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Sames Ford

(382 reviews)

Reviews

(382 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sames Ford from DealerRater.

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Inspection sticker

The Quiklube dept. is wonderful. They never disappoint. Bryant does a great job with customers by making them feel they are important. I don't my car anywhere else and I'm very particular about my car. Thanx so much for the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great services

Brandon was extremely helpful in the purchase of the car and very knowledgeable of how all the features work. The finance department was quick and efficient. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great services

I had a pleasant experience, no problems, very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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OK, but not great.

2005 Ford F3350. Staff was very helpful on the phone and in person. The tech thought my air filter needed to be replaced and it was replaced about 20K miles ago. This is a long life filter. Needed more information if it really needed to be replaced. It is a $100 filter.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience

I couldnt have asked for a better or easier experience. I purchased several vehicles but this was the most pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I received the red carpet treatment!

I received the red carpet treatment! My salesman was very helpful and explained the features of the car thoroughly. I also dealt with the GM, Finance manager and met the Service manager. Everyone was friendly and made me feel comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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GOOD SERVICE

GREAT JOB ALEAYS PLEASANT TO BRING IN FOR SERVICE .....................................

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service.. Friendly salesman and staff

Purchased an F250 in Dec then an F150 in Jan had a wonderful experience and the staff was extremely helpful and friendly. Our sales person Al Rojas went above and beyond. Thank you all so much ?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Sames Ford

I purchased a 2012 ford fusion. I absolutely love my vehicle. I also LOVE the way your staff treated me. Ernest & Jorge were such a great team in helping me chose my first car. Ernest was able to answer all my questions about the vehicle. While Jorge helped me understand the importance of understanding the information. They both were extremely patient with me especially because I was extremely frustrated when being turned down many times by other dealerships. I will & have definitely recommend these two gentlemen as well as the dealership to many of my friends & family who are looking into purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ms.Cherry

The only problem I saw was that my back license plate was bent over. I did look at a 2015 Ford Escape it was nice, but I want to look at am 2014 first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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