Ewald Chrysler Jeep Dodge RAM

Had an awesome experience with sales representative Roy Visor. He was very helpful and knowledgeable towards my needs. Although I did not find exactly what I was looking for at the time, Roy was very patient with me. I look forward to doing business with Roy.

Placed an order through molar.com which was filled by this dealership. Called parts with issues with the order and the parts lady could not help. When the parts manager got on the phone, he refused to help stating that even if the VIN is entered to ensure the parts are correct, it still allows improper parts to be ordered. Would not help with return and cited “fine print” for 25% restock fee even though this was no fault of my own. Stated multiple times I should have ordered through my local dealership versus molar.com for my Ram truck. Do not allow the order of molar.com kicks your order here, they will refuse to help and make things right. Was not seeking refund, just the correct parts.

We have worked with Kurt twice, unfortunately our last purchase was less than stellar. We purchased our 4Runner and noticed a loud clunking sound coming from the front suspension. We were assured by the manager that “it passed inspection” so it wasn’t a safety issue. I then took it to my mechanic shortly after bringing it home to get the clunking noise fixed and he discovered that our front right wheel was about to come off. The lower ball joint was completely disintegrated and it was obviously unsafe to drive. I informed Kurt of this issue and he told me to send him a copy of the bill. $500 in repairs later it was back on the road. I sent Kurt a copy of the bill, but nothing was done. I followed up with Kurt several times to give Ewald a chance to make it right. I was then told that because I didn’t drive the vehicle to them before getting the repairs done, they weren’t going to reimburse us. Ewald expected us to drive 45 minutes back to them so THEIR mechanic who missed this obvious safety issue during the inspection could fix it… whoever did the inspection on this vehicle clearly didn’t inspect it very thoroughly. That isn’t someone I want working on my vehicle. Per the WI DOT website, safety issues must be disclosed on the window sticker, even for vehicles sold “as is.” I have reported this falsified and/or negligent window sticker to the DOT, but I doubt they will do anything about it. Ewald doesn’t stand behind their vehicles, and buyer beware — you should take any vehicles you want to purchase from here to a third party if you want a reliable inspection.

Editing my previous review: We have worked with Kurt twice, unfortunately our last purchase was less than stellar. We purchased our 4Runner and noticed a loud clunking sound coming from the front suspension. We were assured by the manager that “it passed inspection” so it wasn’t a safety issue. I then took it to my mechanic shortly after bringing it home to get the clunking noise fixed and he discovered that our front right wheel was about to come off. The lower ball joint was completely disintegrated and it was obviously unsafe to drive. I informed Kurt of this issue and he told me to send him a copy of the bill. $500 in repairs later it was back on the road. I sent Kurt a copy of the bill, but nothing was done. I followed up with Kurt several times to give Ewald a chance to make it right. I was then told that because I didn’t drive the vehicle to them before getting the repairs done, they weren’t going to reimburse us. Ewald expected us to drive 45 minutes back to them so THEIR mechanic who missed this obvious safety issue during the inspection could fix it… whoever did the inspection on this vehicle clearly didn’t inspect it very thoroughly. That isn’t someone I want working on my vehicle. Per the WI DOT website, safety issues must be disclosed on the window sticker, even for vehicles sold “as is.” I have reported this falsified and/or negligent window sticker to the DOT, but I doubt they will do anything about it. Ewald doesn’t stand behind their vehicles, and buyer beware — you should take any vehicles you want to purchase from here to a third party if you want a reliable inspection.

Go check then out they are Friendly, helpful, informative! I will definitely go back again! Maxwell is the best!

I will never take my jeep to this dealership again! I had my jeep towed there because my jeep died. there was no power. my passenger window and driver window were down and we were expecting up to 8 inches of rain for the weekend, The girl at the service desk promised they would get it in the shop for the weekend and guess what? I checked the lot on sunday morning and it was pouring buckets and there my jeep sat in the pouring rain, windows down. they did detail it after getting the car repaired but it showed me they did not give a crap I had to keep calling to check on what was being done, they never called me. after I picked up the jeep the following day I went on the expressway and my steering was pulling to the right, customer service called me to see how things went with the repair and I told them about the steering and they said to bring it in on monday I made a appt for 10 am they said it would take a hour to fix and would be free of charge, I get there on Monday and 2 service guys were whispering to each other while they were checking me in and said they would have to see if there would be charges, he said it might of happened when they rotated my tires, they never rotated my tires they pulled the right tire of the passenger side to replace a push start battery. so its 10 am at that point I tried calling them at 1PM and I get the run around, called back at 3pm and they still have'nt even looked at it(whats the point of making a appt). I told them I'm coming to get my jeep have the keys ready. it was a waste of my time and I will never recommend this place to anyone.

Bob Groover is amazing, he is an authority on ram trucks and I truly appreciate his expertise. Ewald is a great dealership, and I plan to come back!

This dealership is the only dealership in the area that is price gouging on new vehicles. They have between 3000 and $5000 additional dealer markup. I saved thousands buying from another dealer I also received $3500 more on my trade

They where very helpful in getting me the exact car I wanted two thumbs up

Very professional, Sent photo's of the vehicle immediately. Followed up with a phone call.