Reviews
Write a reviewTOP NOTCH
I was shopping for a used car and came across Geneva Coach who had the type of car I was looking for. From the moment I called, until I purchased the car, and even thereafter, this outfit has been absolutely outstanding. Kyle and Brian (owner) could not have been more friendly, informed, fair, responsive, honest, etc. When you are dealing with a genuine company who TRULY prides themselves on running an honest business and providing quality service, it’s impossible to hide, and it’s also impossible to fake. 5 stars is not good enough and I mean it. Check them out for yourself if you have a need for any of the services they offer.
TOP NOTCH
I was shopping for a used car and came across Geneva Coach who had the type of car I was looking for. From the moment I called, until I purchased the car, and even thereafter, this outfit has been absolutely outstanding. Kyle and Brian (owner) could not have been more friendly, informed, fair, responsive, honest, etc. When you are dealing with a genuine company who TRULY prides themselves on running an honest business and providing quality service, it’s impossible to hide, and it’s also impossible to fake. 5 stars is not good enough and I mean it. Check them out for yourself if you have a need for any of the services they offer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nice clean lot
I just drive through the lot looking for a particular model. Though they didnt have what I was looking for, they have a nice, clean selection of Cars, Trucks and SUV's. Lot is conveniently located and easy to find.
Nice clean lot
I just drive through the lot looking for a particular model. Though they didnt have what I was looking for, they have a nice, clean selection of Cars, Trucks and SUV's. Lot is conveniently located and easy to find.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Best. Decision. Ever.
I just purchased my first car from Geneva Coach Inc and I am so incredibly appreciative of Brian and Kyle's help throughout the process. Geneva Coach made the process as easy as 1-2-3. They are professional, honest and knowledgeable. I am so thankful that I chose Geneva Coach and I highly recommend checking them out!
Best. Decision. Ever.
I just purchased my first car from Geneva Coach Inc and I am so incredibly appreciative of Brian and Kyle's help throughout the process. Geneva Coach made the process as easy as 1-2-3. They are professional, honest and knowledgeable. I am so thankful that I chose Geneva Coach and I highly recommend checking them out!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Quality used vehicles!
The first time that I can say that buying a used car was a pleasant experience! The vehicles and service exceeded my expectations. The folks are extremely customer oriented. Oh, and I love my Equinox!
Quality used vehicles!
The first time that I can say that buying a used car was a pleasant experience! The vehicles and service exceeded my expectations. The folks are extremely customer oriented. Oh, and I love my Equinox!
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Top of the Line Used Car Dealer!
Found the exact Acura I was looking for at Geneva Coach Inc. The customer service was amazing and the buying process was seamless. I've been driving the car for about a month now and I'm still as happy with my purchase as I was on the day I bought it. The car drives like a brand new car. I also took a look at the other vehicles they had and they were all in great condition. I drove about an hour to get to this dealer and I definitely recommend it to anyone who is coming from out of town.
Top of the Line Used Car Dealer!
Found the exact Acura I was looking for at Geneva Coach Inc. The customer service was amazing and the buying process was seamless. I've been driving the car for about a month now and I'm still as happy with my purchase as I was on the day I bought it. The car drives like a brand new car. I also took a look at the other vehicles they had and they were all in great condition. I drove about an hour to get to this dealer and I definitely recommend it to anyone who is coming from out of town.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Outstanding Service!!!
after looking at several dealerships and online we can came to Geneva coach. This dealership stood out among its competitors. All of their inventory is very clean and priced fairly! The other thing that we really liked was that there was no pressure to buy, the inventory sells its self.We bought a rav4 and love it! We will definitely buy here again and have suggested it to our friends and family!!!
Outstanding Service!!!
after looking at several dealerships and online we can came to Geneva coach. This dealership stood out among its competitors. All of their inventory is very clean and priced fairly! The other thing that we really liked was that there was no pressure to buy, the inventory sells its self.We bought a rav4 and love it! We will definitely buy here again and have suggested it to our friends and family!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
review
Sent email to them because I was interested in one of their vehicles along with my phone number and never heard anything from them. No calls nor any return emails.
review
Sent email to them because I was interested in one of their vehicles along with my phone number and never heard anything from them. No calls nor any return emails.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Quality Cars + Great Service = Geneva Coach
My husband and I have purchased many used cars from many different places and Geneva Coach is, in our opinion, one of the best dealerships with which to do business. Brian and Rob were very helpful, but not pushy in any way, with finding a car for me when I wanted to replace my Subaru. Well, Brian was a tiny bit pushy trying to get me to take a van for a test drive when I didn't think a van was what I wanted. But thanks to his urging, I drove it, loved it and bought it! Thanks, Brian! Customer service at Geneva Coach is fantastic. It's a soft-sell to please customers and Brian goes the extra mile to make sure the customer gets a good deal for the money spent. I was given a generous trade-in for my car which made me very happy with the selling price for the Hyundai I purchased. Brian also made sure that the van had new tires for me. I am delighted with my "new" van and will not hesitate to recommend Geneva Coach to anyone looking to buy a used car.
