Ewald Chrysler Jeep Dodge RAM

Wanted to purchase a 2020 Jeep Wrangler and after the long search for the vehicle and process of purchasing the vehicle Lonnie Peterson made it happen!... Great service!

Everyone there was very kind and welcoming and got down to business asap while maintaining a kind trendily atmosphere and it wasn’t like talking to a machine... you felt like you were talking to a good old friend

I bought a 2014 Mustang GT from Roy Visor and had an amazing experience. We went in kind of late and Roy, Andy and Ryan were able to get us in and out... before the end of the night! If I could rate them a 10 I would. Fantastic job. Highly recommend!

After a horrible experience with other dealerships I found Ewald in Franklin, WI and decided to give them a try. I was looking for dealership to help... me with my unique situation and Ewald didn’t disappoint. When I walked into the car lot Lonnie Peterson greeted me right away and was kind and helpful. He is a great salesman. If you want a good price and direct answers for a car you are interested in, talking to him is the best choice. Pricing on the cars and your trade in will be fair, and the buying process is easy. Lonnie worked hard to make my deal as simple as possible and never gave up on making a deal workout for me. I’d recommend any of my friends or family to him. I left with a great deal on my new (used) car and I will go back to Ewald and Lonnie again because of the excellent customer service and high quality vehicles. Lonnie Peterson is a true professional throughout the process and continues to be with his follow up. Best decision I going to Ewald in Franklin, WI. Thanks for exceptional customer experience!

Tom you were excellent, you set the bar with your honesty, helpfulness, made us very comfortable and pleased with our decision to purchase from ewald.because... of you we would come back.kudos to you Tom.

I recently purchased a 2019 dodge rebel, pete was my sales rep with the assistance of pat the general manager. My purchase experience was awesome. But... where things took a turn for the worse was parts and services. My rebel is having issues maintaining a battery charge, initially the dealership diagnosis was the alternator. I was given a 5 day lead time on this issue, I followed up with service on the 5th day, to find out my part was given to someone else and the new lead time would be 2 to 3 weeks. No one was going to call me I'm assuming, so I asked could i get the part number to see if it was anything i could do. I was told no and its a chrysler issue the part is back ordered. I called my local dealer not only did he get the part in 2 days, when he guaranteed me 3 to 5 days. I'm still yet to really drive my brand new car i bought. The kicker is the alternator wasn't even the issue, the new dealer order the correct part which is my current status. I'm moving to another state at the end of the month, i would have really been in a bad spot had i waited the 2 to 3 weeks for a part that wasnt even the issue. Please ewald dont let emotions play a a part in a customers experience, I never showed any anger throughout this process I only wanted my car fixed in a timely manner before i move. And with enough to time to ensure its good to drive 400 plus miles without any issues. The service department cared more about the revenue of the maintenance than getting me the best service for the car.

Problem with passenger sliding door. Broken latch was more expensive than value of vehicle. Ended up trading in for different used car. Good compromise.... Happy with 2017 van.

Absolute trash Won't stand behind their product when you spend 27k there Avoid them at all costs It's impossible to talk to a human, they'll transfer... you around until you give up