Reviews
It's a shame that even though I had my car loan approved
It's a shame that even though I had my car loan approved and found the car I was looking for, I wasn't able to do business with Diamond Motorworks solely because they don't accept Penfed's method of payment to the dealer. I got very good interest on my own because the dealer simply didn't give me too many alternatives just one with Ally. I told them Penfed would send the check to me and that I would sign it and send it to them, but unfortunately, they responded with a resounding NO, and that's why I'm leaving this comment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Edgar. Thanks for your interest in the 2025 BMW M2 that we had. I think what's more shameful is the fact that you left us a negative review and disparaged a hard working business. It's not that we don't accept Penfed, it's that we don't accept a check made payable to both you and us and that's what you wanted to pay us with. You wanted to pay us with a check that would have gotten rejected by our bank when we tried to deposit it, so obviously we cannot accept it. If we were buying a vehicle from you, you would want us to pay you with a check that's made payable to you, not both of us. Penfed will often make checks payable to only the dealership upon request but sometimes they may not, that's not our fault and is entirely between you and Penfed. We were entirely transparent with you and during this whole process and gave you other finance options and tried our absolute best but we are not at fault if you were unable to produce an acceptable form of payment.
We our satisfied with the purchase so far as we just
We our satisfied with the purchase so far as we just received the vehicle today!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Diamond Motorworks is great.
Diamond Motorworks is great. They have great cars for sale, they are very honest and fair, and they do what they say they are going to do. I'll definitely be back for another car in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your kind words and we looking forward to working with you in the future!
Very impressive showroom with a friendly and helpful
Very impressive showroom with a friendly and helpful staff. If you’re in the Chicago area I highly recommend stopping by to meet the team and check out the inventory. Even though I didn’t buy a car on my first trip to Diamond I expect to work with them down the road.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Very impressive showroom with a friendly and helpful
Very impressive showroom with a friendly and helpful staff. If you’re in the Chicago area I highly recommend stopping by to meet the team and check out the inventory. Even though I didn’t buy a car on my first trip to Diamond I expect to work with them down the road.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Diamond Motorworks made the process of getting my
Diamond Motorworks made the process of getting my Mitsubishi 3000GT so easy! Not only was the car exactly as advertised, it looked even more beautiful in person. I was nervous to buy a car sight unseen, but honestly everything was so well documented and Tyler answered all my detailed questions about the car, so it put my mind at ease. The signing of paperwork was extremely easy, just a few signatures and done, no upsells, hidden fees, or anything like that. The price is the price and that takes some stress out of the process. After sending the money over, the car shipped two days later and then arrived two days after it shipped. The transport company was great as well and let me know in advance when they would be dropping the car off. Within a week I had the title in hand and was ready to register in my home state. For anyone looking for high end, classics, or just super well maintained vehicles, Diamond Motorworks is the place to go! Thanks again to Rami, Tyler, and the rest of their team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the kind words and congrats on your 3000GT VR-4! We look forward to hopefully working with you again in the future.
I visit Diamond Motorworks every once in a while.
I visit Diamond Motorworks every once in a while. They have an amazing collection and their staff are professional and knowledgeable about their cars. Hope to buy from them one day!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
I purchased a nice classic Bronco from Diamond Motorworks
I purchased a nice classic Bronco from Diamond Motorworks sight unseen and was happy with their level of professionalism and communication.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They buy cars off of popular auction websites and resell
They buy cars off of popular auction websites and resell them. Don’t waste your money when you can buy direct from the auction sites
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Rusty. We do occasionally buy cars off popular auction websites and resell them but that only accounts for about 5-10% of our sources of inventory. What we're struggling to determine is why this lead you to leave us a 1 star review. We have no record of ever doing business or interacting with you. Your behavior of disparaging hard working businesses who have not harmed you seems to be consistent with individuals possessing and struggling with mental instability. We suggest you take some time to reflect on your actions, seek help and try to become a better person. We are here and praying for your improvement, Rusty.
Rami the owner stands on his word .
Rami the owner stands on his word . From the time I walked on the showroom floor from the time I drove off in my corvette was one of the best if not the best experience I’ve had buying a car!!! Shout out to him and his amazing staff!!! He has earned a lifetime customer in me!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car