Dealer on Cars.com since March 2011
|Sales||9:00 AM - 8:00 PM|
|Service||7:00 AM - 7:00 PM|
|Mon||9:00 AM - 8:00 PM|
|Tue||9:00 AM - 8:00 PM|
|Wed||9:00 AM - 8:00 PM|
|Thu||9:00 AM - 8:00 PM|
|Fri||9:00 AM - 8:00 PM|
|Sat||9:00 AM - 7:00 PM|
|Sun||11:00 AM - 5:00 PM|
|Mon||7:00 AM - 7:00 PM|
|Tue||7:00 AM - 7:00 PM|
|Wed||7:00 AM - 7:00 PM|
|Thu||7:00 AM - 7:00 PM|
|Fri||7:00 AM - 7:00 PM|
|Sat||7:00 AM - 4:00 PM|
From the moment we walked in Angie the hostess greeted us and we met Miguel Tello who guided us through the test drive and all the options we required... for our lease. Yvette the finance manager explained all the cost associated with the lease and we left the dealership confident we make the right choice in selecting this dealership.
We're happy to hear that you had a pleasant experience here at Pines Ford Lincoln! We hope to see you again soon!
Everyone I worked with; Eddie D, Tony, Gilbert, and Hayden were exceptionally nice, willing to work with me and not give up on me knowing how much I w...as interested in buying a vehicle with them. I was very happy with my purchase. Awesome 2012 RAM 1500 Big Horn.
Matt, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questio...ns, we will be more than happy to assist you! Safe travels!
Meshi and Angie were our car sales ladies. This dealership is a hot mess. I have never purchased a car with this much confusion and lack of communicat...ion. We live in Atlanta and located a car at Pine Ford that we were interest in. I started communication informed them we loved out of state and also paid a deposit to hold the car. During the process they left us in the dark wouldn't confirm interest rates or final fees. My husband flew down to Miami was denied a ride from the airport. This was also the FIRST time we have ever been denied not being picked up or reimbursement. I have a text confirming the car would be detailed. My husband Made the 10 hour drive back to Atlanta. This morning I woke up to check out the new car and it was filthy. During my first drive a rotten apple rolled out from under the car and stuck to my leg. I found personal items in the car including dirt baby wipes. I reached out to Meshi and her response was "well the deal is done so". So looks like I have to pay another $100 to have the interior detailed as I was promised.
Meshi And Angie, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at ...Pines Ford Lincoln. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would like the chance to talk to you further so please do call Liza King at (954) 443-7001 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
lifetime reviews of the Service Department.
Oil, Filter Change