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(1,787 reviews)

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Customer Service

Anthony was do knowledgeable and professional. I was at Montrose yesterday and left feeling that not much was accomplished. I went back today to get some papers that were left and, up walked Anthony He was not only able to get me in a car, BUT I am also able to keep my previously leased vehicle. WOW!! I am so grateful and happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly people.

Jordan was very helpful. Didnt try to rush us or push to get to get the sale. He made sure we were getting the best deal and that it was for a car we liked.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome experience Anthony Jones, professional & kind.

I was referred by a friend, they spoke very highly of your dealership. I experience just that. My salesman Mr. Jones let me know very fast of what my money could purchase. Mr. Jones boss introduced himself. The last dealership I visited, the salesmen continued to run back and forth to tell me what her boss said. I didn’t like that. Most people including myself always when buying a big ticket item, think u may come out on the short end. Lol. That was not the case, professional, precise and honest. I’m very happy with my purchase. I will b putting my experience out in the atmosphere, I have no problem referring potential buyers to your dealership. Thank you and continued success. I’m very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service is fantastic!

Great experience..Service is on-point! Conscientious follow up all the time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Anthony was awesome!

Anthony was fantastic! He helped me get a great car at a fantastic price! He worked with me so I was able to get the best deal that fit in my budget. If your looking for a new car Anthony is your man!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kia Optima

It was a good simple experience and it was very quick! would consider this dealership again for future purchases. Very little haggling and no pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Absolute wonderful service and care!

Anthony Jones is an outstanding salesmen! We came in with fear and doubt, he reassured us and got us into a beautiful new car. He listened to our every want and need and made it happen in the best way he could. I highly recommend going to him! Absolutely happy about the customer service we received! Will be coming back in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

New car purchase

Had a great experience very great salesman anthony jones and great help with finance and overall great place to purchase a new or used car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

#lovemyKia dealership!

I just love my Kia dealership in Sheffield, Ohio. Friendly, polite, helpful and reasonable. Gave me everything I needed! Thanks Kia!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Awesome experience

My experience at Montrose Kia was great. Sales Finance and Service was very helpful and friendly. T H A N K Y O U Montrose Kia

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.