Quality Cars + Great Service = Geneva Coach
My husband and I have purchased many used cars from many different places and Geneva Coach is, in our opinion, one of the best dealerships with which to do business. Brian and Rob were very helpful, but not pushy in any way, with finding a car for me when I wanted to replace my Subaru. Well, Brian was a tiny bit pushy trying to get me to take a van for a test drive when I didn't think a van was what I wanted. But thanks to his urging, I drove it, loved it and bought it! Thanks, Brian! Customer service at Geneva Coach is fantastic. It's a soft-sell to please customers and Brian goes the extra mile to make sure the customer gets a good deal for the money spent. I was given a generous trade-in for my car which made me very happy with the selling price for the Hyundai I purchased. Brian also made sure that the van had new tires for me. I am delighted with my "new" van and will not hesitate to recommend Geneva Coach to anyone looking to buy a used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Geneva Coach rocks! Excellent service, fair price!
I highly recommend checking out Geneva Coach Inc. in Geneva, NY. They helped me find exactly what I needed and had me on the road in less than one week. I found Robert & Brian extremely honest and easy to work with, no hassling around, just good old fashioned quality customer service. They offered me a fair trade-in value and worked with me on the price of my replacement vehicle. This is the second investment I have made with Geneva Coach, they are good guys.
Geneva Coach rocks! Excellent service, fair price!
I highly recommend checking out Geneva Coach Inc. in Geneva, NY. They helped me find exactly what I needed and had me on the road in less than one week. I found Robert & Brian extremely honest and easy to work with, no hassling around, just good old fashioned quality customer service. They offered me a fair trade-in value and worked with me on the price of my replacement vehicle. This is the second investment I have made with Geneva Coach, they are good guys.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A Connection for Quality Used Vehicles
I found Geneva Coach on the internet. I was looking for a quality used Honda Civic and they happened to have a few. The presentation of these cars on the web site was excellent. It occurred to me that any one of these cars was worthy of a look from a quality standpoint. However, from a style/model perspective they were not exactly what I was looking for. I contacted them with my interest in something a bit sportier and preferably a standard transmission. They said they they would contact me if they came across something in line with what I was looking for. By now I had spoke with both Rob and the owner Brian. They were each sincere, very knowledgeable and obviously not your usual salespeople. Over the next few weeks, I would go online to check their inventory every few days just to see what else might be available. Even though the additions I picked up on were not what I was looking for, they again appeared to be quality vehicles. Other than a quick contact to let me know that they were still looking, there were no efforts to pull me in, steer me in another direction, etc. Needless to say, I became very curious about Geneva Coach. Not long after, a Civic coupe appeared on their inventory. It was an automatic, but it was sharp. It was also low miles, had a good history and one of the model years that interested me. I called to make an appointment with Rob for Saturday. My wife and I drove the two hours to Geneva. I was impressed with the facility, the selection, the business approach and the people. I bought the coupe. My definition of a quality used vehicle: Low miles, one owner, no accidents, clean history, etc. They do not have a massive selection. They have a select selection of used cars.
A Connection for Quality Used Vehicles
I found Geneva Coach on the internet. I was looking for a quality used Honda Civic and they happened to have a few. The presentation of these cars on the web site was excellent. It occurred to me that any one of these cars was worthy of a look from a quality standpoint. However, from a style/model perspective they were not exactly what I was looking for. I contacted them with my interest in something a bit sportier and preferably a standard transmission. They said they they would contact me if they came across something in line with what I was looking for. By now I had spoke with both Rob and the owner Brian. They were each sincere, very knowledgeable and obviously not your usual salespeople. Over the next few weeks, I would go online to check their inventory every few days just to see what else might be available. Even though the additions I picked up on were not what I was looking for, they again appeared to be quality vehicles. Other than a quick contact to let me know that they were still looking, there were no efforts to pull me in, steer me in another direction, etc. Needless to say, I became very curious about Geneva Coach. Not long after, a Civic coupe appeared on their inventory. It was an automatic, but it was sharp. It was also low miles, had a good history and one of the model years that interested me. I called to make an appointment with Rob for Saturday. My wife and I drove the two hours to Geneva. I was impressed with the facility, the selection, the business approach and the people. I bought the coupe. My definition of a quality used vehicle: Low miles, one owner, no accidents, clean history, etc. They do not have a massive selection. They have a select selection of used cars.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase