Ewald Chrysler Jeep Dodge RAM

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3.7
(443 reviews)
Visit Ewald Chrysler Jeep Dodge RAM
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 9:00am–9:00pm
Tuesday 7:00am–6:00pm 9:00am–9:00pm
Wednesday 7:00am–6:00pm 9:00am–9:00pm
Thursday 7:00am–6:00pm 9:00am–9:00pm
Friday 7:00am–6:00pm 9:00am–9:00pm
Saturday 7:00am–3:00pm 9:00am–5:00pm
Sunday Closed Closed
New (414) 386-8714 (414) 386-8714
Used (414) 377-4903 (414) 377-4903
Service (414) 409-7893 (414) 409-7893

Inventory

See all 236 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since October 2006.
With a consistent supply of high quality new and pre-owned vehicles by Chrysler Dodge and Jeep Ewald Chrysler Jeep Dodge RAM offers customers in the Franklin WI region tons of choice; we have something for everyone. We also provide a full line of services to our customers which include vehicle repair car loans and an inventory of OEM Chrysler Dodge and Jeep auto parts. There is something here for everyone so come and visit us at 6319 S 108th Street to see for yourself!
"All Together Now All Together Different"

Service center

Phone number (414) 409-7893

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Reviews

3.7
(443 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Very Good Service

Had an awesome experience with sales representative Roy Visor. He was very helpful and knowledgeable towards my needs. Although I did not find exactly what I was looking for at the time, Roy was very patient with me. I look forward to doing business with Roy.

1.0

Placed an order through molar.

Placed an order through molar.com which was filled by this dealership. Called parts with issues with the order and the parts lady could not help. When the parts manager got on the phone, he refused to help stating that even if the VIN is entered to ensure the parts are correct, it still allows improper parts to be ordered. Would not help with return and cited “fine print” for 25% restock fee even though this was no fault of my own. Stated multiple times I should have ordered through my local dealership versus molar.com for my Ram truck. Do not allow the order of molar.com kicks your order here, they will refuse to help and make things right. Was not seeking refund, just the correct parts.

Consumer response

Order was placed through mopar.com, not molar.com

Dealer response

Wonderful to hear. Thanks so much for leaving us a review. See you soon!

1.0

Ewald doesn’t stand by their vehicles

We have worked with Kurt twice, unfortunately our last purchase was less than stellar. We purchased our 4Runner and noticed a loud clunking sound coming from the front suspension. We were assured by the manager that “it passed inspection” so it wasn’t a safety issue. I then took it to my mechanic shortly after bringing it home to get the clunking noise fixed and he discovered that our front right wheel was about to come off. The lower ball joint was completely disintegrated and it was obviously unsafe to drive. I informed Kurt of this issue and he told me to send him a copy of the bill. $500 in repairs later it was back on the road. I sent Kurt a copy of the bill, but nothing was done. I followed up with Kurt several times to give Ewald a chance to make it right. I was then told that because I didn’t drive the vehicle to them before getting the repairs done, they weren’t going to reimburse us. Ewald expected us to drive 45 minutes back to them so THEIR mechanic who missed this obvious safety issue during the inspection could fix it… whoever did the inspection on this vehicle clearly didn’t inspect it very thoroughly. That isn’t someone I want working on my vehicle. Per the WI DOT website, safety issues must be disclosed on the window sticker, even for vehicles sold “as is.” I have reported this falsified and/or negligent window sticker to the DOT, but I doubt they will do anything about it. Ewald doesn’t stand behind their vehicles, and buyer beware — you should take any vehicles you want to purchase from here to a third party if you want a reliable inspection.

1.0

Editing my previous review: We have worked with Kurt

Editing my previous review: We have worked with Kurt twice, unfortunately our last purchase was less than stellar. We purchased our 4Runner and noticed a loud clunking sound coming from the front suspension. We were assured by the manager that “it passed inspection” so it wasn’t a safety issue. I then took it to my mechanic shortly after bringing it home to get the clunking noise fixed and he discovered that our front right wheel was about to come off. The lower ball joint was completely disintegrated and it was obviously unsafe to drive. I informed Kurt of this issue and he told me to send him a copy of the bill. $500 in repairs later it was back on the road. I sent Kurt a copy of the bill, but nothing was done. I followed up with Kurt several times to give Ewald a chance to make it right. I was then told that because I didn’t drive the vehicle to them before getting the repairs done, they weren’t going to reimburse us. Ewald expected us to drive 45 minutes back to them so THEIR mechanic who missed this obvious safety issue during the inspection could fix it… whoever did the inspection on this vehicle clearly didn’t inspect it very thoroughly. That isn’t someone I want working on my vehicle. Per the WI DOT website, safety issues must be disclosed on the window sticker, even for vehicles sold “as is.” I have reported this falsified and/or negligent window sticker to the DOT, but I doubt they will do anything about it. Ewald doesn’t stand behind their vehicles, and buyer beware — you should take any vehicles you want to purchase from here to a third party if you want a reliable inspection.

5.0

Go check then out they are Friendly, helpful,

Go check then out they are Friendly, helpful, informative! I will definitely go back again! Maxwell is the best!

Dealer response

Thanks for the great review. See you soon!

1.0

service center

I will never take my jeep to this dealership again! I had my jeep towed there because my jeep died. there was no power. my passenger window and driver window were down and we were expecting up to 8 inches of rain for the weekend, The girl at the service desk promised they would get it in the shop for the weekend and guess what? I checked the lot on sunday morning and it was pouring buckets and there my jeep sat in the pouring rain, windows down. they did detail it after getting the car repaired but it showed me they did not give a crap I had to keep calling to check on what was being done, they never called me. after I picked up the jeep the following day I went on the expressway and my steering was pulling to the right, customer service called me to see how things went with the repair and I told them about the steering and they said to bring it in on monday I made a appt for 10 am they said it would take a hour to fix and would be free of charge, I get there on Monday and 2 service guys were whispering to each other while they were checking me in and said they would have to see if there would be charges, he said it might of happened when they rotated my tires, they never rotated my tires they pulled the right tire of the passenger side to replace a push start battery. so its 10 am at that point I tried calling them at 1PM and I get the run around, called back at 3pm and they still have'nt even looked at it(whats the point of making a appt). I told them I'm coming to get my jeep have the keys ready. it was a waste of my time and I will never recommend this place to anyone.

5.0

Great salesman!

Bob Groover is amazing, he is an authority on ram trucks and I truly appreciate his expertise. Ewald is a great dealership, and I plan to come back!

1.0

Fly from anywhere else and save thousands

This dealership is the only dealership in the area that is price gouging on new vehicles. They have between 3000 and $5000 additional dealer markup. I saved thousands buying from another dealer I also received $3500 more on my trade

5.0

They where very helpful in getting me the exact car I

They where very helpful in getting me the exact car I wanted two thumbs up

Dealer response

We’re so happy to hear you had a good experience. Have a great day!

5.0

Very professional, Sent photo's of the vehicle...

Very professional, Sent photo's of the vehicle immediately. Followed up with a phone call.

Dealer response

Really glad you had a positive experience. Thanks for reviewing. Hope to see you again in the near future!

See all 443 reviews