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Lie, cheat, steal.
Lie, cheat, steal. They will sell you a trash vehicle while telling you it’s been reviewed by professional mechanics. They will lie to you about your warranty and the condition of the vehicle. Just don’t waste your time and money here. You’ve been warned.
Bought a lemon
This place is terrible. I bought a car for my newly licensed driver back in December. I stressed how important it was I had a sound car for my daughter as I did not want her stranded on the side of the road. Two days after driving off the lot the check engine light came on. I took it back in and since the check engine light was not on they could not read the codes. I took it to a repair shop and was told break rotors were very bad and battery needed replaced immediately. We ended up spending over $3,000 on repairs in the first 6 months. The check engine light still kept coming on. I took it into a shop in early October and they gave me an estimate for over $8,000 for cam shaft crank shaft rebuild. I called back to the dealership to see what they could do as this car has had continuous problems since I bought it. Zack acted like he was going to help. They had the car in the shop for two days for just the evaluation. During that process they kept stressing that they thought it would be best for me to just trade the car in. (I would NEVER trade for another one of their cars). While the car was in the shop being evaluated I spoke to a family member who is a mechanic and he did a lot of research on the vehicle and the codes that were coming up and stated I really needed to look at having the cam sensor updated which is an easy and cheap fix. He felt that was most likely the only concern. Once I called Lakeside back to get an update they told me that it was likely a cam sensor but that the mechanic felt the motor was going to go out at any time (not likely true at all). They said they could provide a quote for a new motor or they could find us a new car to trade in. I asked for a quote for the cam sensor only and they would not provide that quote for me. They really just wanted me to put more money down on a different xxx car. The worst part is he said, since you have had this car for a couple of years and because of the issues with it we won't be able to give you very much on the trade... I had the car 9 months and my daughter had put right at 2,000 miles on the car... and we already put over $3,000 into that car is in WAY better shape then it was when we bought it from this dealer. You guys are absolutely terrible and I hate I ever stepped foot on your lot.
Pretty great staff and facility.
Pretty great staff and facility. You can tell these people really care! Will 10/10 reccommend to friends and family. Probably the only place in town that is still locally owned and operated!
Fantastic service here.
Fantastic service here. Just stopped in and had a few questions about a car I bought from them 3 years ago. The sales guy sat with me for about an hour explaining everything I had a question for. I'm pretty sure he didn't get paid for that and he still sat with me anyway! I will be back just because of their service!!!
People here are incredibly friendly.
People here are incredibly friendly. Was in and out with our purchase in about 2 hours. Unfortunately the vehicle did have a few issues. However once bringing it up with the Store Manager they were more then happy to help us fix it at no costs to us. Whenever I need a pre-owned vehicle this is where I will go!
Jacob did a awesome job getting me into a new vehicle! He was very patient with me as I didn't know exactly what I wanted. I highly recommend Lakeside auto!
Honest and caring dealership.
This is a very honest dealership. Unlike other dealerships that are down your throat every 5 seconds they let you take your time and spend as much time as you want with you , show you everything and even let you haggle on the monthly or total cost.The people are very warm and welcoming.
Arrived at the dealership just looking around for a car and instantly greeted by a nice young gentleman Mario. He was a really big help to me as he walked me around the dealership and showed me all of their cars. Mario allowed me to see the interior of each car that has caught my attention and that was something I liked about him and this dealership. He pulled up the car on the phone and showed me what every detail that went with it. It helped to see if there was any hidden damage and that’s another thing I liked about Mario. He’s very honest with what he is selling and very kind. I would highly recommend this dealership to friends and family.
They’re all really nice and are good at communicating and helping decide which car I wanted. They helped me with the payments and everything! Especially this young man called Mario, he’s the best! He made me laugh throughout the entire conversation and made me feel comfortable. He helped a lot!! Definitely will be coming back again!
The communication started out good until the time got
The communication started out good until the time got closer to actually drive to the dealership and asking for pics of the actual vehicle i was interested in. No pics were ever sent and not one time was i tole the address for the dealership was in Colorado Springs. I found that out the hard way. After finding out on my own where the dealership was located i called and spoke with someone who told me they would actually send some pics before i took the 2 hour trip to the location. That was almost a week ago and all communication on their end seized. I would not recommend this place at all.