Volvo Cars Tucson

4.0 out of 5 4.0
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 9:00 AM - 1:00 PM

Volvo Cars Tucson Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

9:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2008

Volvo Cars Tucson has proudly been serving the Tucson community since 1972. Customer satisfaction is our top priority. W

...

e are committed to making your experience at Volvo of Tucson a memorable one. We invite you to browse our inventory; we hand select all the vehicles that we put on our lot, ensuring customers get the very best quality new and pre-owned vehicles. Our friendly sales staff will be happy to discuss all your options, and to help you find the vehicle you've been looking for.

"Our committment is to provide you with a straight forward, honest, and simple car buying experience."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.0 out of 5 4.0
32 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    August 24, 2019

    Great overall customer service experience. I feel comfortable with their service recommendations and do not feel they sell you services and products you... do not need.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 13, 2019

    Do not buy a used car from this dealership. I purchased a 2008 Volvo XC70 here and the battery died 3 weeks later. When I called and spoke to the salesperson... and the manager, I was told that the battery was not covered and I was on my own. Why this is particularly troubling? --- This dealership sold my car new to the original owner and it had been maintained by their service department the entire time. Not a way to build customer loyalty. I recommend against this dealership.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?
  • May 16, 2018

    rob waterman has taken care of us for each lease for 3 leases- he always remembers us , answeres questions he knows and finds out answers to the one's... he does not

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for the review! We pride ourselves on our customers' satisfaction, thank you for your loyalty and patronage over the years.

  • 5.0 out of 5
    April 21, 2019

    I was looking for a 2018 Volvo S90 Inscription. They had a beautiful car available and gave me an amazing price. Also they did not low ball me on my trade.... We negotiated and they gave me a fair offer. The buying process was simple and stress free. The finance department was knowledgeable and professional. I drove all the way from Phoenix to purchase the car and I would do it all over again. Ask for Mike he is a great salesman.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    November 2, 2018

    Our recent purchase of a pre-owned vehicle at Volvo Cars Tucson was completely stress-free and a very positive experience. Jacob Ray could not have been... more professional. His approach was friendly, courteous and respectful. We were very impressed with him and the dealership.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    August 19, 2018

    My repair contact, max, was one of the most helpful i have experienced in the service—customer interface. My car (2007 FIT) certainly didn’t look great... nor were the functioning systems healthy. Two experiences here in Green Vally I have felt were a rip off. Yet, based on my request to “check tires and equipment” set me up to expect a quick review and a go head to go north. I was amazed in my acceptance to the diagnosis an repair needs of the Fit. I had dealt with you folks before and was very confident I would get an honest assessment and very high quality service job. Max identified 13 significant service needs. The bootom line was costly for a retiree but I never hesitated or worried about road problems. I took off to flag and the next day to Gallup moving like my porch-like fit. You have combined all the elements of a great company- honesty, speed and a fair price.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    August 17, 2018

    Volvo has since repurchased the 2007 Honda CR-V from us at the full price we paid. Nice to see a dealer do the right thing. Thank you.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    August 6, 2018

    BUYER BEWARE — BEFORE YOU BUY A USED CAR FROM VOLVO OF TUCSON, GET THE CAR CHECKED OUT BY AN INDEPENDENT SHOP THAT YOU CAN TRUST. Don’t assume that buying... a car from a dealership is any guarantee of a reliable used car. We had the misfortune of purchasing a used Honda CR-V from Volvo of Tucson. Due to a recent accident, we had to replace my wife’s vehicle and settled on a Honda CR-V. We found one at Volvo of Tucson, my wife drove it, and we bought it. A couple of days later, I drove the car on an errand in an area with rough roads and noticed excessive noises coming from the suspension. After two or three weeks, Volvo called to say they needed the car in order to get an emissions test so it could be licensed ~ something that should have been taken care of before the car left the lot. When they came and got the car, we told them about the suspension. Once they brought it back, we were informed the mechanic had checked it over, and it was “just an old car.” We decided to get a second opinion, and took it to an independent Honda shop. Their estimate to rectify problems they saw, just from a visual inspection, was around $2000. We took it back to Volvo with the estimate; they looked at it, and decided nothing was wrong with it, because it was a used car. Funny that when you buy a Honda with 130K miles on it, they tell you the car is just getting broken in, but when you have problems, they tell you it’s just an old car. The idea that you buy from a dealership because you put more trust in their vehicles, due to their “thorough” pre-sale inspection, is crap. So here we are with a car we just spent $9000 on, and need to spend another $2000 to make it road-ready, and we sincerely thank Volvo of Tucson for that. Be forewarned: Their assurances mean nothing. Good luck!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Our customers' satisfaction is our top priority. All of our vehicles undergo an inspection to ensure they are safe and roadworthy; pre-owned vehicles ...will potentially have some wear respective to the vehicle age. To ensure our customers' satisfaction, Volvo Cars Tucson purchased the Honda CR-V back from the customer at the full price paid.

  • 1.0 out of 5
    May 1, 2018

    The salesman and the finance guy were very personable as well as having all the expertise to answer our questions. We appreciated the salesman because... we did not feel pressured. He acted as if the product could sell itself, which indeed it did.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Wyomingite, thank you for the review! We're happy to hear your positive feedback; Volvo Cars Tucson prides itself on providing our customers with f...irst class customer service.

  • 5.0 out of 5
    April 22, 2018

    The ease of making the appointment and dealing with the Service Advisor, Chris. The wait time and was very acceptable. I am very satisfied with the maintenance... service that I received.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review, we're happy to be of service!

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