Reviews
First car buying experience was amazing and easy!
This was my first time buying a car, and my boyfriend had purchased his a few years ago from Montrose Kia. I had the opportunity to work with Daniel Ortiz for this, and he was incredibly helpful. I told him what kind of car, price, and milage I was looking for, and he called me back within hours and had my Mazda brought to their store so I could test drive it! Went in Saturday and walked out in a few short hours with my new car :) I'm so happy with my purchase, the pricing, and all the hard work that was put into in from Daniel! When I'm looking for my next car, I'll definitely go back there and am referring my friends and family there as well. Thanks again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
awesome service!
I had a great experience with Brandon Bowen! It was my first time going to a dealership and I figured they would try to force me into purchasing a car but it wasn't like that at all. He was very understanding of my situation and I appreciate that. I give montrose kia and Brandon Bowen FIVE STARS!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We found our Forte at Montrose Kia
We did a lot of shopping online and found the perfect used but certified Kia Forte at Montrose. Bryan Freeman helped us with all our questions and even brought the car to our home for us to test drive. He explained every button in the car and helped us with a couple little issues after we bought the car. We are very happy and will tell people!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We did a lot of shopping online and found the perfect Kia...
We did a lot of shopping online and found the perfect Kia Forte at Montrose Kia. Bryan Freeman was very helpful, answering all of our questions and he even drove the car to our house for a test drive. He explained every button in the car and helped us with a couple of little issues after we bought the car. We are very happy and will tell people!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Experience at Montrose Kia
Forest Daniels did an excellent job leading our family through the leasing process at Montrose Kia. Although this is not our Kia Lease, this was our first experience with Montrose Kia. We came to Montrose when our previous Kia dealer was unable to work around our schedule for repairs/maintenance on our previous Kia lease (a Sportage). They have always treated our Sportage like one of the family and were honest with us regarding the cost vs. turn in value. So on 9-2-13, my family and I came to Montrose to consider a trade in. Forest patiently worked with our family to find the best vehicle to meet our family's needs and budget. He took us on three test drives, listened to countless stories of being a Cleveland teacher, tolerated the impatience of a two year old who needed a nap. The finance managers at Montrose Kia were never pushy; they were organized. I would recommend the experience to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Forest worked with family to make sure our family stayed...
Forest worked with family to make sure our family stayed within our budget and was driving the best vehicle for our needs. We love our new Kia. Forest was patient as we debated the many options and took us on three different test drives! He showed us their service department and made sure that we worked with a finance manager who wasn't going to push extra products on us that we did not want or need. Excellent job Forest!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
When I visit Montrose Kia I wasn't sure which vehicle...
When I visit Montrose Kia I wasn't sure which vehicle I wanted but after talking with Mr. Bowen I ended up with the Cadenza. Mr. Bowen was very helpful and patient with me, even when I left and told him I'll be back. He even call to see if there was anything he could do to help me with purchase. Right then he gain my respect and that is why I went back. I take my hat off to Mr. Bowen and the rest of the staff at Montrose Kia they are truly a friendly group of people that will stay with you until the deal is final. Thanks to you all at Montrose Kia in Sheffield, Ohio
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great service
I want to thank Daniel Ortiz for the great service and making my son to feel at ease in purchasing his first car. From the time we arrived to the time we drove away in his new car we felt like we were part of the KIA Montrose family. Thanks again and I will tell all my friends about our experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I came to Montrose looking for my very first car. I knew...
I came to Montrose looking for my very first car. I knew what I wanted but couldn't quite afford it. Brandon Bowen searched for a bank that could work with my credit score. He finally found one and I was able to purchase a Hyundai Azera! It was a limited model and it was everything I wanted and more! I love my car! I love Brandon for staying until after they closed to help me close the deal. Montrose is a great dealership and I would recommend this place to anyone looking for a car. Thank you Brandon!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing service!
I came to Montrose looking for my very first car. I knew what I wanted but couldn't quite afford it. Brandon Bowen searched for a bank that could work with my credit score. He finally found one and I was able to purchase a Hyundai Azera! It was a limited model and it was everything I wanted and more! I love my car! I love Brandon for staying until after they closed to help me close the deal. Montrose is a great dealership and I would recommend this place to anyone looking for a car. Thank you Brandon!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase