[{"id":255533,"personPtyId":49164003,"firstName":"Javier","lastName":"Lozano","titleText":"Service Manager","emailTxt":"jlozano@gunnauto.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":120,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6119,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":573438,"firstName":"Erik","lastName":"Schwartz","titleText":"Sales Consultant","emailTxt":"eschwartz@gunnauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6119,"dealerEmpStartDtUtc":"1456790400","industryStartDtUtc":"1391212800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":255503,"firstName":"John","lastName":"Ahlstrom","titleText":"Sales Manager","emailTxt":"jahlstrom@gunnauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6119,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":573435,"firstName":"Justin","lastName":"Mansell","titleText":"Finance Director","emailTxt":"jmansell@gunnauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6119,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":41926,"personPtyId":38463620,"firstName":"Peter","lastName":"Holloway","titleText":"Internet Sales Manager","shortBioText":"Peter is a native of San Antonio and has been with Gunn Acura since 2004. He likes sports (especially the Spurs) spending time with family and of course cars. He's had 8 different Acura's over the years and also likes fast V-8 mustangs (he's had 4 of them).","emailTxt":"pholloway@gunnauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6119,"dealerEmpStartDtUtc":"1078099200","industryStartDtUtc":"1078099200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":255517,"personPtyId":42457108,"firstName":"Andrew","lastName":"D'Souza","titleText":"Sales","emailTxt":"adsouza@gunnauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6119,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":255504,"personPtyId":38473208,"firstName":"Coby","lastName":"Allen","titleText":"Internet Sales Consultant","shortBioText":"lifelong Texas resident, long term Acura owner, enjoy traveling to the Texas coast and\r\nfamily time.","emailTxt":"callen@gunnauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":30,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6119,"dealerEmpStartDtUtc":"949363200","industryStartDtUtc":"949363200","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":340701,"firstName":"Brady","lastName":"Hester","titleText":"Sales Manager","emailTxt":"bhester@gunnauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6119,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":255520,"firstName":"Adam","lastName":"Segner","titleText":"Sales","shortBioText":"Adam is a native of Fredericksburg Texas but has spent the last several years here in San Antonio. He big time sports fan, a pool shark and also loves to play golf when he can.","emailTxt":"asegner@gunnauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6119,"dealerEmpStartDtUtc":"1412121600","industryStartDtUtc":"1183248000","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":255526,"personPtyId":42397193,"firstName":"Erik","lastName":"Woodward","titleText":"Sales","shortBioText":"Erik is a native of San Antonio and is a big fan of performance cars and vintage movies. He enjoys spending time with his family and two cats here in San Antonio.","emailTxt":"ewoodward@gunnauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6119,"dealerEmpStartDtUtc":"1375315200","industryStartDtUtc":"694224000","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":255527,"personPtyId":46750085,"firstName":"Ali","lastName":"Zibakalam","titleText":"Sales","emailTxt":"azibakalam@gunnauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6119,"dealerEmpStartDtUtc":"1398902400","industryStartDtUtc":"1304208000","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":573440,"firstName":"Graham","lastName":"Ryan","titleText":"Sales Consultant","emailTxt":"gryan@gunnato.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6119,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":255518,"personPtyId":49180293,"firstName":"Michael","lastName":"Juarez","titleText":"Sales","emailTxt":"mjuarez@gunnauto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6119,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":552252,"personPtyId":46205288,"firstName":"Jay","lastName":"Carver","titleText":"General Manager","emailTxt":"jcarver@gunnauto.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6119,"certifiedEmployee":false,"deptDscrp":"Management"}]

Gunn Acura

4.8 out of 5 4.8
Rectangle 48
Sales
Service Closed

Gunn Acura Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

Our One Simple Price promise we make with each and every one of our customers means that any transaction you make with u

...

s, from new or used car sales to auto financing, parts and service, is going to be simple and straightforward to understand. What you won't find here are pages of fine print and hidden costs, and that's what makes Gunn Acura a great place to shop. Beyond the easy pricing and honest business practices, we offer several warranty deals for you to consider. You'll find a similar attitude when taking your vehicle into our service center for maintenance or repair- so get started by coming over today.

