Acura of Little Rock
Acura of Little Rock Hours
About Our Dealership
Acura of Little Rock treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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Our experienced sales staff is eager to share its knowledge and enthusiasm with you.
"The Smart Luxury Choice"
Photos & Videos
Service
Car Wash
Complimentary
RepairPal Certification
- Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
- Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
- Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
- Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.
Reviews
Read reviews that mention:
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October 16, 2019
Made an appointment to have the oil changed in my wife's 2014 Acura MDX. They did have a loaner for me, as arranged. The service order stated that they... were also to do a courtesy wash and vacuum. They had the vehicle 9 hours. When I went to pay and pick it up, the service writer went to get it and bring it around. I noticed right away that it had not been washed and vacuumed. When i pointed this out, the service writer asked a tech at the oil change rack why it had not been done. He said, "I don't remember that vehicle." I said, "That's because you didn't work on it." The service writer offered to run it through the wash rack. I told her never mind, I'll do it myself. The oil change minder had been reset. I can only hope they actually changed the oil in it.
Does not recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseWilliam, we're disappointed to hear of the negative experience you had at our location. We appreciate you bringing this experience to our attention. I...f you are willing, please contact us at (501) 448-8000 so we can work towards a resolution. We look forward to hearing from you.
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October 16, 2019
I?ve always had a very good experience with buying cars and the service they give. Great overall experience!
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseAngela, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!
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October 12, 2019
I?ve owned three Acura?s over the past 25 years and one was purchased at this dealership. I love the service and respect I get from these wonderful people.... I will never own any other car but an Acura and purchased here.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseHi Clara, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
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September 28, 2019
Great car. This was first service and it was comprehensive, fast, and complete. Friendly service and took the time to show my wife all the features she... had forgotten..
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseHi Jack, we are very happy to have provided you with such a positive customer service experience! We're thrilled we could be helpful and knowledgeabl...e in explaining all the features in our cars! We can't wait to see you again, have a great day.
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September 5, 2019
Great experience! The gentleman that helped me was being trained as a new employee and he did a great job.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseFrances, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you! Saf...e travels!
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August 30, 2019
Friendly quality service. Upon taking my car in for service, they provided professional services. They also provided me with a loaner to drive while... mine was being serviced.
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseWe appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take c...are!
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August 25, 2019
Appreciate I can call and make an appointment to fit into my schedule. Personal is very helpful !
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseHi Cathy! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an ...awesome day!
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August 21, 2019
I always get great service at Acura. I had my car serviced on August 1, 2019 for a B1 service and a required vehicle update. On August 3, 2019, my battery... was dead and my car would not start. I phoned Acura and the service professional talked me through the process of trouble shooting. I ended up purchasing a battery from elsewhere butI do appreciate Acura for their professionalism.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseChandra, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can d...o for you, we are happy to help!
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August 8, 2019
Repair was not successful. Problem reoccurring. Has been almost 2 months and still not resolved.
Does not recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseHi Fred, we regret your most recent visit with us was not up to the standards we strive for. We'd like the opportunity to turn your experience around.... Please reach out to us at (501) 448-8000 at your earliest convenience to discuss how we can turn this experience into a positive one.
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July 15, 2019
Thanks for responding to my review. I contacted the dealership and the general manager was very rude and did not get back in contact with me about the... issue. Pretty much told me it was all my problem now.
Does not recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you?