Acura of Little Rock

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
69 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 26, 2020

    Purchased 4th MDX. Easy to work with and good purchase experience. First service was on the house and went quickly with the car being washed.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    October 12, 2020

    The service staff was excellent and the sales people were helpful without pushing! Excellent experience.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Jennifer, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Acura of Little Rock

  • 5.0 out of 5
    October 6, 2020

    Wonderful service. Love this dealership! Have been doing business here for years!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Theron, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Acura of Little R...ock

  • 5.0 out of 5
    October 2, 2020

    Check out could have been better- had to look for someone to check me out

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello John, we appreciate you taking the time to leave us this feedback. If you have any further questions or concerns, please give us a call. We're a...lways happy to help.

  • 5.0 out of 5
    August 10, 2020

    Quality product, friendly sales staff - not intimidating like other dealerships. Will definitely recommend to family and friends.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi April, thank you so much for your positive comments about Acura of Little Rock! We look forward to your next visit! Take care!

  • 5.0 out of 5
    August 7, 2020

    Recall service for rdx. Everything was on time, good service, knowledgeable personal.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Stepan, we are very happy to have provided you with such a positive service experience! Please let us know if there is anything else we can do for ...you; we are more than happy to help!

  • 2.0 out of 5
    August 7, 2020

    we had the car less than 2 weeks had to get it towed home when it went dead on the road, we have been calling the dealership and talking to the sales person... he seem to be trying to help but he has to get going to his boss,

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Nancy, we regret your most recent visit with us was not up to the standards we strive for. We would like to work towards a resolution, so please reach... out to us at (501) 448-8000 when you can so we can address this situation directly. Thank you and have a great day.

  • 5.0 out of 5
    August 6, 2020

    I loved Acura of Little Rock...till I was fired for what I feel was wrong. You have an old Service Manager telling you to tell customers to come back if... they have no appointment If they come in 530pm or later. Then a new Service Manager comes in and tells you the same thing. Your GM yells at you in FRONT of a customer. You come to work the next working day and explain but Billy..i guess the main manager doesn't care and fires you. I hope things for the better happen at Acura of Little Rock I really liked working there.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 6, 2020

    My experience was nothing less than 5 star! From the moment I came in for a B1 service call, to the fact that I ended up buying a car. The car on the... lot had Black interior, which I didn?t want. Cecil found me a car with light interior in Oklahoma. Within 5 days, I had the most beautiful Accura RLX delivered to my front door. James, another salesman spent a couple of hours going over the workings of this car with me and my husband. James was patient and knowledgeable about this car and walked us thru everyone of our questions. A very pleasant experience and I could not be happier with my new car!

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Sharon, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Acura of Little Rock. Thanks for taking ...the time to leave a review and congratulations on your new Accura RLX! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

  • 5.0 out of 5
    July 30, 2020

    We received great service. We love our new Acura. We?ve heard good reviews about them from friends and family, and they didn?t disappoint.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Lena, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!

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