Jonathan's Auto Outlet

Reviews

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12 lifetime reviews.

  • 5.0 out of 5
    July 9, 2017

    I had been looking for a used Mini Cooper to drive as my daily commuter. I had looked at other dealerships in the area that were asking way too much for... similar vehicles. They were older and you could tell not very well maintained. I took the 23 mile drive from my home and was pleasantly surprised with the quality of the 2010 Mini they had for sale the price was the same as a local dealer selling a 2003 approximately the same milage. There was one minor issue the AC was not cold. upon picking my new ride up all my concerns had been addressed. staff is very friendly and approachable. I would do business with these folks again

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 8, 2016

    I bought a used SUV . Jonathan let me take the auto to my garage . My guy found some issues and Jonathan fixed them within one day . Very honest.....

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • November 25, 2014

    I've known Jonathan and Laura for years now. DARE is the only place I bring my cars because this family run business is competent, fair, honest and above... all trustworthy. I NEVER have to worry about whether unnecessary repairs have fattened up the bill, or that the bill isn't anything but market competitive or usually, way better. They get things right almost all the time and absolutely stand behind their work if they don't. Over the years I've brought in foreign and domestics of all makes and their trained staff handles them all. I would absolutely buy a car from Jonathan, anytime. Let's be real here too, Jonathan is giving cars a 'second life' so many have 100k miles or more. That said, their age and miles usually means they cannot possibly be as reliable as new but that's no fault of this dealer. Jonathan goes through all the cars and won't sell one that isn't safe and ready to drive across the country, and that's not something you could say about too many small dealerships. In today's age of sketchy shops and dealers it's usually hard to find anyone you never have to second-guess or 'keep honest'. DARE is one of those rare places.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    December 28, 2015

    I bought a 2003 Ford Expedition from Jonathan's . He let me take it to my mechanic who was 12 miles away . My guy some issues but Jonathan took care of... everything that the truck needed . He was always open and honest with me . I have had no problems with the auto yet . He inspects all the cars and does a fresh oil change also . They just seem like very honest people who care about what they sell .

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 30, 2014

    I had an amazing car buying experience! The car I looked at was inimmaculate condition. All it needed was a center console & a o2 sensor and it was replaced... as promised!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your purchase. We are happy that you are enjoying the car you have been searching for.

  • 5.0 out of 5
    August 15, 2014

    I wanted a cheap but reliable car for my daughter. I did some searching on cars.com and this 2002 Taurus seemed to meet my needs. Jonathan was so relaxed... about letting me go out to test drive it, then allowing me to take it 20 miles away to my favorite mechanic. I wanted to make sure that I was making the right decision, so I called Jonathan with so many questions over the next three days. He returned every one of my calls promptly and patiently, and was willing to do anything I wanted to make sure that this car would be healthy. I've only owned this car for about five hours. But I'm already certain that I've done the right thing.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    July 14, 2013

    Went look at the car, they said all repairs were done at dare and the car was in good condition. When I drove the car- air conditioner sounded like it... was fill of water in duct work and the Brakes mad all kinds of noise!!!!!!!! They said they would fix and call me- never called

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Joe, We appologize for not getting back to you in a timely manner. It did take us too long to bring the vehicle back into the shop to check it out an...d rectify any issue. I didn't want to contact you until I was certain the vehicle was ready. In the mean time we were expecting you to bring your vehicle to our shop so that we could assess it's trade value. When you didn't, we assumed you lost interest, and the shop priority for the vehicle you were looking at dropped even lower. Never-the-less, we should have followed up with you. The vehicle was serviced prior to going on the lot. When a vehicle is idle, especially during the rainy weather we have been having, brake rotors become very oxidized, and can sound horrible when first driven. Sometimes they self correct, or they may have to be re-surfaced. The water noise was caused by a blocked sunroof drain line which was missed during the initial servicing, because it wasn't raining at the time. This blockage can occur if the vehicle has been siting under a tree and debris gets washed into the narrow drain passage.

  • 5.0 out of 5
    May 29, 2013

    I found Jonathan's through cars.com. They allowed me to take the car, a used Subaru to "my guy" in Edgemont. After reviewing a few issues that they found,... Jonathan's did the work to resolve them at no additional cost to me. They day after purchase, the Subaru wouldn't start. Now at my home in Ambler, I took the car for service locally. Upon recieving a bill for new repairs made the day after purchase, I called Jonathan. He immediately heard me out and agreed to help me with the cost of the abrupt malfunction. As of now the Subaru is running strong and we are very appreciative of the service we recieved from Jonathan's. It was clear that they wanted to do everything that they could to ensure that they sold us a quality vehicle. What could have been an unsettling experience was made into one that will bring us back. Thanks again guys! Owen

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 30, 2012

    After searching several months for a specific used truck, I found it at Jonathan's. The staff was extremely accommodating, staying open late on a Saturday... so I could test drive it. The truck was completely checked over and serviced by their expert shop. It was very competitively priced and dealing directly with the owners gave an additional sense of confidence. Overall, you can feel very comfortable with buying a used vehicle from Al at Jonathan's or using their service department DARE.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 4.0 out of 5
    December 7, 2011

    Purchased a used vehicle, excellent service with a friendly staff

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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