in all I am very pleased with my new Jeep and will recommend New 2 You to anybody who is looking for a good deal on a car.

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    3.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    September 4, 2016

    I bought a 2000 Acura Integra. Drove it for a month just as a daily driver, I made my first payment on the car and the next day my engine blew. Took it... to a mechanic and he said that it has been having problems for a while and told me the piston rings blew. When I called to see what they would do they said sorry can't help you only the owner can, so Chance said to call back Friday and I did and the owner said he is not going to do anything. Walked in and they had an attitude the entire time because he claims he wanted to buy the car himself. Also wouldn't budge on the price even though I had the money in hand. Also said you have to be over 30 to drive it because it is Manuel and to many kids will tear up the transmission, I said it's not my problem and he said then you can walk out.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 4.0 out of 5
    July 27, 2016

    Great place to buy a used car! easy to work with , no pressure, bought my daughters car there and plan on buying my sons car thers... Thanks Chance!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 1, 2016

    I'll admit when I first read the reviews I was not even remotely interested in checking this place out, but luckily my wife nudged me to go and I was honestly... confused on how this place had so many negative reviews! I called and nobody answered but was returned with a phone call in 5 mins and the person I talked to have me a great deal of info on the car I was inquireing about! I walked in and the salesman chance greeted us with open arms. My wife and I ended up also interested in another vehicle we found there and chance gave us a full detail of info on the pros and cons of each and it was so deeply helpful as I am not very mechanically inclined, but he told us everything we should possibly know and never was made us feel pressured to buy! He also was willing to negotiate on a price that was most satisfactory for me at least and I think this was the most pleasant car transactions I have ever had! People give these guys a shot I was skeptical too but these guys rock!!!!

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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    August 21, 2015

    All the reviews talk about dealer not getting back to online inquiries. A small lot does not necessarily have the manpower to respond to emails all day.... I stopped by this afternoon. I was not approached right away but in my experience I do not want a salesperson hovering over me. When I talked to the co-owner he was very helpful and it was obvious he was a hard worker. Have a call back coming to me on a particular vehicle this week. Ill keep you posted.

    4.0 out of 5
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    3.0 out of 5
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    Not Applicable
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    June 9, 2015

    I read the other reviews and was concerned about this dealer. However, I reached out to them anyway to look into the availability of a car I was interested... in. I called the number listed on cars.com and was told the number was no longer in service. I proceeded to check New to You's website, and discovered that the phone number listed there does not match the one here. When I called, they answered right away and were very personable and helpful. The car that I was looking at had a feature I didn't want, so I didn't go to the facility to test drive, but they were very helpful over the phone.

    4.0 out of 5
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    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
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