Bristol Auto Mall

4.2 out of 5 4.2

About Our Dealership

Dealer on Cars.com since August 2016

We work with all credit types! Check out our Monthly Specials.

"EVERYONE DRIVES!"

Reviews

4.2 out of 5 4.2
124 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    October 9, 2019

    Was told the vehicle I was busy was in good shape mechanically an the only damage was the bed but that was far from the truth, also the check engine light... came on several hours after leaving the lot and to top it off I almost died in said vehicle when the braking system completely failed come to find out that the braking system was in bore shape when I purchased the truck and was not disclosed when I was in the process of getting the vehicle, so at the point to get it in shape to even drive it will cost over 4,000 and was told it won't pass inspection and have been getting the runaround fro the shop the sent me , I am starting to feel like I have a lemon.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 16, 2019

    Excellent service. Ask for Phil or Emma. Phil is a caring salesman and Emma is a wiz at financing. They made the process very simple.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • April 19, 2019

    We had a wonderful experience purchasing a new van for my husband's. We got a great deal and it was such a pleasure working with Dmitry. I highly recommend... Bristol auto mall!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 13, 2019

    I had a great experience at Bristol Automall. Troy did an excellent with the sale of my Nissan van. He was very patient with me and took time to answer... all my questions. The repairs promised on the car were all done right the first time. Everyone I came into contact at this dealership had a very up beat attitude and I could tell they all enjoyed providing high quality service to their customers. Nate and Dimitry were also very helpful with the title work and paperwork completion. I'm a tough customer and you have earned my business going forward. Thank you!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 4, 2019

    This place is absolutly terrible. Went there looking at one of there xxx used cars and the sales manager kept hitting on my 11 year old daughter. These... guys have zero class and even less knowledge on vehicles and customer service. Salesman littlerly told me if i dont buy this car he will find someone else to buy it for 2k more. Definitely shady....do not take your family here. Pretty sure the owner was racist being im black. He kept calling me boy and assumed i had no credit! How is this place still open?

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    September 3, 2019

    I have never been more disappointed in a dealership. These guys suck. Hands down. Worst sales team. Even worse customer service...and a sales person “fought”... with a customer in front of everybody. Pathetic.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 16, 2019

    I went to get a new car I was guaranteed the car that I choose and I got it and I love it and the way it drives

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 1, 2019

    Naz and Troy know how really help me and my wife out. We came in looking at a Nissan and were on a tight budget. with their knowledge and the help of Dmitry... got me in the car with a low monthly payment and saved us all yhe headache and hassle

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 1, 2019

    Paul and his team here really know how to take care of you and help you out. They are understanding and caring and all they wanna do is help you out and... make sure you get in the car you want. I love these people and won't go anywhere else

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 1, 2019

    Chilly Phil knows how to make a deal and a deal is what I got. I came in looking for a F150 and he was able to work the numbers to get me where I want... to be at. Thank you Phil

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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