Reviews
Write a reviewDoing it right!
WHAT...? A used car lot that stands behind what they sell. I thought that went away 50 years ago! I found an extremely clean Ford Powerstroke on Craig's List and it shows a lot on Juan Tabo, so my wife and I decided to drive by. "OH, DANG, THAT'S NICE," I say too wife! We whip in and we take a look inside. My wife says, "Your never going to find anything this clean again." So we test drive and it feels solid. Then I get a no pressure, no haggle, good deal, buy it and take it home. A few days later it starts leaking on my driveway. They have me bring it in and their Mechanic has to strip the engine to lift it from the motor mounts to get to the pan - a day and a half job. Thanks, owner Dave, laid back salesman and paperwork guru Johnny, and mechanic Victor, who knows Powerstokes like the back of his hand. If you see a bad review on this lot, the problem isn't these guys.
Doing it right!
WHAT...? A used car lot that stands behind what they sell. I thought that went away 50 years ago! I found an extremely clean Ford Powerstroke on Craig's List and it shows a lot on Juan Tabo, so my wife and I decided to drive by. "OH, DANG, THAT'S NICE," I say too wife! We whip in and we take a look inside. My wife says, "Your never going to find anything this clean again." So we test drive and it feels solid. Then I get a no pressure, no haggle, good deal, buy it and take it home. A few days later it starts leaking on my driveway. They have me bring it in and their Mechanic has to strip the engine to lift it from the motor mounts to get to the pan - a day and a half job. Thanks, owner Dave, laid back salesman and paperwork guru Johnny, and mechanic Victor, who knows Powerstokes like the back of his hand. If you see a bad review on this lot, the problem isn't these guys.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best used car dealer in town
This is the 3rd car I bought from Rocky Mountain Auto. I let them know my budget and the style of car I wanted. They had several choices for me. As always, the price was fair, the car I chose was perfect and I received red carpet service. Very relaxed car buy, no high pressure. I'll keep going back, they're the best used car dealer in town.
Best used car dealer in town
This is the 3rd car I bought from Rocky Mountain Auto. I let them know my budget and the style of car I wanted. They had several choices for me. As always, the price was fair, the car I chose was perfect and I received red carpet service. Very relaxed car buy, no high pressure. I'll keep going back, they're the best used car dealer in town.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Denise, every deal we have done has been a pleasure. We really appreciate your loyalty and the trust you always put in me makes my job that much better..
Exactly what I was looking for
The team at Rocky Mountain Auto did everything right. I went to look at a car they had on the lot. Great condition. Great price. Great service. No pressure, and lots of consideration for all my questions. I went to a dealer to drive the new version of the same car -- not a single difference in the way the car looked or drove. Overall -- a great experience. I highly recommend Dennis and Johnny and Rocky Mountain Auto. Thanks guys!
Exactly what I was looking for
The team at Rocky Mountain Auto did everything right. I went to look at a car they had on the lot. Great condition. Great price. Great service. No pressure, and lots of consideration for all my questions. I went to a dealer to drive the new version of the same car -- not a single difference in the way the car looked or drove. Overall -- a great experience. I highly recommend Dennis and Johnny and Rocky Mountain Auto. Thanks guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
You are very welcome and we are glad you LOVE your new car. We look forward to seeing you again in the future..
Strait forward service
We got what we came for at a very fair price. Customer service was good and no one tried to talk us into something we didn't want, they were strait forward with their answers to all our questions and simply wanted to help us get the car that we came in to purchase. It was a very easy and painless process. They also extended a few small curtesies "on the house" with a few extras in the car not as an incentive to by (since we had already signed the paperwork) but simply to be nice. We were in and out in less than two hours.
Strait forward service
We got what we came for at a very fair price. Customer service was good and no one tried to talk us into something we didn't want, they were strait forward with their answers to all our questions and simply wanted to help us get the car that we came in to purchase. It was a very easy and painless process. They also extended a few small curtesies "on the house" with a few extras in the car not as an incentive to by (since we had already signed the paperwork) but simply to be nice. We were in and out in less than two hours.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Jo Ann for taking the time to write a review. We appreciate your business very much and look forward to seeing you again..
Professional, Honest, Reliable!
These guys are awesome. The best customer service I have ever experienced. Honest and upfront. They replaced many parts on the car free of charge before they sold it to me. I couldn't be happier. Definetly recommend them to everyone.
Professional, Honest, Reliable!
These guys are awesome. The best customer service I have ever experienced. Honest and upfront. They replaced many parts on the car free of charge before they sold it to me. I couldn't be happier. Definetly recommend them to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We sure appreciated your patience while we finished getting the car just right. It took a little longer than expected but I am sure the wait was worth it. Thank you for your business & look forward to the next car deal..
Second that - Most Pleasant Car Buying Experience
By far the most pleasant car buying experience ever. I had identified the vehicle I was interested in on the company's website and went in for a test drive. No one ever tried to convince me to look at any other cars on the lot (thank you). After driving the car I decided that if we could reach an agreement on price I would purchase the car. The negotiation was very straight forward and I felt like both parties left the table happy. I came in the next day to pick up the car. All of the paperwork was prepared as I was told it would be and I left within 15 minutes. I could not be happier with the experience. Great car. Great customer service.
