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Pines Ford

(2,477 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday 11:00am–5:00pm Closed

Inventory

See all 15 vehicles from this dealership.

About our dealership

At Pine Ford Lincoln our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and pre-owned vehicles is updated daily.
Our service department is state of the art and features the most current diagnostic and repair equipment available. Our highly skilled factory trained technicians will deliver efficient quality vehicle care.
Come in for a test drive today.
Family owned and operated

Service center

Phone number (954) 248-1265

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Reviews

(2,477 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pines Ford from DealerRater.

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I’ll make short their are layers and crooked bunch of

I’ll make short their are layers and crooked bunch of xxxxxxxx told me had a cracked oil pan for 1445.00 but was just a hoe leak

I’ll make short their are layers and crooked bunch of

I’ll make short their are layers and crooked bunch of xxxxxxxx told me had a cracked oil pan for 1445.00 but was just a hoe leak

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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I had a fantastic experience at Pines Ford buying a new

I had a fantastic experience at Pines Ford buying a new truck! Rodolfo, our salesman, was exceptional—knowledgeable, friendly, and transparent. He listened to my needs, guided me to the perfect truck, and secured a great deal with no pressure. The entire Pines Ford team was professional and efficient, making the process seamless. Rodolfo even followed up post-sale to ensure my satisfaction. Highly recommend Pines Ford and Rodolfo for an outstanding car-buying experience! Five stars!

I had a fantastic experience at Pines Ford buying a new

I had a fantastic experience at Pines Ford buying a new truck! Rodolfo, our salesman, was exceptional—knowledgeable, friendly, and transparent. He listened to my needs, guided me to the perfect truck, and secured a great deal with no pressure. The entire Pines Ford team was professional and efficient, making the process seamless. Rodolfo even followed up post-sale to ensure my satisfaction. Highly recommend Pines Ford and Rodolfo for an outstanding car-buying experience! Five stars!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Outstanding service in every aspect.

Outstanding service in every aspect. Marcos my advisor exceeded my expectations and his customer service skills are second to none and it didn't stop there... the cashier Lizett was extremely courteous, gracious and very helpful. She straightened out any issues I had and even arranged and loaner truck for next week. All in all ir was an extremely positive experience when considering all the negative experiences at other Ford dealerships. Marcos and Lizett "Lizzy" should be commended for the job performance. They've got a customer for life... thank you guys!!!

Outstanding service in every aspect.

Outstanding service in every aspect. Marcos my advisor exceeded my expectations and his customer service skills are second to none and it didn't stop there... the cashier Lizett was extremely courteous, gracious and very helpful. She straightened out any issues I had and even arranged and loaner truck for next week. All in all ir was an extremely positive experience when considering all the negative experiences at other Ford dealerships. Marcos and Lizett "Lizzy" should be commended for the job performance. They've got a customer for life... thank you guys!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Outstanding service in every aspect.

Outstanding service in every aspect. Marcos my advisor exceeded my expectations and his customer service skills are second to none and it didn't stop there... the cashier Lizett was extremely courteous, gracious and very helpful. She straightened out any issues I had and even arranged and loaner truck for next week. All in all ir was an extremely positive experience when considering all the negative experiences at other Ford dealerships. Marcos and Lizett "Lizzy" should be commended for the job performance. They've got a customer for life... thank you guys!!!

Outstanding service in every aspect.

Outstanding service in every aspect. Marcos my advisor exceeded my expectations and his customer service skills are second to none and it didn't stop there... the cashier Lizett was extremely courteous, gracious and very helpful. She straightened out any issues I had and even arranged and loaner truck for next week. All in all ir was an extremely positive experience when considering all the negative experiences at other Ford dealerships. Marcos and Lizett "Lizzy" should be commended for the job performance. They've got a customer for life... thank you guys!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Wilfredo Cordero is the most Professional, knowledgeable

Wilfredo Cordero is the most Professional, knowledgeable ,friendly Salesman that I ever dealt with Hope you’re able to work with him!

Wilfredo Cordero is the most Professional, knowledgeable

Wilfredo Cordero is the most Professional, knowledgeable ,friendly Salesman that I ever dealt with Hope you’re able to work with him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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I researched the 2017 Lexus LS460 that I purchased

I researched the 2017 Lexus LS460 that I purchased through Carfax and seeing it was purchased and serviced its entire time at the Lexus dealership in Pembroke Pines FL. It also had been through a pre inspection service at this dealership and had four tires replaced and four wheel alignment. On December 19 2024 I flew from Greenville SC to Ft. Lauderdale and was picked up by my salesperson. Because I had already made the commitment to purchase and signed paperwork on line I thought this was going to go quick and I could be on my 600 mile trip home. Three hours later they finally finished this process. I left and got on I95 and fought heavy traffic for about 50 miles. I finally could get in the right lane and set the cruise and immediately noticed the car would drift to the right. I thought they hadn’t got the alignment just right. After the holidays I took the car to my dealership and was told that four of the control arms had to be replaced because the bushings were worn so badly it could not be aligned. I was given a written estimate of 2500.00 to do this repair. I was shocked because the odometer shows the car has 62,900. I contacted the salesperson about this and got no response so I wrote a letter to the general manager and enclosed all the paperwork from my dealership and as of today I have received no response. In the meantime the 30 day temp tag they issued me has run out and I haven’t received my permanent tag. I have called many times trying to find out where my tag is only to get a voice mail or hung up on or told they would overnight me a temp tag. At 72 Yrs. of age I have never been treated this badly at a dealership. After paying full retail price, dealer fees, sales taxes, registration, title and tag fees I now have a 30,500.00 investment sitting in my garage that I can’t drive.

I researched the 2017 Lexus LS460 that I purchased

I researched the 2017 Lexus LS460 that I purchased through Carfax and seeing it was purchased and serviced its entire time at the Lexus dealership in Pembroke Pines FL. It also had been through a pre inspection service at this dealership and had four tires replaced and four wheel alignment. On December 19 2024 I flew from Greenville SC to Ft. Lauderdale and was picked up by my salesperson. Because I had already made the commitment to purchase and signed paperwork on line I thought this was going to go quick and I could be on my 600 mile trip home. Three hours later they finally finished this process. I left and got on I95 and fought heavy traffic for about 50 miles. I finally could get in the right lane and set the cruise and immediately noticed the car would drift to the right. I thought they hadn’t got the alignment just right. After the holidays I took the car to my dealership and was told that four of the control arms had to be replaced because the bushings were worn so badly it could not be aligned. I was given a written estimate of 2500.00 to do this repair. I was shocked because the odometer shows the car has 62,900. I contacted the salesperson about this and got no response so I wrote a letter to the general manager and enclosed all the paperwork from my dealership and as of today I have received no response. In the meantime the 30 day temp tag they issued me has run out and I haven’t received my permanent tag. I have called many times trying to find out where my tag is only to get a voice mail or hung up on or told they would overnight me a temp tag. At 72 Yrs. of age I have never been treated this badly at a dealership. After paying full retail price, dealer fees, sales taxes, registration, title and tag fees I now have a 30,500.00 investment sitting in my garage that I can’t drive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Terrible experience with the Joel the Finance Manager and

Terrible experience with the Joel the Finance Manager and Pablo the Pre-Owned Manger. They sold the same car twice, failed to communicate effectively the situation throughout the deal. These people will avoid your calls and lie continuously throughout the process all while making excuses when they finally answer the phone. Find another stealership to work with. If I could give less stars than 1 I would.

Terrible experience with the Joel the Finance Manager and

Terrible experience with the Joel the Finance Manager and Pablo the Pre-Owned Manger. They sold the same car twice, failed to communicate effectively the situation throughout the deal. These people will avoid your calls and lie continuously throughout the process all while making excuses when they finally answer the phone. Find another stealership to work with. If I could give less stars than 1 I would.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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I recently had a disappointing experience with customer

I recently had a disappointing experience with customer service, particularly with a representative named Maria. Not only was the service unhelpful, but I also found the pricing to be misleading. The amount I was quoted was significantly higher than what was listed on the website, which felt deceptive. When I reached out to clarify the discrepancy, Maria was dismissive and unresponsive to my concerns. Instead of offering assistance or a solution, she seemed more focused on pushing the higher price without any explanation. This left me feeling frustrated and undervalued as a customer. Overall, the combination of poor service and misleading pricing has made me hesitant to return. I hope they address these issues in the future.

I recently had a disappointing experience with customer

I recently had a disappointing experience with customer service, particularly with a representative named Maria. Not only was the service unhelpful, but I also found the pricing to be misleading. The amount I was quoted was significantly higher than what was listed on the website, which felt deceptive. When I reached out to clarify the discrepancy, Maria was dismissive and unresponsive to my concerns. Instead of offering assistance or a solution, she seemed more focused on pushing the higher price without any explanation. This left me feeling frustrated and undervalued as a customer. Overall, the combination of poor service and misleading pricing has made me hesitant to return. I hope they address these issues in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Do Not Go to Ford Pines Service Department until you read

Do Not Go to Ford Pines Service Department until you read the reviews under their website. If you do request any other service advisor then Mike Rodriguez.. I don't have enough room to speak the true experience on this formun. It's just based off my personal experience last weekend 7/19/2024.

Do Not Go to Ford Pines Service Department until you read

Do Not Go to Ford Pines Service Department until you read the reviews under their website. If you do request any other service advisor then Mike Rodriguez.. I don't have enough room to speak the true experience on this formun. It's just based off my personal experience last weekend 7/19/2024.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Took my F150 for a recall issue and front light issue.

Took my F150 for a recall issue and front light issue. Truck sat at their location for 5 days and no call back or info as to when it would be repaired. I stopped by and was told that the recall part was not available ,which is fine. But that they did not repair the front light which is a safety issue at night and not balance the tires is just ridiculous. This dealer is not reliable.

Took my F150 for a recall issue and front light issue.

Took my F150 for a recall issue and front light issue. Truck sat at their location for 5 days and no call back or info as to when it would be repaired. I stopped by and was told that the recall part was not available ,which is fine. But that they did not repair the front light which is a safety issue at night and not balance the tires is just ridiculous. This dealer is not reliable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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