Specialty Autoplex

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
14 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    March 11, 2019

    Amazing experience at Specialty Autoplex! This place helped start our TJ addiction, recently traded for a Jade 1998 Wrangler Sport 4.0L with the 32RH transmission... and 140k miles on the clock, we love this thing and it has been a blast and runs like new. Drove it back to Tulsa and have added 600 miles to the odometer we will be looking to buy another TJ or LJ in the near future from Specialty Autoplex.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so pleased you are enjoying your Jeep. Thank you very much for your business!

  • 1.0 out of 5
    March 6, 2019

    This place is a SCAM!! Do Not buy a vehicle from here! They will be nice at purchase but it's a SCAM! I was wondering why Dave kept asking me to leave... a good review when we drove off the lot but I'm glad I forgot to do it because it would've been a LIE!! Our truck didn't work as well as they said it would after they got our money, they will act professional but you better pray to the Lord for guidance before you do business with them because IT'S A SCAM! We pay $200 every two weeks and when we missed a payment I tried to pay that payment plus the one due but they refuse to let us pay the two payments! It's like they were waiting for us to miss a payment so that they can pick the truck up! We weren't a month behind or always late paying or anything bad, I think that they are about to get another big down payment from someone else then SCAM them next with this truck! It's awful what they're doing!!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 4 found this review helpful. Did you?
    Dealer Response

    We regret that you feel this way. We take our reputation very seriously and strive for satisfaction with every customer interaction. For over 25 years..., we have served the Dallas Fort Worth area and beyond with integrity, honesty, and respect. We have an A rating with the Better Business Bureau and thousands of satisfied customers. We make every effort to work with our customers. We make numerous documented attempts by phone and mail to contact our customers regarding past due accounts and failure to maintain required insurance on the vehicle. Unfortunately, when an account becomes uncollectable and financing requirements are not met we have to take measures that are necessary but not easy for either party involved. We appreciate the opportunity to serve you and wish you well.

  • March 9, 2018

    I was a first time buyer and they walked me through the entire process! They didnt get impatient with me and they taught me how to maintain my vehicle... and even taught me how to better my credit score and how the loan proccess worked. They got to know my personal life and worked with my financials. I couldnt have made a better choice on where to buy my first car!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 12, 2017

    Highly recommended, great truck, great stuff, great business! A+++

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 12, 2017

    We had an excellent experience purchasing a used F-150 to replace Tropical Storm Harvey flooded vehicles in Houston. Don the owner was a courteous and... no pressure guide while showing us our vehicle of interest. We bought a truck in excellent condition at a fair price. Poor Google reviews on numerous DFW used car dealers steered us away from several trucks and toward Specialty Autoplex and one alternative dealer. I highly recommend this dealer and would buy from them again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 24, 2017

    Hello,I had a great experience buying my truck from specialty autoplex from start to finish,they are honest friendly and very helpfull! I will shop there... in the future. If you need a good car or truck call them Now! They can help You! Hiley recommend them!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 22, 2017

    We have had great experiences with Specialty Autoplex and Dave. He was very informative, and helpful throughout the whole purchase process. And Dotchie... was pretty awesome as well!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 4.0 out of 5
    February 6, 2017

    Good customer service! This dealer answered all emails, had the car ready when we arrived and had a no hassle process to test drive the car. Very friendly... and helpful!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    August 22, 2015

    We were shopping for a used car for our son and we found a 2010 Ford Escape from Ultimate Machine. The care was in great shape and had very low mileage.... Our son is happy, we're happy, all and all it was a very good experience. My only dissatisfaction was that the financing offered by Ultimate was not really acceptable to us. We ended up having to run to the bank. But Sam did keep his dealership open late to accommodate us. I would recommend Ultimate Machine if you're looking for a clean used car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 27, 2015

    If you haven't had the opportunity to go to Specialty Autoplex, I highly recommend it. I think they will exceed your expectations as they did mine. Plain... and simple ~ Great people. I've never felt more relaxed while purchasing a vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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