Second that - Most Pleasant Car Buying Experience
By far the most pleasant car buying experience ever. I had identified the vehicle I was interested in on the company's website and went in for a test drive. No one ever tried to convince me to look at any other cars on the lot (thank you). After driving the car I decided that if we could reach an agreement on price I would purchase the car. The negotiation was very straight forward and I felt like both parties left the table happy. I came in the next day to pick up the car. All of the paperwork was prepared as I was told it would be and I left within 15 minutes. I could not be happier with the experience. Great car. Great customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Ellie for the kind words. You and your husband were a pleasure to work with from start to finish. I am glad we had the perfect car for you and your munchkins. I am looking forward to our next car deal in the future. Thank you
New happy Minivan
I had a great experience buying my new trusty minivan at Rocky Mountain. Dennis and his staff were knowledgeable and friendly without being high pressured. I got a great trade in value and a terrific price on my new (used) minivan. Dennis also arranged awesome financing. Car buying is never a super fun thing to do, but this was the least painful of any experience I have had. I will definitely send my friends there.
New happy Minivan
I had a great experience buying my new trusty minivan at Rocky Mountain. Dennis and his staff were knowledgeable and friendly without being high pressured. I got a great trade in value and a terrific price on my new (used) minivan. Dennis also arranged awesome financing. Car buying is never a super fun thing to do, but this was the least painful of any experience I have had. I will definitely send my friends there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Jill for writing us a great review. I am glad we had the perfect van for you and your family and also that the financing worked out so well. Look forward to more deals with you and your family in the future.
great service good people
Fast friendly great service. My truck broke down no fault Of there's they came got my truck fixed it no questions Asked great job guys thanks guys
great service good people
Fast friendly great service. My truck broke down no fault Of there's they came got my truck fixed it no questions Asked great job guys thanks guys
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Abe for writing us a review and also for your patience on allowing to fix your new truck. We greatly appreciate you and your business.
Honest and trustworthy dealership
I was looking for a good quality used vehicle for myself, due to unforeseen circumstances I had to purchase a vehicle pretty quickly. After spending a couple of days driving around and dealing with sales people that didn't listen or didn't care of the specifics of what I was looking for I lost hope. A friend of mine had a great experiance with Dennis and the staff at Rocky Mountain Auto, LLC and suggested I take a look at their website to see their inventory. I found a vehicle that met my needs, from the time I went in for a test drive to driving off the lot I was treated with respect and everyone was truely professional. It's rare when you can shake someone's hand and know that the company and team stands behind their product, after signing the paperwork and shaking Dennis's hand I had no doubt that I made the right decision in purchasing my vehicle from Rocky Mountain Auto, LLC.
Honest and trustworthy dealership
I was looking for a good quality used vehicle for myself, due to unforeseen circumstances I had to purchase a vehicle pretty quickly. After spending a couple of days driving around and dealing with sales people that didn't listen or didn't care of the specifics of what I was looking for I lost hope. A friend of mine had a great experiance with Dennis and the staff at Rocky Mountain Auto, LLC and suggested I take a look at their website to see their inventory. I found a vehicle that met my needs, from the time I went in for a test drive to driving off the lot I was treated with respect and everyone was truely professional. It's rare when you can shake someone's hand and know that the company and team stands behind their product, after signing the paperwork and shaking Dennis's hand I had no doubt that I made the right decision in purchasing my vehicle from Rocky Mountain Auto, LLC.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car Shopping is usually no fun especially when you are in a hurry. I thank our mutual friend for referring you to us. I am glad we had the right vehicle and financing that worked out perfect. Thank you very much for your business and look forward to doing business in the future.
Honest, professional highly recommended
I was looking for a good quality used vehicle for myself, due to unforeseen circumstances I had to purchase a vehicle pretty quickly. After spending a couple of days driving around and dealing with sales people that didn't listen or didn't care of the specifics of what I was looking for I lost hope. A friend of mine had a great experiance with Dennis and the staff at Rocky Mountain Auto, LLC and suggested I take a look at their website to see their inventory. I found a vehicle that met my needs, from the time I went in for a test drive to driving off the lot I was treated with respect and everyone was truely professional. It's rare when you can shake someone's hand and know that the company and team stands behind their product, after signing the paperwork and shaking Dennis's hand I had no doubt that I made the right decision in purchasing my vehicle from Rocky Mountain Auto, LLC.
Honest, professional highly recommended
I was looking for a good quality used vehicle for myself, due to unforeseen circumstances I had to purchase a vehicle pretty quickly. After spending a couple of days driving around and dealing with sales people that didn't listen or didn't care of the specifics of what I was looking for I lost hope. A friend of mine had a great experiance with Dennis and the staff at Rocky Mountain Auto, LLC and suggested I take a look at their website to see their inventory. I found a vehicle that met my needs, from the time I went in for a test drive to driving off the lot I was treated with respect and everyone was truely professional. It's rare when you can shake someone's hand and know that the company and team stands behind their product, after signing the paperwork and shaking Dennis's hand I had no doubt that I made the right decision in purchasing my vehicle from Rocky Mountain Auto, LLC.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car Shopping is usually no fun especially when you are in a hurry. I thank our mutual friend for referring you to us. I am glad we had the right vehicle and financing that worked out perfect. Thank you very much for your business and look forward to doing business in the future.