"Real S1mple."

Reviews

4.8 out of 5 4.8
706 lifetime reviews. Includes reviews of Gunn Acura from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 21, 2020

    I have been coming to Gunn Acura since I purchased my TL 8 years ago and Brandon and his team in the service department are always very informative and... honest with any questions or issues I might have about my vehicle. Along with the constant communication and great and clean service and waiting areas are just some more of the reasons why I only get my car serviced at Gunn Acura!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable.¿¿

  • 4.0 out of 5
    May 19, 2020

    I've been a customer of Gunn Acura for 15+ years had both good and bad experiences on my 3 cars this time was oil change and factory warranty find their... prices for repairs extremely high Carla was my service advisor this particular Day

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 16, 2017

    My third Acura from Gunn - best dealership ever in sales & service -

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 19, 2020

    Best in the City,honest, fair and great sales staff. Great selection of cars and good location. Clean and lovely show room and a great service department.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Erik Schwartz

    Sales Consultant

    (5.0) 11 reviews

    John Ahlstrom

    Sales Manager

    (5.0) 19 reviews

    Justin Mansell

    Finance Director

    (5.0) 9 reviews

    Peter Holloway

    Internet Sales Manager

    (5.0) 26 reviews

    Andrew D'Souza

    Sales

    (5.0) 22 reviews

    Brady Hester

    Sales Manager

    (5.0) 18 reviews

    Graham Ryan

    Sales Consultant

    (4.9) 10 reviews

    Michael Juarez

    Sales

    (4.9) 14 reviews

    Jay Carver

    General Manager

    NOT RATED

  • 5.0 out of 5
    May 18, 2020

    Inspection was done. Good reception process and very polite and speedy service. Knowledgeable people and very accommodating. We also have a Gunn Honda... and great experience there too

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Javier Lozano

    Service Manager

    (4.8) 120 reviews

  • 5.0 out of 5
    May 15, 2020

    absolutely great, good price, friendly service, no hassle. I have to have 25 words so !!! now is the time for all good men to come to the aid of their... country

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much! We are so glad to hear you had a great experience.¿¿Thank you for choosing Gunn!


    Worked with:
    Erik Schwartz

    Sales Consultant

    (5.0) 11 reviews

    John Ahlstrom

    Sales Manager

    (5.0) 19 reviews

  • 5.0 out of 5
    May 14, 2020

    Carla did a nice job of checking me in and keeping me informed of any changes or findings after they got my car into the shop. A loaner was provided because... my car was a longer maintenance schedule than usual. Instead of having to wait they gave me a 2020 model of my vehicle and I kept it for a day and a half returning it after lunch. There were no surprises and it was all handled very professionally.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the great review! We¿¿¿re glad we were able to provide you with a great customer service experience.

  • 5.0 out of 5
    May 13, 2020

    Prompt service clean loaner car and my car was returned clean I hate these word reviews . I'd rather have the option to not leave a message unless... I elect to

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Great to hear ¿¿¿ Thank you for choosing Gunn!


    Worked with:
    Javier Lozano

    Service Manager

    (4.8) 120 reviews

  • 5.0 out of 5
    May 13, 2020

    Carla was very professional and asked questions that help identify the battery was still under warranty and covered. I appreciated all of the help Carla... provided.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the review! We¿¿¿re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything... that we can do for you!


    Worked with:
    Javier Lozano

    Service Manager

    (4.8) 120 reviews

  • 5.0 out of 5
    May 12, 2020

    Graham was great to work with and he delivered my MDX to me in Austin! Can't beat the customer service and ease of purchase!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable


    Worked with:
    Graham Ryan

    Sales Consultant

    (4.9) 10 reviews

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